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Customer Reviews for LG 7.4 cu. ft. Electric Dryer with Steam in Graphite Steel, ENERGY STAR

Internet #205178541

Model #DLEX4270V

Store SKU #1001089762

  • 14 Drying Programs
  • TrueSteam generates real steam reducing wrinkles and ironing
  • SteamFresh Cycle reduces wrinkles for up to 5 garments

Customer Reviews

  • 4.4
    out of 181 reviews
  • 87% recommend this product
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Showing 1-30 of 181 reviews
Auto dry doesn't work & lint mount tears clothes
[This review was collected as part of a promotion.] I have been using this dryer for a few years now (past the warranty). The auto dry feature does not work. Not sure if it is because Hawaii has a higher level of humidity or a dry peice of clothing touches the sensor and it turns off the dryer and leaves the majority of the clothes still wet. The other major issue is the lint screen frame sticks out and catches anything with a string (draw strings, ladies spaghetti straps, etc) then it will start twisting it, catches other clothes and destroys that peice of clothing and other that gets caught in the twisting. It also rolls up clothes in the twisted heap and those clothes are not fully dried. So not only do you get torn clothes but also wet clothes. The force is so great that it actually broke the lint frame twice. I have to order another part and that is taking 3 weeks to come in so my dryer is out of commission for 3 weeks. TERRIBLE DESIGN flaw! The worse part is this week keep happening over and over again.
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Response from LGE Social MediaJan 12, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
    Looks great but flawed design
    I purchased the DLEX4270V dryer in 10/2016 & all was well until the past 6 months when I started noticing that my laundry was getting caught on right side of the lint screen. It doesn’t matter what type of material or the size of the load, if I do not babysit the loads, then it will get caught & become a tightly twisted mess!! I just purchased brand new bedding when this happened & caused 2 little holes where the corners of the lint filter were. No matter how much I try to push the lint screen down into the opening, it will not go down enough to prevent the laundry to get caught. I keep the lint trap clean & there is nothing that would cause it to raise up. My thoughts is that the lint screen is warped. I will go ahead & order a new lint screen & will keep my fingers crossed that I will not have this issue again. I have also questioned the drying sensors as I will change out my laundry quickly after it is done & then put in another load. I will use the cotton/normal setting (usually 50 mins on medium heat) & within 5 mins later, the dryer will do its finished chime & turn off. Then I have to reset the control again or just used the timed drying option. It had been about 2 months since I have tried to used the Static Free setting. I filled the water reservoir & it would Immediately drain & the warning tone would alert me to add water. I did this 2 more times with the one load of laundry. And the last issue...is that I cannot use the Tag On with my 8+ iPhone. I have tried several times but cannot get this dryer (along with my LG WM4270H*A that matches the dryer) to be accepted with my phone. These they only issues I have after owning this set for the past 3 years. I have not called for service as my one year warranty has expired & naturally the issues occurred afterwards.
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      • Recommended
      Finally
      [This review was collected as part of a promotion.] The only thing that is negative I have to say about my stove, is there are solder marks(3 small ones) on the stove and side. I don't have time to mess around with sending it back and waiting for a new one. On the good side, I enjoy cooking on it, and it goes very well with the kitchen. I plan on only owning LG products, in particular, black stainless. I also, like the fact that there are no knobs and five burners makes cooking fast and easy.
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        • Recommended
        NOT IMPRESSED
        We bought the matching washer and dryer set. Both clean and dry ok. I like the multiple settings on the washer... BUT, the washer door has leaked water and the dryer door has leaked lint from day 1! The gasket inside the washer has stained with mildew (and, yes, I keep the door open except when in use) and the corner of the dryer lint filter was ruined by a bra strap getting caught and twisted around it! We like our LG fridge, dishwasher and stove, but not the washer and dryer!
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          Why so leaky?
          It works ok and cleans clothes well, but it recently started leaking every 3rd or 4th load and we cannot figure out the cause. Very frustrating in a laundry room with no floor drain.
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          Response from LG Digital Care TeamFeb 7, 2024
          Hey Tommy, let's find a solution here and get you back to drying your clothes without links. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We are here to support you. ~TammyJo
            Love it!
            We absolutely love our dryer. Drying selections are perfect for the different types of laundry we have.
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              Quality not it used to be
              Their washers and dryer brake down once the warranty is over. They don’t last long. Cheaply made. I would never buy this brand again. Go with American brands.
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              Response from social/LGMay 17, 2023
              We appreciate your honest feedback. However, We would like the opportunity to make you a satisfied consumer with your LG Washer and Dryer. We realize that what you need is a working appliance now. We appreciate your patience, and we know it may be wearing thin. Let's work together to get the resolution that you deserve. Please send us a message via our social media platform Facebook or Twitter using the handle @LGUSSupport, We will need for you to provide via a private message the serial number of your unit along with a good contact phone number so that we can look further into resolving this issue efficiently. Thank you for your cooperation, as we will be waiting to assist you. ~Tanisha
                Wouldn't buy again
                [This review was collected as part of a promotion.] This drier often doesn't dry clothes all the way. And when you set it to dry again it turns off early thinking they are dry. The steam function never gets used because it just makes Items wet in spots and the drier shuts off before it's dry. I woukd not buy this again.
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                Response from Social MediaSep 22, 2022
                We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
                  Very quiet Machine.
                  We got this washer machine a month ago, to replace my 17 year old washer machine. It is very quiet, the drum is huge and I can fit a lot of clothes at once. It uses little soap and it also saves water. I don’t know what all the cycles work and maybe there are too many cycles.
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                    • Recommended
                    Efficient and simple to use
                    [This review was collected as part of a promotion.] I bought this dryer for the reputation of LG an the styling. I have not been disappointed.
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                      Amazing
                      [This review was collected as part of a promotion.] Works like it has s brain. Never leaves wet clothes or any mildew smell.
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                        • Recommended
                        Had problems right from the start. Takes forever to dry clothes
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                        Response from LGE Social MediaJun 14, 2021
                        We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
                          Five years old and works like new!
                          [This review was collected as part of a promotion.] Bought this drier almost five years ago and it still works as new! Just had it serviced and the parts had very little wear! After all the loads of laundry, this drier is holding up very well!
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                            • Recommended
                            Horrible!
                            [This review was collected as part of a promotion.] The filter breaks every 5-6 months and needs replaced. Now on back order over 2 Months with no dryer! Terrible
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                            Response from LGE Social MediaFeb 3, 2021
                            We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
                              The best washer we have ever owned
                              [This review was collected as part of a promotion.] We looked at other brands but there were always issues and we are family of four with lots of laundry. We haven’t typically chosen LG for appliances but nothing matched these features at this price. After 4 years, the machine is perfect, no issues. Cleans everything to put in it from small loads to comforters. Once setup, it’s set it and forget it. With the pedestal, we never bend to load or unload. Energy consumption is very low. Highly recommended!
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                                • Recommended
                                Everything checked out good. I had the dryer now for three years so far. I dont like the fact tha...
                                Everything checked out good. I had the dryer now for three years so far. I dont like the fact that if --you have exhaust pipe that goes up through the Attic, it will shut the machine off. You have to add a dryer booster fan to pull vacuum on the dryer exhaust pipe. If it senses extra back-pressure it'll shut the machine off. Thus it now is a loss!!! on any advantage to saving on energy. You will have to have an electrician install a boost fan in the attic pipe for the dryer vent going to the roof of the house.
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                                  • Recommended
                                  I have had nothing but trouble with this LG...
                                  I have had nothing but trouble with this LG dryer. The FlowSense duct clogging indicator feature is fundamentally flawed and has resulted in a dozen calls to LG and Home Depot with no resolution. Please google “FlowSense D80 error” before purchasing this dryer.
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                                  Response from LGAnswersDec 17, 2019
                                  That's not good! We're sorry to see that you've run into these issues with your dryer. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG
                                  • Verified Purchase
                                  5 Star Review
                                  Rating provided by a verified purchaser
                                  by
                                  • Verified Purchase
                                  The dryer’s steam and refresh functions are fabulous. Clothes...
                                  The dryer’s steam and refresh functions are fabulous. Clothes are also relatively wrinkle-free when left in dryer after cycle is completed. The best washer/dryer combo I’ve ever owned. Highly recommend!!!
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                                  • Verified Purchase
                                  I love this washer and dryer! The black stainless steel...
                                  I love this washer and dryer! The black stainless steel is really beautiful. Both the washer and dryer work really well. This dryer dries clothes to perfection.
                                  by
                                  • Verified Purchase
                                  Works great. ...
                                  Works great.
                                  by
                                  • Verified Purchase
                                  Both washer and dryer work beautifully. Very efficient. ...
                                  Both washer and dryer work beautifully. Very efficient. Very fast.
                                  by
                                  • Verified Purchase
                                  I had LG washer/dryer pair for 17 years without any...
                                  I had LG washer/dryer pair for 17 years without any problems. We moved and I had to get the same brand/same capacity machines. I'm happy with the performance so far, it's been a month, but hopefully they will last.
                                  by
                                  • Verified Purchase
                                  5 Star Review
                                  Rating provided by a verified purchaser
                                  by
                                  • Verified Purchase
                                  Super quiet and works great. Only complaint I have is...
                                  Super quiet and works great. Only complaint I have is the side vent setup for my house required taking it apart to remove the original duct work. I order up the conversion kit and got it done but I don’t think most people would like to do this major of a job to setup a side vent.
                                  by
                                  • Verified Purchase
                                  Amazing machines! They are beautifully designed, quite and love all...
                                  Amazing machines! They are beautifully designed, quite and love all the options. And the capacity is huge!
                                  by
                                  • Verified Purchase
                                  First impressions are good....
                                  First impressions are good.
                                  by
                                  • Verified Purchase
                                  I absolutely LOVE this dryer! It is very efficient and dries our laundry so fast! We've had this ...
                                  I absolutely LOVE this dryer! It is very efficient and dries our laundry so fast! We've had this dryer for a week and we're definitely planning on buying the washer that goes with it! It has cut our laundry time literally in half and it's so quiet! I highly recommend this!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I am using LG Washer and Dryer for years in...
                                  I am using LG Washer and Dryer for years in different houses. I like dryer performance it is very efficient, energy saving and nice looking dryer
                                  by
                                  • Verified Purchase
                                  Washer and dryer are great Installation was very poor....
                                  Washer and dryer are great Installation was very poor. Not happy.
                                  by
                                  • Verified Purchase
                                  Showing 1-30 of 181 reviews