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Customer Reviews for Masonite 72 in. x 80 in. Willow Wood Steel Prehung Left-Hand Inswing Full Lite Clear Glass Patio Door Vinyl Frame, no Brickmold

Internet #202932387

Model #41618

Store SKU #1000339247

  • Steel panel construction offers security and durability
  • Full Lite clear glass insert is energy efficient
  • French door unit features vinyl frame

Customer Reviews

  • 3.2
    out of 16 reviews
  • 44% recommend this product
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Showing 1-16 of 16 reviews
Leaking from the window frame!
Unable to update my original review so I am adding a new one. We had our first major rain since the doors were installed. I noticed that water had been collecting under a cloth box next to the door, causing my wooden floor to show cupping. We had another heavy rain yesterday and I was able to observe the door during the storm. The water was entering in multiple steams from the window frame!
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Response from Masonite DoorsFeb 16, 2023
Thank you for your feedback, spingus. We sincerely apologize about these inconveniences you have experienced with the 72 in. x 80 in. Night Tide Steel Prehung Left-Hand Inswing Full Lite Clear Glass Patio Door Vinyl Frame, no Brickmold. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
    1 found this review helpful
    Not as advertised but still nice
    My question was removed from the customer question section. I bought these doors based on the pictures and stated specs: the color should be uninterrupted and they are advertised as triple pane. The doors come painted with a white plastic strip down the middle interior. It really disrupts the look. It cannot be removed as it is integral to the locks. The doors are double paned not triple. It is annoying to think I bought triple paned doors and received double panes. Otherwise nice
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      3 found this review helpful
      Mini-Blinds Break, Watch out for Warranty
      We purchased this door in the fall of 2008. The string on the mini-blinds broke after gentle use.
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      • DIY
      12 found this review helpful
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      • Verified Purchase
      The door was exactly as it was stated. I can...
      The door was exactly as it was stated. I can only give it 3 stars because it is exactly 60x80. It does not include an extra 2 includes on the width and top like all of the other prehung doors we ordered. We returned it.
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      • Verified Purchase
      by
      • Verified Purchase
      The Double Glass Patio door is fantastic. We are very...
      The Double Glass Patio door is fantastic. We are very pleased with the quality. Home Depot was great with communicating estimated arrival. The door was on time and helped us move forward with the project.
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      Response from Masonite DoorsMay 17, 2022
      Thank you for the 5 stars, ANGELA! We are so glad to hear that you are fully enjoying the 72 in. x 80 in. Jet Black Steel Prehung Right-Hand Inswing Full Lite Clear Glass Patio Door in Vinyl Frame, no Brickmold! Should you need any assistance with your door, please feel free to reach out to the Masonite Consumer Helpline from 9:00AM to 5:00PM EST by emailing us at helpline@masonite.com. Masonite
      • Verified Purchase
      by
      • Verified Purchase
      Looks like it was a rush job at the factory. Window glaze all over the glass, marks from sliding ...
      Looks like it was a rush job at the factory. Window glaze all over the glass, marks from sliding the unit, and the frame is unsquare. It looks great now, but it took a lot of extra work when it shouldn't have.
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      • Verified Purchase
      • Recommended
      3 found this review helpful
      I love the ability to open both doors when needing to. However, the paint is chipping on the sti...
      I love the ability to open both doors when needing to. However, the paint is chipping on the stile edge between the two doors - is there a way to fix this? Have only had this door for a couple of months - was thinking the paint and quality of it would have lasted longer.
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      Response from Masonite DoorsDec 19, 2018
      Thank you for your feedback, Kat. We sincerely apologize for the issue you have been experiencing with the Willow Wood Steel Prehung Right-Hand Inswing Full Lite Clear Glass Patio Door chipping. We have reached out to you via email in order to get this issue resolved. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. Masonite
      • Verified Purchase
      2 found this review helpful
      4 Star Review
      Rating provided by a verified purchaser
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      Response from Masonite DoorsDec 19, 2017
      Thank you for the 4 stars, Joel! We are so glad to hear that you are enjoying the Canyon View Prehung Left-Hand Inswing Full Lite Steel Patio Door with No Brickmold in Vinyl Frame! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST. -Danielle Masonite
      • Verified Purchase
      beware of "ghost lines"
      Update to my previous review. Foggy day has revealed lines inside the glass panes that can't be removed. Due to lighting issues (these patio doors lead to the outside where its bright) I can't get a good enough picture for Home Depot to address the issue. The glass looks like it was previously used in another door with small panes. As though a grid pattern was placed there to make one piece of glass look like several planes. I will have to hope it doesn't happen when we have guests - I can easily imagine some funny guest thinking they are clever and using it for tic tac toe on a foggy day.
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      • Verified Purchase
      • Recommended
      2 found this review helpful
      Loved the door- not the best packaging
      They just installed it, love the quality, love being able to order it painted. These doors are akwardly large -not easy to pick up yourself. Delivery was expensive - especially compared to what I paid for my front door with sidelights. This door did not arrived packed as well as the front door and looked as though to had been tossed around a bit before getting to my house- only one noticeable ding - not bad considering. I would recommend, if you can, save the delivery money and borrow strong friends with a trailer to help you pick it up or ask your contractor. Either way, check it carefully for dings- it is metal and they aren't packing it very well. You'll have plenty of opportunities to ding it up yourself over the many years they last.
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        • Recommended
        1 found this review helpful
        Well built and exactly what I wanted!
        I wanted a door unit with jams that would never rot and this was exactly what I wanted! I was replacing a wooden, double door unit with a French door type. I purposely ordered this door unit without the brick molding, because I knew I might have to customize the exterior trim to fit the brick opening. I used PVC type brick molding with PVC finish strips to customize the fit. Looks great! My only angst about the door is I have to set the mid and upper hinge on the active door a little deeper to square it up better in the frame. Other than that I'm very pleased!
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          2 found this review helpful
          Sturdy and elegant
          The doors went right in and looks very pretty. In case their is a hurricane we are ready since they are hurricane rated.
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          • Verified Purchase
          • Recommended
          2 found this review helpful
          Not what I wanted
          I tried to order french door with blinds in the glass. I got french doors without blindes. I will not order on line again.
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          • Verified Purchase
          1 found this review helpful
          Showing 1-16 of 16 reviews

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