Customer Reviews for KOHLER Mazz Single-Handle Pull-Down Sprayer Kitchen Faucet in Vibrant Stainless

Faucet is very solid, well built and easy to install. My 12 year old did it with me verifying along the way. The soap dispenser and one plastic clip that broke, but not really needed, was the only thing that kept me from giving it 5 stars. I recommend having a large sink as the sprayer is quite powerful. Great though for rinsing dishes.

I had a Moen faucet for over 13 years before I decided to upgrade to this new faucet. There was absolutely nothing wrong with my existing Moen faucet and I loved every aspect of it but when I had the opportunity to replace it with a brand new one with a comparable name, I went for it. Well, BOY, WAS I WRONG AND SOOOOOOO DISAPPOINTED. I've only read a few negative reviews so far about the handle falling off but honestly, given that it's only been a couple of weeks since it's been installed, I can't comment on the handle, however, I have A LOT to say about the handle operation of it. Come on Kohler, WHY WOULD YOU GO AND REVERSE HOW THE HANDLE OPERATES? I MEAN, I NOW HAVE TO PUSH "UP" TO TURN THE WATER ON AND PUSH "DOWN" TO TURN THE WATER OFF??? REALLY??? It's backwards! I am CONSTANTLY spraying my sink with more water every time I want to turn the faucet off because I end up turning the faucet on even more. It seems this is the only model that Kohler's designer has re-designed to reverse the handle on/off operation. That's a good thing because I think Kohler designs will have to look for new jobs! Even if I get "used to" operating my own kitchen faucet, I have to then get "reacquainted" again with a faucet at anyone else's house. My brain isn't going to be happy with constant back and forth remembering of how to operate a simple kitchen faucet. I purchased this faucet about 2 yrs ago but didn't have it installed until 2 weeks ago. I'm not even sure if Home Depot will let me return it without a receipt for that long ago but I sure am not going to wait another day for my brain to adjust to this on/off handle operation and then force my brain to readjust to "standard on/off operation" at any one else's house. I contacted Kohler to ask if the handle on/off operation could be reversed so it operates like any other normal faucet and I was told it was not. And guess what, this reversed on/off handle operation is ONLY on this model! I got stuck with THE ONE model that has the handle operation backwards! One positive? I will say I really liked the "sleek" look of the faucet, making cleaning and wiping much easier - no in/out grooves to have to clean. This design allows me to do a quick wipe down without catching any grooves to clean out but that lousy on/off handle operation has turned me off! I am going back to Moen or Delta. I am particularly interested in the Moen's "Sprayshield" feature...

Delightfully straightforward to install. Looks beautiful and works perfectly. Spare parts are available also.

We needed a faucet ASAP as our 12 year old Priceless Pfistful started leaking and was growing worse. This Kohler model was one of few whose handle was high enough that it easily cleared the dispenser that we had installed on the right hole of a 3 hole sink. It is attractive and solidly constructed, although the nylon hoses "feel" less substantial. Its size and height and could overwhelm some sinks or kitchens disproportionately. Stylistically, its curves are nice but at the base there is a bulge (opposite the handle side) that is asymmetric and not equaled on the handle side. One thing that others note as disorienting is that the handle works by pushing inward to turn on. Although it leaves nice lines most of the time when the faucet is off, it is counter-intuitive and takes awhile to adapt to. A slim color strip at the handle base shows which direction is hot vs. cold. Installing was easy until trying to slide the fastening ring up the hoses under the sink. The instructions do not say that there is only one way to contort and cluster the hoses (tucking one into a small indentation) so that the ring will clear and slide up. Don't get frustrated; it will work, but now you know. In two weeks it has performed well. The sweep spray function is nice and effective, but I wish it didn't stay in that mode after turning off the faucet. The spray head needs to be oriented right for it to seat tightly into the arm. The handle operates smoothly with a good valve but needs to be straight up to turn completely off. The stainless is very nice, but it is not free of water spotting. Read care instructions carefully as to which cleaning products will not harm the finish. Overall, I would happily recommend, especially at this price point. Nice job, Kohler.

I love it. I was wandering through Home Depot one day, I saw the facet on the clearance rack. I did not know if I could install it my self, but, bought it anyway. It was a great price. I got home. Had the old one out and the new one installed in a couple of hours. And have had no problems so far. I just wish I had bought the other one for my daughter.

Recently I purchased a new single bowl composite sink and I needed to buy a new faucet for it so I went to Home Depot to see if they had anything I liked. Right off the bat this KOHLER stuck out so I picked it up and brought it home. Later that evening I decided to go to HomeDepot.com and see what the reviews on this Mazz faucet were like.....THEY WERE HORRIBLE! I called KOHLER the next day and the lady I spoke to assured me that I had the revised version of the Mazz and I had nothing to worry about. However she also said that if I would prefer she would also send me a new handle anyways. I wanted it just in case so she sent it to me. Meanwhile I installed my new 33x22 single bowl composite sink and the Vibrant Stainless Mazz and I have had this set up and running for several days now and the Mazz works perfectly! I will say that the Sweep Spray is nice but its taking some getting used to as I am very much used to using a regular more circular type of sprayer, but its not a big deal I know that it will grow on me. Anyhow so far I give this Mazz a solid 5 stars across the board! (oh, one other thing, after using the weight a few days and listening to it clunk its way up in the tight quarters below my sink every time I needed to pull out the sprayer I decided to take it off and now the sprayer stays pulled out when I let go, and this is what I need! ;-) :-)

We love the design and it is a high quality product, except for the temperature control. It takes getting used to the side valve, and it is hard to dial in an in-between (warm) temperature at lower water pressure. Also, because of the height of the faucet opening, it tends to be a lot more splashy around the sink area.

I haven't had any issues with the handle since I've had it and it seems to be fixed on there pretty good. Many people in the past had major issues with the handle coming loose. Kohler has since redesigned the handle. Before installing you could always call Kohler customer service and make sure the serial number that you have includes the new redesigned handle. Its a shame that people might be hesitant to buy such a stylish faucet because of the handle issues. If you really like the faucet, I would call Kohler and talk to them. They have good customer service. I had an experienced plumber install the faucet. He stated that it was easy to install and was made up of good dependable materials and components. I chose the stainless steel color. I really like the color much better than the extremely shiny chrome. The stainless steel model does show finger prints somewhat, but it is not too bad. The handle does operate the opposite of what you are used to. I made a video showing what I am talking about. To turn the water on, you push in. To turn it off, you pull it out. The pull down spray also does a good job and is decently powerful for clean-up. Overall, I really like the unique look of this faucet. It compliments any kitchen design.

I just installed this faucet and it looks really good. I will have to get used to the handle being at the side and going backwards and forwards for hot and cold rather than left and right. Also it goes up to turn it on instead of down which is more common. I’m sure I’ll get used to it in a few days. I normally like the sprayer separate instead of built into the faucet but many of them are like this now so I’m sure I can get used to it. I haven’t had a soap dispenser before either but it will save having a soap dish and bar of soap by the sink. Overall I’m very happy with it. This faucet is expensive but good faucets are normally expensive, so it is probably good value. I saw that some people had a problem with the handle but I hope they have that fixed. If I have a problem later I’ll come back and review it again. It was fairly easy to install but I did have a couple of issues. On step 7 it says to “Flush the hot and cold water for one minute.” It doesn’t mention that you need to put a bucket under it because water will spray out but then I noticed it showed that in the illustration...after I had water spraying out under the sink! I couldn’t really get a bucket under it because of pipes in the way so I had to skip that step anyway. Also on step 9 where you connect the sprayer it is hard to do it when it is under the sink because you have to line it up and push it together with some force. I would suggest that you look at it closely to see how it goes together before you attach it to the sink when it is easier to see. It always pays to read all the instructions through before you start. I’ll try that next time.

I absolutely love this faucet. I have an open layout between my kitchen and family room so having a nice looking faucet was very important to me. This faucet does the job and more. The install was not hard and the instructions were easy to follow. It really sparkles and matches well with the rest of my kitchen. The little soap dispenser was a great touch as well. No more ugly bottles of dish soap on my counter.

I am such a fan of Kohler products. They are great at innovative design, and their stuff is engineered to last a lifetime. They put a lifetime warranty on their products, and it is because they build it so well. I was a bit leery about this pull-down sprayer idea, until I saw it in person. Essentially, the faucet spout is just a hollow tube; albeit a fancy hollow tube. The sprayer hose comes up through the spout, and the sprayer head is held in place by a magnet. You press the button, and the sprayer head releases. The design is very simple, and there is very little to go wrong. The sprayer head doubles as your sink spout and sprayer. I have read some reviewers complain about the faucet handle coming off. Mine is tight, but if it were to come loose, it is held in place by a simple Allen-head screw, so re-tightening it would be a very simple matter. And if it were to come loose repeatedly, a little dab of thread locker would solve that. I would hardly blame this beautiful faucet for such a minor issue. The faucet spout has a nice high arch, which I like. I also really like the soap dispenser that mounts on the side. The plumbing fittings could not be simpler to install. You have two built-in threaded fittings for connecting to your shut-off valves for hot and cold, and a third plastic locking fitting to connect the spout-hose. The instructions are well-written, and any homeowner should not have any problem installing this faucet themselves. Thanks Kohler, and Home Depot!

For the past 5 yrs, I've used Kohler solely in all my bathroom remodels and upgrades, but was jumping around other brands in the kitchen. After some disappoints, I installed the Kohler Mazz in my kitchen about 4 weeks ago. The design lines are nice, but the function is what won me over. First the soup dispenser - it has a very large volume (almost 3 times that of my other soup dispenser) and has a great pump action. Now the faucet; easy to install; very strong magnetic pull down, long pull down hose, pull down house has a great valve that provides more / easier movement when spraying, and the spray is a fan. Faucet also has higher pressure than the one it replaced, which is always a bonus. I have not had any issues with the handle coming loose, but will take other's advice regarding the set screw if that happens.

A good upgrade, looks good, the material is made from feels good as well, installation was easy and fast too.the sprayer function is very nice and looks cool, it's soft and covers well. The pull down sprayer is easy to pull down and it retracts smoothly. As for the soap dispenser it is easy to fill up and easy to get to it. The faucet comes with everything needed for installation and easy instructions.

This single handle faucet is elegant looking. It is easy to assemble, only a few steps and simple water connections. It is designed to fit either a single hole or three hole sink opening. The brushed stainless steel finish is flawless and I did not notice any issues with finger prints or water spots. Handle adjusts both on/off and water temperature. It is a bit counter intuitive to use, though, as you pull it up to turn on and push down to turn off. It might just be that I’m used to the opposite operation from my previous kitchen faucet. Unit comes with a matching soap dispenser, also very easy to install. The spout is high arching and rotates 360 degree, so filling large pots is no problem. Spray head removes easily from the handle and has a good range. It clicks firmly back in place with a magnetic catch. Switching from stream to spray is made with a single lever at the head. The faucet has a limited lifetime warranty.

Our new Kohler sink and faucet were installed in late Nov 2014. Now, two months later the faucet handle has come off once and is now loose again! My "dream" kitchen sink is a frustrating nightmare. I am extremely unhappy with my purchase. Buyers Beware! I WANT IT FIXED.

I think I like this faucet. I just hope tightening the set screw on the handle that became loose within a few weeks stays set. A previous reviewer tipped me off to push the handle all the way up and then use an allen wrench to tighten the screw, it worked. I turned off the supply lines to the faucet and used a 3/32 allen wrench. See the image to view the screw and valve shaft. Allen wrench inserted up the little hole. The sweep spray is real strong, almost too strong. We have gotten used to it.

The faucet looks great and is a pleasure to use. The hose is easy to retract after properly setting up the weight on the end of the hose and making sure it did not get tangled on anything in the cabinets. The magnets hold it securely in place. In the looks department, the finish is a good match for my sink (also installed new) and the styling is unique. As far as the sprayer goes, the fan spray pattern is great for getting caked on food off of pans and plates. Definitely performs this task better than any other circular pattern sprayer I have used. Even without switching to the fan spray pattern the aerator provides sufficient pressure to make cleaning the dishes a breeze (at least more than my previous faucet). The only issue I have had with the faucet is that the handle has come loose three times within a month and a half of use. I retightened the set screw the first two times, but the third time I took the handle off to see what was going on. The little set screw had some thread locker on it, but I cleaned it all off and applied even more than it had. It has been holding up for the past few weeks, so hopefully that will be the end of that.

The old faucet in the kitchen was outdated and needed replacement, and I decided on the Kohler Mazz Single-Handle Pull-Down Sprayer Kitchen Faucet in Vibrant Stainless. The instructions are well written and include plenty of diagrams. The hardest part of the project was removing the nuts from the rusted bolts on the old faucet. Once the old faucet was removed, the new Kohler Mazz Faucet was quickly installed. I am very impressed with the aesthetics and functions of the Kohler Mazz Faucet. The Vibrant Stainless finish is a pleasing color and does not show water spots. The gooseneck design is both functional and beautiful. The pull-down sprayer is also very functional, and the wide spray pattern is ideal for cleaning dishes. The top-loading soap dispenser works very well. Highly recommend this faucet for anyone renovating a kitchen or needing to replace an old outdated faucet.

We installed this so we could have a pull down sprayer instead of a side mount sprayer. If you have a separate side mount sprayer on your kitchen sink, then this will work nicely as it comes with a soap dispenser to fill that hole. the installation was quick and easy. You just need to turn off the water to the faucets, and disconnect the water lines. then remove the old faucet. This faucet is compatible with a 3-hole mount or single-hole mount. the pull down sprayer is nice because it has a flat edged spray instead of the standard round spray pattern. and has a swivel on the head to give more range of motion. there is also a magnet that helps hold the spray head in place so it doesn't fall out or feel loose. overall I'm pretty happy with this product.

This faucet is really sharp looking. The directions are pretty concise, making it straightforward and quick to install. I was replacing an existing faucet with this model, and as is usually the case when replacing one that’s been installed for several years, the worst part was removing the old faucet. It took a lot of elbow grease and about 30-45 minutes of maneuvering to remove the old one, but once it was out, the new one was installed in less than 15 minutes. You do need a second set of hands to hold the faucet steady while someone underneath the sink tightens the hardware that holds it in place, but other than that, it’s pretty much a one person job. I also appreciate the length of the supply hoses – my water supply connections are very low, and the previous faucet required extensions on the hoses, so it was nice not to have to fool with that this time around. As far as using the faucet, it’s a really nice upgrade to any sink. The sprayer is easy to remove, feels nice and solid in your hand, and is held tightly in place by magnets when not in use. I like being able to switch between a steady stream and spray with a simple push of a button. The Sweep Spray feature is pretty ingenious, and it really does make rinsing much easier. It’s definitely more effective than the traditional round spray. The only thing that feels a little unusual about this model is that you push the handle toward the faucet to turn on the water and pull it away from the faucet to turn it off. Most, if not all, of the faucets I’ve used before are the opposite, so that took a little getting used to. Nothing major though, just something I thought was worth mentioning. Overall, great faucet – it really attractive, it’s easy to install and it works great!

Very big upgrade from the standard run of the mill. I am digging the ability to softly glide the lever with one finger and the no drip after shutting.

Love everything about it besides the fact that after 3 years the handle broke. Nevertheless I was so happy with it I bought it again!

Rating provided by a verified purchaser

Functions fine as far as water output force only disappointment is in the magna stay retractable nozzle it has a gap between housing and nozzle which is visibly unpleasant

Beautiful in the kitchen. Smooth operation of the handle and neck. Spray head is a fan pattern. Totally satisfied with my purchase and quality is worth the cost.

Price very good Qualiti tops

Absolutely, I have one in my house for the past 8 years and now a new one in my apartment. Well satisfied.

Rating provided by a verified purchaser