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Customer Reviews for Masonite 32 in. x 80 in. 5 Panel Riverside Solid Core Smooth Primed Composite Single Prehung Interior Door

Internet #202872647

Model #19525

Store SKU #1000116036

  • Solid core composite resists warping, shrinking and cracking
  • 70% more sound dampening material than standard hollow core door
  • Comes primed and ready to paint

Customer Reviews

  • 3.6
    out of 29 reviews
  • 67% recommend this product
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Showing 1-29 of 29 reviews
Exactly what we wanted!
We bought eight of these Masonite/Solidoor 5-panel doors for our remodel. Love them. The solid core minimizes excess noise (yes, we have four children!) and they look great. Easy to wipe down from sticky fingerprints, and they were easy to install. SO glad we found these to purchase!! We did not have any damage during shipment of the doors.
by
    • Recommended
    21 found this review helpful
    by
    • Verified Purchase
    Hinge Screws were same as for hollow core doors , had to replace more than 50 % and counting, more than a third of the hinges were installed upside down like the manufacturer was short on one direction of hinge, the jambs were light for the doors so I had to strengthen them with l-brackets on top, several were missing hinge screws. Won’t buy doors from a box store again. You get what you pay for in this commodity
    by
    Response from Masonite DoorsJan 17, 2024
    Thank you for your feedback, Josh. We are very sorry to hear that you are not fully satisfied with the quality of the Masonite 32 in. x 80 in. 5 Panel Riverside Solid Core Smooth Primed Composite Single Prehung Interior Door, Primed White @ The Home Depot and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
    • Verified Purchase
    Two of the doors we ordered the door came loose from the frame because of the hinges
    by
    Response from Masonite DoorsOct 6, 2023
    Thank you for your feedback, ROBERT. We are very sorry to hear that you are not fully satisfied with the quality of the Masonite 32 in. x 80 in. 5 Panel Riverside Solid Core Smooth Primed Composite Single Prehung Interior Door, Primed White @ The Home Depot and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
    • Verified Purchase
    High quality door that looks and functions great.
    by
    • Verified Purchase
    These doors are very low quality
    I am a general contractor and I've installed dozens of these doors over the last few years. Price is good, but quality is terrible. Most of the doors were shipped with stripped out hinge screws that had to be reworked with heavier screws, most were beat up in some way that required repair, and almost all of them had issues with the jam- either way out of square, sloppily mortised hinges, or inconsistencies in the jam width. Bottom line, as a pro, I cannot recommend these doors.
    by
    Response from Masonite DoorsMar 13, 2023
    Thank you for your feedback, ProfessionalCarpenter. We are very sorry to hear that you have had this experience with the 30 in. x 80 in. 5 Panel Riverside Solid Core Smooth Primed Composite Single Prehung Interior Door, Primed White. Masonite is dedicated to providing exceptional product and service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
      2 found this review helpful
      by
      • Verified Purchase
      I bought this to replace a hollow core of the...
      I bought this to replace a hollow core of the same kind. Note that the prehung size is likely different (handle placement was 37 inches) which was significantly different than the door it was repair replacing. So if you're retrofitting a door you m may need to move the hinges and latch
      by
      Response from Masonite DoorsJan 5, 2022
      Thank you for the 4 stars, Eric! We apologize for any confusion on the 30 in. x 80 in. Riverside 5-Panel Solid Core Smooth Primed Composite Single Prehung Interior Door, Primed White. Not all products purchased through different dealers are machined the same so if older doors were purchased through different dealers it is possible the machining of the door is different. We are glad to hear that you are satisfied with the door, overall. Should you need any assistance with your door, please feel free to reach out to the Masonite Consumer Helpline from 9:00AM to 5:00PM EST by emailing us at helpline@masonite.com. Masonite
        3 found this review helpful
        Door slab is decent quality, jamb was poorly constructed. The...
        Door slab is decent quality, jamb was poorly constructed. The stops were not flush at joints or plumb down jamb and had to be adjusted on site. Hinges were screwed/installed crooked and 3 screws were already stripped out of the box. Had to bondo and reset them. Disappointing for a nearly $300 door
        by
        Response from Masonite DoorsNov 3, 2021
        Thank you for your feedback, SEAN. We are very sorry to hear that you have had this experience with the 30 in. x 80 in. Riverside 5-Panel Solid Core Smooth Primed Composite Single Prehung Interior Door, Primed White. Masonite is dedicated to providing exceptional product and service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite Masonite
          3 found this review helpful
          Love the looks of this door. Good solid door.
          Love the looks of this door. Good solid door.
          by
          Response from Masonite DoorsJul 28, 2021
          Thank you for the great review, HomeDepotCustomer! We are very glad to hear that you are enjoying the quality of the Solidoor Riverside 5-Panel Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White! Should you need any assistance with your door, please feel free to reach out to the Masonite Consumer Helpline from 9:00AM to 5:00PM EST by emailing us at helpline@masonite.com. Masonite
          • DIY
          • Verified Purchase
          1 found this review helpful
          Arrived at the store in good condition. Solid-filled door is...
          Arrived at the store in good condition. Solid-filled door is much sturdier than the hollow doors.
          by
          Response from Masonite DoorsMay 4, 2021
          Thank you for your 5 star review, HappyToast! We are pleased to know you are satisfied with the Solidoor Riverside 5-Panel Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White. Should you need any assistance with your door, please feel free to reach out to the Masonite Consumer Helpline from 9:00AM to 5:00PM EST by emailing us at helpline@masonite.com. Masonite
          • Verified Purchase
          1 found this review helpful
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          product quality is subpar. i would not recommend any masonite products. Home depot should stop se...
          product quality is subpar. i would not recommend any masonite products. Home depot should stop selling them and start carrying quality products. I am a professional due to the poor quality of masonite I was set back over a month on a project. I also waited 6 weeks before delivery. I will only go with local suppliers that have quality products until i see home depot step up their game.
          by
          Response from Masonite DoorsFeb 22, 2021
          Thank you for your feedback, framerjoe. We are very sorry to hear that you have had this experience with the Solidoor Riverside 5-Panel Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White. Masonite is dedicated to providing exceptional customer service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite Masonite
          • Verified Purchase
          3 found this review helpful
          They look fantastic!
          I recently had 6 of these doors installed in my home and one more yet to do. The solid core makes the doors feel heavy (which they are) and solid when opening and closing. The initial primed finish only needed a slight touch up with a fine steel wool prior to painting. I would definitely recommend.
          by
          Response from Masonite DoorsNov 25, 2020
          Thank you for the 5 stars, Ron! We are so glad to hear that you are fully enjoying the Solidoor Riverside 5-Panel Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
            • Recommended
            1 found this review helpful
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            Did not need the frame. We have an older house and this door looks like it was one of the origin...
            Did not need the frame. We have an older house and this door looks like it was one of the original doors and fits right
            by
            • Verified Purchase
            • Recommended
            2 found this review helpful
            The door is really nice but the sales associate didn’t...
            The door is really nice but the sales associate didn’t give me the correct info so I now have a door I can’t use and still need to purchase another one! Thanks a lot! Probably go to Menards to get the other door!!
            by
            • Verified Purchase
            2 found this review helpful
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            Wrong side door even when I brought the picture of...
            Wrong side door even when I brought the picture of the existing door
            by
            Response from Masonite DoorsDec 11, 2019
            Thank you for your feedback, Antonio. We are very sorry to hear that you are not fully satisfied with the quality of the Solidoor Riverside 5-Panel Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White. Masonite is dedicated to providing exceptional customer service and we sincerely apologize about any issues that have occurred. We have reached out to you via email to get more information on the issues you have experienced so as to assist you in rectifying any issues. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite Masonite
            • Verified Purchase
            1 found this review helpful
            Looks just like the solid wood doors in our home...
            Looks just like the solid wood doors in our home that was built in 1909 but much cheaper!
            by
            • Verified Purchase
            The door itself is very nice and solid construction. The frame it comes with, is held together wi...
            The door itself is very nice and solid construction. The frame it comes with, is held together with nothing but cheap staples... that is to say, it's not held together much at all. It is so poorly constructed and was a major hassle to install. We had to reinforce the frame with actual nails, which is how it should have been constructed in the first place. The staples were poking through the top of the frame and had to be removed anyway.
            by
            Response from Masonite DoorsMar 27, 2019
            Thank you for your feedback, James. We sincerely apologize about this issue you have experienced with the Solidoor Riverside 5-Panel Solid-Core Smooth Primed Composite Single Prehung Interior Door. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. Masonite
              1 found this review helpful
              1 Star Review
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              1 found this review helpful
              Installed and they look great, a welcome upgrade to the...
              Installed and they look great, a welcome upgrade to the house.
              by
              Response from Masonite DoorsJul 5, 2018
              Thank you for the great review, DH! We are so glad to hear that the Solidoor Riverside 5-Panel Solid-Core Smooth Primed Composite Single Prehung Interior Door has met your expectations! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST. -Masonite Masonite
              • Verified Purchase
              It had many issues which our crews had to fix...
              It had many issues which our crews had to fix it or i can say cover it to look better
              by
              Response from Masonite DoorsApr 11, 2018
              Thank you for your feedback, HomeDepotCustomer. We sincerely apologize that you have experienced these issue with the craftsmanship of the door that you had received. I have reached out to you via email to see if you could provide more information about your order as well as store information so I could alert quality control since we do not like or expect our customers to receive any door unit that is in poor condition. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. - Masonite Masonite
              • Verified Purchase
              1 found this review helpful
              One door came in damaged. Waiting on replacement....
              One door came in damaged. Waiting on replacement.
              by
              Response from Masonite DoorsMar 7, 2018
              Thank you very much for your feedback, Lisa. We sincerely apologize that your initial door was received in a less than exceptional condition. We have reached out to you via email to see if we can assist in expediting this order for you. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. - Masonite Masonite
              • Verified Purchase
              2 found this review helpful
              Well made
              Well made
              by
              • Verified Purchase
              • Recommended
              The door was exactly what my wife was looking...
              The door was exactly what my wife was looking for. It's a heavy door solid core which is what I wanted in the door. Very satisfied with the product!
              by
              • Verified Purchase
              1 found this review helpful
              The door was easy to install and looks great on our closet.
              The door was easy to install and looks great on our closet.
              by
              • Verified Purchase
              • Recommended
              Door
              The door looks great. It was easy to install. It feels very sturdy but is not super heavy which is good.
              by
              • DIY
              • Verified Purchase
              • Recommended
              10 found this review helpful
              Showing 1-29 of 29 reviews