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Customer Reviews for Masonite 36 in. x 80 in. 9 Lite Left Hand Inswing Painted Smooth Fiberglass Prehung Front Exterior Door with No Brickmold

Internet #202971186

Model #38342

Store SKU #1000102798

  • Smooth, prehung fiberglass door offers a beautiful look
  • 9 Lite insert features grids on outside of glass
  • Made of durable polyurethane that is rust and dent-resistant

Customer Reviews

  • 4.2
    out of 47 reviews
  • 64% recommend this product
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Showing 1-30 of 47 reviews
Easy to install. Looks great and very light compared to my old door. One word of caution: make su...
Easy to install. Looks great and very light compared to my old door. One word of caution: make sure to test lock and deadbolt strikes before permanently screwing in. I found the need to trim strike slots a little bit so that the deadbolt would clear the strike. Lock strikes vary so it is not unusual for a slight fine tune of strike position.
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  • Verified Purchase
  • Recommended
3 found this review helpful
Exactly as I expected, no issues with installation.
Exactly as I expected, no issues with installation.
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  • Verified Purchase
  • Recommended
1 found this review helpful
The door was received damaged! This was the second attempt, as the first order never even arrived after being damaged during transport. We are now waiting the the 3rd order to arrive. At lease the Home Depot customer service has been very helpful each time
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Response from Masonite DoorsNov 30, 2023
Thank you for your feedback, HomeDepotCustomer. We are very sorry to hear that you have had this experience with the Masonite 36 in. x 80 in. 9 Lite Willow Wood Left Hand Inswing Painted Smooth Fiberglass Prehung Front Exterior Door, Vinyl Frame @ The Home Depot. Masonite is dedicated to providing exceptional product and service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please do not hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
  • Verified Purchase
by
  • Verified Purchase
the door has a half inch air gap at the...
the door has a half inch air gap at the threshold ! very poorly engineered!!
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Response from Masonite DoorsOct 13, 2022
Thank you for your feedback, DAVID. We sincerely apologize about these inconveniences you have experienced with the 36 in. x 80 in. 9 Lite Willow Wood Right-Hand Inswing Painted Smooth Fiberglass Prehung Front Exterior Door, Vinyl Frame. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
  • Verified Purchase
Great door, minus the hairline crack running through the top....
Great door, minus the hairline crack running through the top. I hope this doesn't compromise the door's integrity.
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  • Verified Purchase
1 found this review helpful
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        This door is great quality, looks, color. I am...
        This door is great quality, looks, color. I am very happy with how it turned out.
        by
        Response from Masonite DoorsSep 22, 2021
        Thank you for the 5 stars, momsallen! We are very glad to hear that you are fully enjoying the 9 Lite Willow Wood Left Hand Inswing Painted Smooth Fiberglass Prehung Front Exterior Door, Vinyl Frame! Should you need any assistance with your door, please feel free to reach out to the Masonite Consumer Helpline from 9:00AM to 5:00PM EST by emailing us at helpline@masonite.com. Masonite
          Door, frame, and threshold arrived in good shape. Frame is a little more flexible than I thought ...
          Door, frame, and threshold arrived in good shape. Frame is a little more flexible than I thought it would be so extreme caution was necessary to keep it straight and unbowed when shimming. My slumpstone masonry walls were a challenge as I had to set the shims, then grout between the frame and wall, then remove the shims and finish grouting before tightening the screws. I used white Tapcon concrete screws to fasten the frame and reinforce the deadbolt receiver. but the plastic frame. The only flaw in the package was that brown filler putty was provided to cover screw holes as the door is brown but the frame where the.screws go is white. The door is a nice solid replacement for our old highly weathered wood door.
          by
          • Verified Purchase
          • Recommended
          Great doors for a great price. They've already stopped the...
          Great doors for a great price. They've already stopped the cold/hot air leakage into the house, and they look much better than the old doors. I would purchase them again, if needed.
          by
          Response from Masonite DoorsJun 4, 2021
          Thank you for the great review, Anonymous! We are very glad to hear that you are fully enjoying the 9 Lite Left Hand Inswing Painted Smooth Fiberglass Prehung Front Exterior Door with No Brickmold, Golden Haystack! Should you need any assistance with your door, please feel free to reach out to the Masonite Consumer Helpline from 9:00AM to 5:00PM EST by emailing us at helpline@masonite.com. Masonite
          • Verified Purchase
          Door installed on the north side basement wall. Hopefully...
          Door installed on the north side basement wall. Hopefully this will be the last door I'll buy for this. No more rot!
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          by
          • Verified Purchase
          1 found this review helpful
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Worked as planned. Door jambs are solid vinyl, hopefully...
          Worked as planned. Door jambs are solid vinyl, hopefully will last forever. Yes you need to purchase brick molding.
          by
          • Verified Purchase
          Excellent door. Very pleased with the purchase. The color is very true to...
          Excellent door. Very pleased with the purchase. The color is very true to the description.
          by
          Response from Masonite DoorsMay 21, 2020
          Thank you for the 5 stars, HomeDepotCustomer! We are so glad to hear that you are fully enjoying the 9 Lite Night Tide Right-Hand Inswing Painted Smooth Fiberglass Prehung Front Exterior Door, Vinyl Frame! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
          • Verified Purchase
          As a do it yourselfer I have installed many doors...
          As a do it yourselfer I have installed many doors for myself and others. This is by far the very best door that I have had any experience with. Yes it was my first fiberglass door but the value and quality certainly met my expectations.
          by
          • Verified Purchase
          3 found this review helpful
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          Response from Masonite DoorsJan 30, 2020
          Thank you for the 4 stars, HomeDepotCustomer! We are so glad to see that you are satisfied with the 9 Lite Right-Hand Inswing Primed White Smooth Fiberglass Prehung Front Exterior Door, Vinyl Frame! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
          • Verified Purchase
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          We are very pleased with the door, and the installation....
          We are very pleased with the door, and the installation. The color however is not quite as represented in ads. All photos show it much more red and in person it is more of a rust color red. It reads red on every computer. A true color swatch at stores should be provided.
          by
          • Verified Purchase
          1 found this review helpful
          I need to replaced the weather strip and rubber bottom in threshold, no body can tell me how to d...
          I need to replaced the weather strip and rubber bottom in threshold, no body can tell me how to do and find the parts, I called the company and went to home depot, the frame is very fragile and it cracked a bit, this is not my option.
          by
          Response from Masonite DoorsAug 12, 2019
          Thank you for your feedback, Nestor. We sincerely apologize about these inconveniences you have experienced with the door. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. Masonite
            Very solid door and frame. It should outlast the...
            Very solid door and frame. It should outlast the house!
            by
            Response from Masonite DoorsJul 3, 2019
            Thank you for the 5 stars, Thomas! We are very happy to hear that you are fully satisfied with the 9 Lite Left Hand Inswing Primed White Smooth Fiberglass Prehung Front Door, Vinyl Frame! Should you need any assistance with the door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
            • Verified Purchase
            1 found this review helpful
            This door is better insulated and more energy efficient than our wooden door that had warped.
            This door is better insulated and more energy efficient than our wooden door that had warped.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            If you're looking for a completely maintenance free door, this should do the trick. Fiberglass do...
            If you're looking for a completely maintenance free door, this should do the trick. Fiberglass door with PVC Door frame. Will never rot and the door and jam comes painted from the factory. Very nice.
            by
            • Verified Purchase
            • Recommended
            2 found this review helpful
            5 Star Review
            Rating provided by a verified purchaser
            by
            Response from Masonite DoorsMar 6, 2019
            Thank you for the 5 stars, Rodger! We are so glad to see that you are fully enjoying the 9 Lite Left Hand Inswing Primed White Smooth Fiberglass Prehung Front Door, Vinyl Frame! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
            • Verified Purchase
            4 Star Review
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            1 found this review helpful
            4 Star Review
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            Showing 1-30 of 47 reviews

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