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Customer Reviews for Masonite 24 in. x 80 in. 2 Panel Square Top Left-Handed Solid Core Smooth Primed Composite Single Prehung Interior Door

Internet #202872601

Model #19129

Store SKU #1000114714

  • Solid core composite resists warping, shrinking and cracking
  • 70% more sound dampening material than standard hollow core door
  • Comes primed and ready to paint

Customer Reviews

  • 3.6
    out of 44 reviews
  • 50% recommend this product
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Showing 1-30 of 44 reviews
Poor Quality Control
Purchased two of these. The better of the two only had a crooked stop molding. The other door had an extremely poorly mortised hinge at the bottom and top and the hinge was completely pulled away at the top requiring longer screws to install the door. Bad on me, but I discovered these surprises during hanging.
by
Response from Masonite DoorsOct 5, 2023
Thank you for your feedback, Marcus. We are very sorry to hear that you are not fully satisfied with the quality of the Masonite 30 in. x 80 in. 2 Panel Square Top Right-Handed Solid Core Smooth Primed Composite Single Prehung Interior Door, Primed White @ The Home Depot and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
    1 found this review helpful
    Jamb was too tight around doors. would not open or close w/o hitting jamb. on both doors I installed.
    by
    Response from Masonite DoorsMar 28, 2024
    Thank you for your feedback. We sincerely apologize about these inconveniences you have experienced with the 30 in. x 80 in. 2 Panel Square Top Right-Handed Solid Core Smooth Primed Composite Single Prehung Interior Door. We strive to provide top quality product and are disappointed to hear that you received doors that do not reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please do not hesitate to contact the warranty department at 1-866-550-8923. Sincerely, Masonite Masonite
    • Verified Purchase
    The door hinges were stripped on one hole on the door side of every hinge. I didn’t notice till I got it installed. Also one of the frame verticals wasn’t plumb with the rest of the frame. If I had to do it over I would not go with this brand.
    by
    Response from Masonite DoorsFeb 14, 2024
    Thank you for your feedback, Pete. We sincerely apologize about these inconveniences you have experienced with the Masonite 32 in. x 80 in. 2 Panel Square Top Right-Handed Solid Core Smooth Primed Composite Single Prehung Interior Door. We strive to provide top quality product and are disappointed to hear that you received doors that do not reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please do not hesitate to contact the warranty department at 1-866-550-8923. Sincerely, Masonite Masonite
    • Verified Purchase
    The inside top molding was too short...
    The inside top molding was too short
    by
    • Verified Purchase
    Doors were good but installation was not that easy. And...
    Doors were good but installation was not that easy. And also the locking mechanism did not lineup so well with the door frame. On both doors that we ordered, I had to manipulate the pre-drilled hole to modify and enlarge in order to line up with the door lock
    by
    • Verified Purchase
    Had couple dings and frame was bowed...
    Had couple dings and frame was bowed
    by
    Response from Masonite DoorsDec 29, 2022
    Thank you for your feedback, HomeDepotCustomer. We are very sorry to hear that you have had this experience with the 30 in. x 80 in. 2 Panel Square Top Right-Handed Solid Core Smooth Primed Composite Single Prehung Interior Door, Primed White. Masonite is dedicated to providing exceptional product and service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
    • Verified Purchase
    poor craftsmanship
    screw striped and missing from hinges. door was gouged, hinges installed with no attention to detail.
    by
    Response from Masonite DoorsSep 19, 2022
    Thank you for your feedback, procustomer. We sincerely apologize about these inconveniences you have experienced with the 30 in. x 80 in. 2-Panel Square Top Left-Handed Solid Core Smooth Primed Composite Single Prehung Interior Door, Primed White. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us by email at helpline@masonite.com. Sincerely, Masonite Masonite
      by
      • Verified Purchase
      by
      • Verified Purchase
      I was expecting a better door but it's what...
      I was expecting a better door but it's what it is you got what you pay for it
      by
      • Verified Purchase
      yes, they look wonderful...
      yes, they look wonderful
      by
        1 found this review helpful
        Very strong door and very well built.
        Very strong door and very well built.
        by
        Response from Masonite DoorsApr 28, 2021
        Thank you for the 5 star review, David! We are so glad to hear that you are fully enjoying the Solidoor 2-Panel Square Top Right Handed Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Very well made and solid door.
        Very well made and solid door.
        by
        • Verified Purchase
        • Recommended
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        Response from Masonite DoorsOct 26, 2020
        Thank you for your feedback, HomeDepotCustomer. We are very sorry to hear that you are not fully satisfied with the quality of the Solidoor 2-Panel Square Top Right-Handed Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White. Masonite is dedicated to providing exceptional customer service and we sincerely apologize about any issues that have occurred. We have reached out to you via email to get more information on the issues you have experienced so as to assist you in rectifying any issues. If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite Masonite
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        1 found this review helpful
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        1 found this review helpful
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        Response from Masonite DoorsJun 30, 2020
        Thank you for the 4 stars, HomeDepotCustomer! We are so glad to hear that you are fully satisfied with the Solidoor 2-Panel Square Top Left-Handed Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Door is good, frame is garbage....
        Door is good, frame is garbage.
        by
        • Verified Purchase
        3 found this review helpful
        Good solid door that was easy to hang. Looks great!...
        Good solid door that was easy to hang. Looks great!
        by
        • Verified Purchase
        1 found this review helpful
        Quality heavyweight solid door. I used this door to...
        Quality heavyweight solid door. I used this door to separate the garage from a craft room off the garage. Serves well for keeping the heat in the craft room when garage door is opened.
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        • Verified Purchase
        5 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        The door would not close correctly after sealing on all...
        The door would not close correctly after sealing on all 6 sides. Had to move hinges due to the pain in the jamb causing friction and stopping it from closing. It was working perfectly before the paint, installed and used for a week. then took it off the hinges, painted and will not close now!
        by
        • Verified Purchase
        5 found this review helpful
        Staples showing intol jamb header...
        Staples showing intol jamb header
        by
        Response from Masonite DoorsDec 5, 2018
        Thank you for the feedback, Danny. We sincerely apologize that you have not been satisfied with the Solidoor 2-Panel Square Top Top Solid-Core Smooth Primed Composite Single Prehung Interior Door. We have reached out to you via email to see if there is anything we can do to assist you with the issues you have experienced. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. Masonite
        • Verified Purchase
        1 found this review helpful
        The prehung 24 inch came with no holes drilled for...
        The prehung 24 inch came with no holes drilled for door knob.
        by
        Response from Masonite DoorsNov 21, 2018
        Thank you for your feedback, Danny. We apologize that your door was not delivered correctly. We have reached out to you via email to try and rectify this situation. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. Masonite
        • Verified Purchase
        1 found this review helpful
        The overall door was good. Only one problem. The staples...
        The overall door was good. Only one problem. The staples they used to assemble the header jamb were exposed to the inside. All six doors I ordered had the same problem
        by
        Response from Masonite DoorsNov 20, 2018
        Thank you for the 4 star review, Danny. We are happy to know you have been satisfied with the Solidoor 2-Panel Square Top Top Solid-Core Smooth Primed Composite Single Prehung Interior Door. We do apologize about the issues you did experience with this unit and will forward your concerns over to quality control. Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
        • Verified Purchase
        3 found this review helpful
        The door was a little roughed up, but a little...
        The door was a little roughed up, but a little sandpaper and paint fixed it right up! Fits perfect
        by
        Response from Masonite DoorsJul 18, 2018
        Thank you for the 4 star review, Kristie. We apologize for any minor inconveniences you may have experienced but we are very glad to hear that you are enjoying the Solidoor 2-Panel Square Top Top Solid-Core Smooth Primed Composite Single Prehung Interior Door! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST. -Danielle Masonite
        • Verified Purchase
        1 found this review helpful
        Showing 1-30 of 44 reviews

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