Hello Theresa,
Your faucet is backed by Pfister's Pforever warranty, which covers the finish and function of your faucet for as long as you own it. We have created warranty case # 201703947769 for you. Please contact our consumer service team at 1-800-PFAUCET (1-800-732-8238) and we will help get this resolved for you right away.
Thank you, Pfister