#1 Home Improvement Retailer

Customer Reviews for MOEN Kingsley Moentrol with Transfer Valve 2-Handle Valve Trim Kit in Chrome (Valve Not Included)

Internet #100665010

Model #T4111

Store SKU #1007185232

  • Required valve sold separately
  • For use with rough-in valve MOEN model # 3320 or 3330
  • Chrome finish creates a bright, cool grey metallic look

Customer Reviews

  • 3.8
    out of 32 reviews
  • 62% recommend this product
Filter by:
Showing 1-30 of 32 reviews
Very pleased with my Kingsley shower controls
We picked out our Kingsley shower controls back eleven years ago(2009). We are pleased to say the Moen Kingsley controls have worked flawlessly ever since. We just started to have a small drip leak from shower head so we call Moen and my new cartridge is on the way to fix my leak. Thanks for the help Moen.
by
    • Recommended
    Since I have a dual Moen Valve kit installed behind my wall, there aren't many options for a dual...
    Since I have a dual Moen Valve kit installed behind my wall, there aren't many options for a dual shower head and handheld sprayer. But, I am pleased with this option. It is monochromatic -- all chrome, with etchings of a snowflake on one side and a sun on the other. Otherwise, there aren't any colors of red or blue. The bottom handle is not flush like the picture shows. The bell looking structure protrudes about 1/4" of an inch from the plate. But, it looks normal and you can't see the mechanics within. To turn on the shower, you pull the bottom handle (instead of turn). And the actual unit is Chrome -- not green like the illustrated picture.
    by
      • Recommended
      Metal colors do not match nor do the designs
      I spent over $1000 on Moen products at my plumbers recommendation. All Kingsley trims kits... metals don't match, trim designs different, handles different. VERY DISAPPOINTED.
      by
      Response from Moen Consumer Services Mar 17, 2020
      Hello Bryan and thank you for the feedback you posted on the Moen website regarding the Moen Kingsley Moentrol with Transfer Valve Trim. We are sorry to hear that the trim handles and finish aren’t matching as you expected. Our records do show that you called in and we are sending new handle parts. Our Product Specialists are available for further technical and warranty assistance if ever needed in the future by reaching out to Our Consumer Services Contact Center.
        I've personally used Moen products (valves/fixtures) since the mid-80's (since my first house pur...
        I've personally used Moen products (valves/fixtures) since the mid-80's (since my first house purchase) and I have been generally happy with the products. These valves are replacing my current Moen shower valves that have been in use since the late 60's, when the house was constructed. We are currently remodeling and modernizing our house, including making the house more sustainable, environmentally friendly and energy efficient, so these new valves have not been used yet. I have no doubt that these new Moentrol valves that I purchased (2 total so far) will work and meet our needs as long as they are built with the same quality that the valves from the 60's were built. Time will tell. I cannot wait to give these a try. Hoping these will live up to my expectations. Two things I would have like to have seen is the valves coming with 3/4" connections and include a fourth function for a bathtub. For my one shower/bathtub combination, it will need to be a different valve with a separate transfer shower valve. I do like the compact feature of the combined valve/transfer valve. I am hoping that the pressure-balance volume control feature works as advertised. I am not totally satisfied with the latest purchase though. Per the box, the stops (2 per box) were included with the valve purchase, but no stops were received in either box. If Moen doesn't supply the missing parts, then I must purchase the stop replacement parts. If this is the case, I will find this very disappointing. I recommend the product based on my past experience. I am buying additional Moen valves and fixtures to finish up my remodel. I am very much hoping that I get all the parts that are supposed to come with the purchase and that Moen will send me the missing parts from the first purchase. We will see.
        by
        • Verified Purchase
        • Recommended
        sticks out from wall and does not look like pictur
        Unfortunately, I did not read other reviews closely enough before selecting this. The handles do not sit flush against the plate as pictured, they sit almost an inch away with exposed unattractive works behind them. My plumber is great and has promised to come back to put a piece of wood behind the wall to reduce the gap.
        by
          Correct new part on time...
          Correct new part on time
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          bad out of box
          My contractor installed this device and it was bad oit of the box. Now my new bathroom is on hold until a new part is shipped. Be careful buying this
          by
          Response from MoenApr 20, 2021
          Hello BobP we are sorry to hear you had trouble with the installation of your Moen Moentrol Pressure-Balancing Volume-Control 3-Function Transfer Shower Valve with Stops - 1/2 in. CC Connection. The issue described in your review would have been best handled under Moen’s limited lifetime warranty. As the original purchaser of the Moentrol valve, you could have contacted Moen directly; we would have been happy to troubleshoot the issue and show you we stand by our products. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday. Moen
            • Recommended
            Worked fine but too expensive...
            Worked fine but too expensive
            by
            • Verified Purchase
            Valve Disfunctional
            The valve was either manufactured poorly or we received a defective product. The plastic on the upper portion of the valve was deteriorating upon receipt and when installed was leaking water. Thankfully our excellent plumber was able to identify the problem and informed us of the malfunctioning valve before it was sealed into the wall. I would not recommend this product as it was, unfortunately, very poorly made.
            by
            Response from MoenSep 17, 2020
            Hello Sam we are sorry to hear your Moen Kingsley 2-Handle Moentrol Valve Trim Kit with Valve in Chrome was leaking water. What you described is not consistent with the quality we strive to provide. The issue described in your review would have been best handled under Moen’s Limited Lifetime Warranty. As the original purchaser of the Moen Kingsley trim and valve, you can contact Moen directly under the product’s Lifetime Limited Warranty. We would have been happy to help you and show you we stand by our products. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. We are available Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
              Leaky and won't mix
              This was installed in my new house 3 months ago. I had to turn my water heater down because the mixing valve doesn't mix...you either get hot or cold. Cold water leaks past the transfer valve so while you are showering there is a constant drip from the rain head. 2 different plumbers have come out to look at it and neither have been able to fix it.
              by
              Response from Moen Consumer ServicesJan 21, 2020
              Thank you Doug so much for the feedback you posted on the Moen website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Kingsley Moentrol with transfer valve includes a limited lifetime warranty with purchase. You may need to replace the cartridge or the balancing spool to correct your issue. To properly troubleshoot your Moen product for additional assistance, please contact us directly.
                Works well, controls the overhead rain shower head and the...
                Works well, controls the overhead rain shower head and the hand held shower on slide bar. Our plumber requested we get this, as he prefers Moen products for their ease of installation and lifetime warranty.
                by
                • Verified Purchase
                Nice, but incompatible w/ Wet & Forget Shower Spry
                Fascia finish (brushed nickel) not compatible with Wet & Forget Shower Spray - streaked after first application. Not at all happy.
                by
                Response from Moen Consumer ServicesOct 28, 2019
                Hello HeadKeep and thank you for the feedback you posted on the Moen website. We are sorry to hear that you are experiencing water spots/streaks on the finish of your Moen Kingsley Moentrol with transfer valve trim in brushed nickel. To remove any water spots/streaks from the Moen Kingsley Moentrol with transfer valve trim in brushed nickel, we recommend using a damp cloth and mild liquid dishwashing soap, followed by rinsing with water and drying with a soft cloth. We also suggest a periodic application of a quality, non-abrasive wax, such as car or furniture wax. The following is a link to our Finish Care and Cleaning Instructions: https://p.widencdn.net/cendrl/the-care-and-cleaning-of-moen-faucets
                  • Recommended
                  Looks great, but hard to pull on.
                  We remodeled our bathroom about a year ago using thos shower valve. It looks great and works alright, but it does have some quirks. It is pretty hard to pull on no matter whether I’m standing straight in front of it or not, but it is especially annoying when I am first turning it on from outside the shower and am not standing at a straight-on angle. It also sometimes does this weird thing where the cold flow cuts off completely and the shower is really hot, and I have to turn the handle all the way to cold for a moment to get the cold flowing again. I had it professionally installed by an exceptional plumber, who I watched and talked with through the entire job, so I am certain this is not due to poor installation. Even though it looks better than any of the other high end valves with a diverted that I saw available, I wouldn’t get it again.
                  by
                  Response from Moen Consumer Services Jul 17, 2019
                  Hello JES04 and thank you for the feedback you posted on the Moen website regarding the Moen Kingsley Moentrol with Transfer Valve Trim Kit. We are sorry to hear that you are having issues with the handle and the water temperature fluctuating. This trim kit is covered under the limited lifetime warranty. Our Product Specialists are available for technical and warranty assistance. Please reach out to Our Consumer Services Contact Center so we can assist you further.
                    The diverter valve had a small leak. Called Moen, valve...
                    The diverter valve had a small leak. Called Moen, valve replaced and everything looks good.
                    by
                    • Verified Purchase
                    Great product!
                    I am a Moen person! I purchased a T4111BN and it is great! It was an easy install and looks great!
                    by
                      • Recommended
                      Does not last! One must be gentle using it!
                      Has lasted only short time! I would never buy again!
                      by
                      Response from Moen Consumer ServicesJul 9, 2018
                      Hello Harmony. As the original purchaser of your Moen Kingsley Chrome Moentrol® with transfer valve trim you can contact Moen directly under the products Lifetime Limited warranty. Moen's Consumer Services department is here to provide assistance and we would be delighted to work with you. Please feel free to contact us at 1-800-289-6636. Our current business hours are Monday through Thursday from 9:00 am - 5:30 pm and Friday from 9:00am - 4:30pm (Eastern Time).
                        It's nice that if it has to be replaced that...
                        It's nice that if it has to be replaced that its only a cartridge
                        by
                        • Verified Purchase
                        Just what the customer wanted...
                        Just what the customer wanted
                        by
                        • Verified Purchase
                        5 Star Review
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        The first time we ordered this product, it was not sealed correctly (missing a piece). Once it wa...
                        The first time we ordered this product, it was not sealed correctly (missing a piece). Once it was hooked up, water leaked out where the neck of the valve is. We needed to return it for a new one. The second one no longer leaks, hooray! We use this valve to control the water to two shower heads - when you only want one of the shower heads on, the other one still drips a small amount of water out of the shower head, which I think means that this valve does not completely shut off one of the directions when you want it to. However, at least the leak is where we can see it, rather than behind the wall where the piping is.
                        by
                        • Verified Purchase
                        1 found this review helpful
                        Very nice system. Easy to install. The finish is great....
                        Very nice system. Easy to install. The finish is great. Everything works like it's supposed to. I would recommend this for a diy guy like myself.
                        by
                        • Verified Purchase
                        nice product...
                        nice product
                        by
                        • Verified Purchase
                        Great look
                        We remodeled our bathroom and this was one of 10 other Moen products we used. The look is clean and classic and functions perfectly with the 3-way valve to divet water to the rain head, hand held, or both.
                        by
                          • Recommended
                          Functional, pricey
                          Functional, pricey
                          by
                          • Pro
                          • Verified Purchase
                          • Recommended
                          1 found this review helpful
                          I like it ...
                          I like it
                          by
                          • Verified Purchase
                          Good so far !
                          Just installed this , so looks great but haven't used it yet. so don't know durability of it.
                          by
                            • Recommended
                            Great Products and excellent Service
                            For 40 years I have been installing Moen faucets in my homes when we remodeled. I have rarely had problems. When I did Moen was quick to provide repair and replacement parts. I recently remodeled and bought all Moen faucets again for the kitchen, bath and shower. A few parts were missing and they shipped them immediately. I will always buy Moen.
                            by
                              • Recommended
                              Great shower valve, no problems with cartridges, no leaks or drips. solid brass construction.
                              Great shower valve, no problems with cartridges, no leaks or drips. solid brass construction.
                              by
                              • Verified Purchase
                              • Recommended
                              good product but does not work well on valve purchased
                              this trim does not fit very well on valve purchased dissappointed
                              by
                              • DIY
                              • Verified Purchase
                              Showing 1-30 of 32 reviews