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Customer Reviews for Masonite 36 in. x 80 in. 9 Lite Right-Hand Inswing Painted Steel Prehung Front Exterior Door with Brickmold

Internet #202971490

Model #38205

Store SKU #1000369704

  • 9 Lite insert features grids on outside of glass
  • High-definition panels provide architectural interest
  • Glass design enhances appearance and provides privacy

Customer Reviews

  • 4.5
    out of 19 reviews
  • 83% recommend this product
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Showing 1-19 of 19 reviews
Disappointed
I love this door and was so excited however once it was taken out of the box the paint was bad. I live 1 hour away from any box store and taking it back was out of the question we had waited for it and the hole was cut bigger for this door so It had to go up. I need more paint than what they gave to touch it up. Missing paint in corners and on the bottom edge around the window is the worse.
by
    Great door at a great price.
    Very good quality door at a good price. Easy to install and the window frame can be removed to paint without getting paint on the glass.
    by
    • DIY
    • Recommended
    5 found this review helpful
    by
    • Verified Purchase
    by
    • Verified Purchase
    Nice looking door but finish doesn’t wear well
    We love this door but the first time friends dogs came over they scratched it. It is a dull finish so it shows every little mark. Overall very good door, but I see us needing to paint it sooner than I would like.
    by
    Response from Masonite DoorsMar 21, 2023
    Thank you for your 4 star review, Katie! We are pleased to know you are satisfied with the 36 in. x 80 in. 9 Lite Right-Hand Inswing Painted Steel Prehung Front Exterior Door with Brickmold, Conifer. Should you need any assistance with your door, please feel free to reach out to the Masonite Consumer Helpline from 9:00AM to 5:00PM EST by emailing us at helpline@masonite.com. Masonite
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      1 found this review helpful
      Door looks fantastic and is solid! Worth the $$....
      Door looks fantastic and is solid! Worth the $$.
      by
      • Verified Purchase
      1 found this review helpful
      Good door a little expensive but good over all...
      Good door a little expensive but good over all
      by
      • Verified Purchase
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      The door is great. Looks good and was a near...
      The door is great. Looks good and was a near perfect fit. My only complaint was that it came with the incorrect size brick-mold, which we had to purchase the day of install,
      by
      • Verified Purchase
      I have to admit that door went far above my...
      I have to admit that door went far above my expectations. I put in one just like it 15 years ago,in a shed that I built,so I thought. The old one’s jambs rotted and I wanted to replace so glad I did. The quality of the new door was amazing,from the overall weight to the ( I think the cell wood jambs) to the quality of the frame and door it self. This company has come along way in the quality department.excellent product very pleased, thanks
      by
      • Verified Purchase
      Beautiful doors....
      Beautiful doors.
      by
      • Verified Purchase
      Good door.
      Good door.
      by
      Response from Masonite DoorsMay 21, 2020
      Thank you for the 4 stars, George! We are so glad to hear that you are enjoying the 9 Lite Right-Hand Inswing Painted Steel Prehung Front Exterior Door with Brickmold, Ultra Pure White! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
      • Verified Purchase
      It’s a beautiful door ! Installed easily ...
      It’s a beautiful door ! Installed easily
      by
      Response from Masonite DoorsDec 3, 2019
      Thank you for the 5 stars, HomeDepotCustomer! We are so glad to hear that installation was performed with ease and that you are enjoying the 9 Lite Left Hand Inswing Painted Steel Prehung Front Exterior Door with Brickmold, Jet Black! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
      • Verified Purchase
      1 found this review helpful
      Nice looking door, may be about a 1/4" shorter then your current door so plan on a bit of touch ...
      Nice looking door, may be about a 1/4" shorter then your current door so plan on a bit of touch up painting, other then that a nice solid door
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Looks great and very well made!
      Looks great and very well made!
      by
      Response from Masonite DoorsOct 4, 2017
      Thank you so much for the 5 star review, teddy! We are so glad to hear that you are fully enjoying the aesthetics and durability of the 32 in. x 80 in. 9 Lite Painted Steel Prehung Right-Hand Front Door with Brickmold! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. -Danielle Masonite
      • Verified Purchase
      • Recommended
      Nice door for the money. I wish I spent a...
      Nice door for the money. I wish I spent a little more for better quality, but this will be fine. The seal on the opening side is not the best. You can see daylight on the very bottom. The installer tried many things to adjust it, but to no avail.
      by
      Response from Masonite DoorsJul 12, 2017
      Thank you for the four star review, Michael! We are glad to hear that the door quality has been satisfactory for you. I would highly recommend contacting our retail warranty department if you are still experiencing issues with your door sweep not properly sealing the gap between the bottom of the door and the threshold. Masonite warranty can be contacted directly a 866-550-8923 or you can file a warranty claim at this link:
      https://masonite.insightprosoftware.com/#/page/online-inquiry
      -Danielle Masonite
      • Verified Purchase
      3 found this review helpful
      nice door
      The 9-lite window style is very neat. The prepainted finish was very good. Having some difficulty getting the glass panes clean, I sprayed with windex and have rubbed and rubbed but still can't get some of the smudges off the glass. Our contractor had no trouble installing the door. He said it was a good value for the money, mid-range in price. Door was packaged well, no dings or scratches.
      by
      • Verified Purchase
      • Recommended
      8 found this review helpful
      Showing 1-19 of 19 reviews

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