Thank you for your feedback, ski1. We are very sorry to hear that you have had this experience with the Masonite 32 in. x 80 in. Flush Hardwood Right-Handed Hollow-Core Smooth Birch Veneer Composite Single Prehung Interior Door, Unfinished @ The Home Depot . Masonite is dedicated to providing exceptional product and service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please do not hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite