Customer Reviews for MOEN 1-Spray Eco-Performance Handheld Hand Shower with Slidebar in Oil Rubbed Bronze
- Generously sized 4.5" showerhead for ample water coverage
- WaterSense- reduce water usage without sacrificing performance
- Rustic oil rubbed bronze finish enhances bathroom
Customer Reviews
Jun 18, 2019
waste of time and money
Didn’t come with all the necessary parts then when I got the unit it was plastic cost over $200 and can’t even complete the job because I have to order another part. They don’t tell you anywhere that you need an additional part. What a waste of time and money.
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Response from MoenJun 21, 2019
Thank you Disappointed so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen 1-Spray Eco-Performance Handheld Handshower with Slidebar in Brushed Nickel does not include the Drop Ell service kit A725, this is indicated in the product overview. This product is using enhanced polymers to make these parts resistant to corrosion and rust; the enhanced polymers are tested to ensure they are durable over time and usage. For pre-purchase assistance, please contact Moen directly at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.
Mar 6, 2018
We have had this for 16 years and has been great
We have had this shower for 16 years and has been great through all my kids. It is now cracked underneath as you can see but was just told by one of your people that the lifetime warranty does not apply to this. I am the original builder and only owner of this home. All I need is the new slide bar attachements. Not quite understanding why this doesn’t apply. I purchased Moen for its lifetime warranty.
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Customer review from moen.comDec 2, 2017
Poor quality
We have had this installed in our new home and the hand held will no longer stay in one spot. It either falls or we have to prop it against the wall behind it!
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Customer review from moen.comOct 8, 2014
Very nice finish for the project
Very nice finish to my bath remodel. Easy to install and compliments the rest of my Moen fixtures. Wife is happy and thus so am I!
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Jun 28, 2023
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Jun 24, 2021
Bar is good. Low quality shower head. Had to replace...
Bar is good. Low quality shower head. Had to replace
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Response from MoenJun 25, 2021
Hello MA and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen 1-Spray Eco-Performance Handheld Hand Shower with Slidebar in Chrome did not meet your expectations. The Moen 1-Spray Eco-Performance Handheld Hand Shower with Slidebar in Chrome has been thoughtfully designed, manufactured under strict quality guidelines for reliable performance/excellent value and is backed by our lifetime limited warranty to the original product purchaser. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.
Apr 22, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Apr 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Apr 7, 2020
Very pleased with this shower head ...
Very pleased with this shower head
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Feb 14, 2020
nice fixture but homedepot ...
none of these come with all the parts required to install even after talk to someone at home depot, if mounting this seperate from your overheald you need to order an extra part
A725 , wish someone would had to me before ordering ,
bar and spray head are great products
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Customer review from homedepot.caJan 28, 2020
Did not come as pictured. The part that attaches to the wall was not included even though it is i...
Did not come as pictured. The part that attaches to the wall was not included even though it is in the picture.
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Response from MoenFeb 2, 2020
Hello Rick and thank you for the feedback you posted on the Home Depot website about the Moen 1-Spray Eco-Performance Handshower with Slidebar in Chrome. As stated in the Product Overview, the Drop Ell is sold separately, part number A725. We are sorry for any confusion this caused and we hope you were able to locate the Drop Ell for your installation. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Jan 3, 2020
The slider does stay in place
I bought this 6 weeks ago and installed one in our bathroom and one in our guest house bathroom. The slider does not stay in place and the hand held shower falls out of the holder. JUNK
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Response from Moen Consumer ServicesJan 19, 2020
Hello Kris and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you are experiencing with the slider on your Moen chrome Eco-Performance handshower/slide bar combo. We see that you have been in contact with one of our Product Specialists and that replacement parts were ordered for you. We appreciate the opportunity to show you we stand behind our products.
Customer review from moen.comSep 19, 2019
5 Star Review
Rating provided by a verified purchaser
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Dec 26, 2018
Just what I expected
Just what I expected
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Apr 21, 2018
Love the manuverability
We had this installed so my wife could have a hand held for washing without getting her hair wet, when not washing her hair. The only thing was the rotation part on the slide did not hold the shower head up unless it was all the way up. I tried tightening the screw in it, but that only helped a little for several months, then I had to jerry-rig it with some foam type rubber inside the unit to make it tighter. Other than that it has been great!
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Customer review from moen.comJan 19, 2018
Wont stay up
Had this for a while . Holder on slide bar will not keep shower head in position . Always falls down . I do not recommend this product . Replacement part not available .
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Response from Moen Consumer ServicesJan 19, 2018
Hello Regulator. As the original purchaser of your Moen Moen Chrome eco-performance handshower you can contact Moen directly under the products Lifetime Limited warranty. Moen's Consumer Services department is here to provide assistance and we would be delighted to work with you to address the issue with the loose holder. Replacement parts are available for this model. Please feel free to contact us at 1-800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
Customer review from moen.comDec 26, 2017
All the parts, except the slide bar itself, were plastic....
All the parts, except the slide bar itself, were plastic. I returned it and bought an all-metal unit from Kohler. Moen does not make an all-metal unit.
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Nov 8, 2017
4 Star Review
Rating provided by a verified purchaser
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Aug 29, 2017
Good sprayer. Easy diy installation....
Good sprayer. Easy diy installation.
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Jul 13, 2017
well when you turn off rain shower to hand held...
well when you turn off rain shower to hand held it leaks from the rain shower
had to order and wait on part
but will love it when it works properly
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Jun 27, 2017
Should be more descriptive i assumed it came with the...
Should be more descriptive i assumed it came with the shower valve and it didn't bad assumption on my part, but they should offer the valve as a sub category of the product just would make sense
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Jun 13, 2017
Very nice update for our boat!...
Very nice update for our boat!
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Apr 11, 2017
Easy to install. Seems to be a well made product....
Easy to install. Seems to be a well made product.
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Feb 1, 2017
Shower head only has one setting ...
Shower head only has one setting
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Feb 16, 2016
Very nice looking
It's nice and not at all difficult to install. I wish the water pressure was stronger, but I guess all shower heads now are designed to save water. We were just spoiled by our old shower head which really blasted the water. I'm not sure that they need to charge $180 for this product, though. But it is Moen quality, looks very nice, and I was completely aware of the price when I bought it....
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Sep 2, 2014
Easy to Install!
It was easy to install and it works better than the "cheap" original!
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Mar 30, 2014
Good product, but...
Good product, but be aware that the instructions that come in the box are outdated and not specific for this model. I looked everywhere for part "H" and I found the note "Included with models prior to Sept. 2013" only in the online instruction sheet. Drilling a hole on tile that is big enough to fit the retainer is quite challenging. It does not come with the drop ell, which is quite expensive if you buy it separately. No complaints in regards to water pressure.
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Customer review from moen.comFeb 16, 2014
Not as Discribed
This product says that it has 4 settings but it really only has 1 setting. The quality is descent and it has a nice color.
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Price:
$233.09
