#1 Home Improvement Retailer

Customer Reviews for MOEN Soap/Lotion Dispenser in Matte Black (3.13 in.)

Internet #202373263

Model #3942BL

Store SKU #1008384898

  • Soap/Lotion dispenser is made of cast metal
  • Cast metal construction resists corrosion
  • Top lifts off for an easy refill

Customer Reviews

  • 4.5
    out of 624 reviews
  • 88% recommend this product
Filter by:
Showing 1-30 of 624 reviews
Attractive sturdily manufactured liquid dispenser. Helped get clutter off my...
Attractive sturdily manufactured liquid dispenser. Helped get clutter off my countertop by my kitchen sink. Bought two of them.
by
  • Verified Purchase
Love it it's very elegant
Love it it's very elegant
by
  • Verified Purchase
  • Recommended
Had our plumber in stall the faucet as we are in the middle of a remodel. Love the look of it an...
Had our plumber in stall the faucet as we are in the middle of a remodel. Love the look of it and the pressure it has. Beautiful addition to the kitchen. The matte finish doesn't show spot or finger prints. Have only had it for about a month, but so far it has been a great decision to go with the black over any other of our choices. It exceeded our expectations.
by
  • Verified Purchase
3 found this review helpful
I did not realize finding a soap dispenser would be so difficult. I found this online and it mat...
I did not realize finding a soap dispenser would be so difficult. I found this online and it matches by faucet. I'm pleased with my purchase but it's not like I had a lot of choices.
by
  • Verified Purchase
  • Recommended
The wife loves it. Installation was easy despite cramped quarters. Our previous faucet (6 yrs old...
The wife loves it. Installation was easy despite cramped quarters. Our previous faucet (6 yrs old) was also a Moen so the tool that came with the new faucet matched the old faucet fastener which made for an easy removal. Having read other reviews, and doing the project alone, I used several bands of painter's tape to hold the faucet stem vertical while I secured it underneath. All the steps in the instruction sheet were clear and everything went smoothly. We've been using it for three weeks with no issues. But, having read other reviews, and anticipating possible future leaks, I've added a full-size under-cabinet plastic tray and water alarms just in case. I highly recommend the Moen 159060 Hose Guide and actually think this should be included. It's a no-brainer near-necessity for keeping the weighted hose from 'catching' on the pipes and other hoses. Finally, other reviews mention a weaker-than-desired flow. As such, I highly recommend getting this 'power boost' version; it's well worth the additional cost. Press the button and Voila! it sprays about twice as hard if needed.
by
  • DIY
  • Verified Purchase
  • Recommended
3 found this review helpful
Our faucet works great in spray, regular, and power boost and we are very pleased with the with t...
Our faucet works great in spray, regular, and power boost and we are very pleased with the with the faucet and would recommend it anyone interested in that style of faucet!
by
  • Verified Purchase
  • Recommended
3 found this review helpful
I returned this product because the black paint was not evenly painted on the pump. You could sti...
I returned this product because the black paint was not evenly painted on the pump. You could still see the silver metal on the pumping apparatus (see image). I am going to order another one to see if maybe the one I received was a one-off. I liked the feel of the pump though - not cheap feeling and very sturdy. Hope second one has a proper paint job!
by
Response from MoenApr 11, 2019
Hello ElectricKitchen and thank you for the feedback you posted on the Home Depot website regarding the Soap Dispenser. We are sorry to hear that the finish wasn’t complete on the soap dispenser you purchased. Our Product Specialists are available for technical/warranty assistance if ever needed in the future. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
    1 found this review helpful
    soap dispenser
    Received the item today and I’m not happy with it . It is damaged and it looks like it was used for display as a sample. I’m returning the item tomorrow.
    by
    Response from MoenApr 11, 2019
    Hello Rafael and thank you for the feedback you posted on the Home Depot website regarding the Moen Soap Dispenser. We are sorry to hear that this soap dispenser arrived damaged and had to be returned. Our Product Specialists are available for technical/warranty assistance if ever needed in the future. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
      • Recommended
      Looked at many other brands but knew it would be this Moen. Also it was the one matching our new...
      Looked at many other brands but knew it would be this Moen. Also it was the one matching our new brushed nickel flow motion faucet. The Moen soap dispenser feels solid and has a great design.
      by
      • Verified Purchase
      • Recommended
      2 found this review helpful
      Easy to install, works great. 2 weeks installed has not failed yet. Very good buy.
      Easy to install, works great. 2 weeks installed has not failed yet. Very good buy.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      The first thing you notice is how heavy the top is. It feels like quality. Looks like quality. Ma...
      The first thing you notice is how heavy the top is. It feels like quality. Looks like quality. Matches my Moen faucet beautifully.
      by
      • Verified Purchase
      • Recommended
      So, this faucet is gorgeous! I am renovating my kitchen. Absolutely LOVED it. Installed it with m...
      So, this faucet is gorgeous! I am renovating my kitchen. Absolutely LOVED it. Installed it with my new sink, granite, etc. Works great. Then accidentally got a tiny bit of grout on it while tiling and it is totally scratched up from a tiny bit of grout on my hands. If it scratches that easily, I'm so disappointed. But not sure it would hold up to our daily hard use of two boys and us. Was pretty surprised as I have had a Moen faucet for over ten years with no issues, although it wasn't the black metal.
      by
        • Recommended
        13 found this review helpful
        Excellent Faucet
        Excellent product by Moen! Cool design, looks great, smooth operation, easy installation, and works flawlessly. I would buy this faucet again without hesitation.
        by
        • DIY
        • Verified Purchase
        • Recommended
        2 found this review helpful
        Sturdy and Easy to Use
        This is a very solid dispenser but the best part is you can refill the soap just by pulling out the top piece. Makes it very quick/easy. Has a good, sturdy feel to it and it fit into our sink with no problems.
        by
        • DIY
        • Verified Purchase
        • Recommended
        good looking and sturdy ~!~
        replaced my existing dispenser which never worked right ~!~
        by
        • DIY
        • Verified Purchase
        • Recommended
        1 found this review helpful
        LOVE IT!!!
        My new soap dispenser is awesome. It was a breeze to install and looks perfect in my new kitchen makeover. The color is great and matches my new faucet and water dispenser. I would recommend this to anyone wanting a classy look and durability.
        by
        • DIY
        • Verified Purchase
        • Recommended
        2 found this review helpful
        Looks great, works great!
        Looks great, works great and was an excellent price from Home Depot (I shopped around!). Very easy to refill. Highly recommend.
        by
        • Verified Purchase
        • Recommended
        2 found this review helpful
        This product is an added feature
        This product is an added plus to our beatiful new counter tops. The beauty and the value of the product were big selling points for us. Easy to use a and easy to install.
        by
        • Pro
        • Verified Purchase
        • Recommended
        2 found this review helpful
        Excellent product!
        It was simple to install, looks great and works perfectly.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Works great
        Looks great and matches other Moen matte black products perfectly. A little hard to fill as the soap keeps getting clogged in the top of the bottle and then the soap backs up and won't go in. Other than that, it's perfect; works good and looks good!
        by
        • Verified Purchase
        • Recommended
        Excellent faucet
        My wife and I love this faucet. The matte black finish is stunning and is really different; looks great with dark countertops, especially granite. Moen has a reputation for quality and they don't disappoint here. The installation was straightforward and works perfectly. The Reflex system works OK. However, it is nothing more than a weight that goes on the hose of the pull-down sprayer. I was expecting something much more hi-tech like a magnet that would hold the sprayer in place and firmly attach it to the neck. Something like that would be a really nice feature as the sprayer doesn't sit in the neck as firmly as I'd like it to.
        by
        • Verified Purchase
        • Recommended
        9 found this review helpful
        It didn't last a year
        I purchased this model soap dispenser when I remodeled my other house back in 2019 and it was still working when I sold in late 2023. I purchased the model again again for my new house September 2023 and it is April 2024 and it stopped working. It worked fine when installed. It seems the check valve went bad. You now have to pump it over 20x to get the soap to dispense and the bottle is full with Dawn.
        by
        Response from Consumer ServicesApr 12, 2024
        Thank you piston99 so much for the feedback you posted on the Moen website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Soap Dispenser Chrome includes a warranty with purchase. Please contact Moen directly at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday EST.
          by
          • Verified Purchase
          Great price nice product
          by
          • Verified Purchase
          Good quality
          Much better quality than the less expensive one that I am replacing after just a year. Easy to install plus the lifetime warranty in case the plunger quits working.
          by
            • Recommended
            The faucet was a perfect replacement for us. It is easy to use and the black looks super in our kitchen. All the parts were in the package and installation was had no problems.
            by
            • Verified Purchase
            by
            • Verified Purchase
            Soap dispenser
            Just installed today and filled with soap. Love that you can fill from on top. Nice heavy metal cast seems sturdy and should last.
            by
              • Recommended
              The faucet is great except for that it drips about 5-7 times after turning it off. My last Moen faucet did not do this so, so it will take some getting used to.
              by
              • Verified Purchase
              Faucet was exactly as advertised
              by
              • Verified Purchase
              Showing 1-30 of 624 reviews

              Frequently Bought Together

              +
              +
              Price:
              $64.48