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Customer Reviews for Masonite 28 in. x 80 in. 6-Panel Left-Handed Solid Core Smooth Primed Composite Single Prehung Interior Door

Internet #202872581

Model #18948

Store SKU #1000116028

  • Solid core composite resists warping, shrinking and cracking
  • 70% more sound dampening material than standard hollow core door
  • Comes primed and ready to paint

Customer Reviews

  • 3.3
    out of 19 reviews
  • 40% recommend this product
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Showing 1-19 of 19 reviews
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  • Verified Purchase
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    by
      I spent good amount of money for solid core door but the quality is not good. Screws from the hi...
      I spent good amount of money for solid core door but the quality is not good. Screws from the hinge came out from from front of the door. Had to rescrew them and refinish front.
      by
      Response from Masonite DoorsMar 8, 2021
      Thank you for your feedback, Deepak. We sincerely apologize about these inconveniences you have experienced with the Solidoor 6-Panel Right-Handed Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST. Masonite
      • Verified Purchase
      2 found this review helpful
      This door arrived 2 months after the first scheduled delivery date. i wanted a "solid" core door ...
      This door arrived 2 months after the first scheduled delivery date. i wanted a "solid" core door to eliminate the light weight and hollow sound of a regular door. Neither of those worked. The door sounds and feels hollow and weighs no more than a hollow core door. Do not buy!
      by
      Response from Masonite DoorsJan 14, 2021
      Thank you for your feedback, Modd2. We are very sorry to hear that you are not fully satisfied with the quality of the Solidoor 6-Panel Right-Handed Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White. Masonite is dedicated to providing exceptional customer service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite Masonite
      • Pro
      • Verified Purchase
      2 found this review helpful
      excellent and solid door....
      excellent and solid door.
      by
      Response from Masonite DoorsAug 5, 2020
      Thank you for the 5 stars, Meat10! We are so glad to hear that you are fully enjoying the Solidoor 6-Panel Left-Handed Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White! Should you need any assistance with your door, please call the Masonite Consumer Helpline at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
      • Verified Purchase
      Hinges not set correctly
      We are in the process of re-hanging the door from this ‘pre-hung’ assembly as the hinges were not correctly installed.
      by
      Response from Masonite DoorsJan 7, 2020
      Thank you for your feedback Eddie. We sincerely apologize about these inconveniences you have experienced with the Solidoor 6-Panel Right-Handed Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White. We strive to provide top quality product and are disappointed to hear that you received doors that do not properly reflect the standard that we expect all of our customers to have. If you would like to file a warranty claim on this door unit, we highly encourage it by accessing the link below: https://masonite.insightpro.com/#/page/online-inquiry If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. Masonite
        • Recommended
        3 found this review helpful
        Very pleased with the product...
        Very pleased with the product
        by
        • Verified Purchase
        Ordered and received 10 of these of varying size. Multiple issues: - Center hinges were almost al...
        Ordered and received 10 of these of varying size. Multiple issues: - Center hinges were almost all offset outward from outer hinger in jam (misaligned hinges = door that doesn't swing properly) - Multiple stripped hinge screws on door (7 out of 9 on one door) - Strike plate cutout not aligned with lockset hole (door won't latch w/o chiseling and realigning strike plate cutout) Once the above were adjusted (multiple screw holes filled, hinges / strike plates realigned), the doors look fine, even quite nice. The problem is that a prehung door should be fairly easy to install; these were almost as painful as buying slabs and jams and doing it old school -- more so, in some ways given that such issues are not expected from a quality door manufacturer so took a while to discover them. This lead to a certain amount of head scratching initially as we needed to check our assumptions over how prehung doors should be assembled from the factory. One we realized that every part of the whole assembly needed to be checked and adjusted prior / during installation, things sped up a bit.
        by
        Response from Masonite DoorsSep 27, 2019
        Thank you very much for your feedback, Jonmarimba. We sincerely apologize that the Solidoor 6-Panel Right-Handed Solid-Core Smooth Primed Composite Single Prehung Interior Door, Primed White did not meet your expectations. We have reached out to you for more information on the issues that you have experienced so as to enhance your experience with our product. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. - Masonite Masonite
          6 found this review helpful
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          The door was easy to hang and met all my...
          The door was easy to hang and met all my expectations.
          by
          Response from Masonite DoorsFeb 5, 2019
          Thank you for the 5 star review, Dave! We are pleased to hear you have been satisfied with the Solidoor 6-Panel Left-Handed Solid-Core Smooth Primed Composite Single Prehung Interior Door. Should you need any assistance with your door, please call the Masonite Consumer Helpline at 800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Masonite
          • Verified Purchase
          This door did not come pre-hung at all. The hinges were attached to the frame but were not inset ...
          This door did not come pre-hung at all. The hinges were attached to the frame but were not inset into the frame so the door would not even close the way it was sent. Luckily I had a handyman here who had the proper tools to fix the door so that it was actually pre-hung. I would not recommend ordering a Masonite door, go with a different brand.
          by
          Response from Masonite DoorsJan 7, 2019
          Thank you for your review, KK. We sincerely apologize that the Solidoor 6-Panel Right-Handed Solid-Core Smooth Primed Composite Single Prehung Interior Door did not meet your expectations. In situations like this, we recommend returning the door and purchasing a new one that is not damaged. However, since you took the door as is and had someone come to fix it, we can recommend you to file a warranty claim if you are still experiencing issues after the fact. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. Masonite
            2 found this review helpful
            Door was damaged multiple places. Ridiculous....
            Door was damaged multiple places. Ridiculous.
            by
            Response from Masonite DoorsOct 3, 2018
            Thank you for your feedback, Kirk. We sincerely apologize about this experience you have had with the Solidoor 6-Panel Right-Handed Solid-Core Smooth Primed Composite Single Prehung Interior Door. We would like to see how we can properly rectify this situation so we have reached out to you via email for more information. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. - Masonite Masonite
            • Verified Purchase
            2 found this review helpful
            Exactly what I ordered. No issues....
            Exactly what I ordered. No issues.
            by
            • Verified Purchase
            Door was shipped to local Home Depot. The door arrived in fair condition. The door was not well...
            Door was shipped to local Home Depot. The door arrived in fair condition. The door was not well protected and had numerous scuff marks. Make sure you inspect the product prior to accepting.
            by
            Response from Masonite DoorsJul 11, 2018
            Thank you for your feedback, GBH. We sincerely apologize that the Solidoor 6-Panel Right-Handed Solid-Core Smooth Primed Composite Single Prehung Interior Door came in a condition less than acceptable. We have made a note of this and will forward to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us directly at 800-663-3667 from 9:00AM to 5:00PM EST. Sincerely, Masonite Masonite
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Nice quality prehung solid core door. The smooth finish matches existing customers painted wood ...
            Nice quality prehung solid core door. The smooth finish matches existing customers painted wood 6 panels. Order time was appox. 4 weeks so plan accordingly.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Fit Like it Should
            The items was constructed with care and the appearance was good.
            by
            • DIY
            • Recommended
            2 found this review helpful
            Door frame chipped
            The frame for this solid core interior door (36" x 80" x 6 9/16") had a chunk broken out of the Jamb. I asked for a new jamb but they do not stock 6 9/16" jambs. The customer service rep knocked off a few bucks so I could buy a new jamb at the lumber yard - but since this was a primed jamb - the lumber yard only had unprimed raw wood jambs - had to prime the jamb on my own plus toe it together - somewhat of a pain but once complete it looked good.
            by
            • Verified Purchase
            8 found this review helpful
            Not the best workmenship
            The solid core prhung double doors truly lacked in the quality control department. 1.) Trim nails on the dumby door post missed their mark and poked out into the door face. Door frame was not square - top frame was not mitered correctly - one side was higher than the other.
            by
            • Verified Purchase
            17 found this review helpful
            Showing 1-19 of 19 reviews

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