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Customer Reviews for Kingston Brass Victorian 8 in. Widespread 2-Handle Mid-Arc Bathroom Faucet in Satin Nickel and Polished Brass

Internet #204307365

Model #HKB979AL

Customer Reviews

  • 3.9
    out of 37 reviews
  • 63% recommend this product
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Showing 1-30 of 37 reviews
I was in search of a product to go along with the new sink I bought. This product looks as elega...
I was in search of a product to go along with the new sink I bought. This product looks as elegant "in person" as it does in the picture. It really makes the sink "pop". I would definitely recommend this product.
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  • Verified Purchase
  • Recommended
Fit and finish of these classy-looking faucets is very good, but the installation instructions co...
Fit and finish of these classy-looking faucets is very good, but the installation instructions could have been much better (I'm still looking for the red and blue rings indicating which is hot and cold--- not there, so pay attention to the stylistic lettering on the top cap of the faucet). Also, I highly recommend using teflon tape on ALL connections (tee fitting as well), as you WILL have leaks if you only tape the main supply connections as the instructions call for. The rubber washers in the female connectors don't seem to do the job.... I would have given five stars if not for the poor instructions....
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1 found this review helpful
The product is well constructed and looks very good. The installation instructions were well pre...
The product is well constructed and looks very good. The installation instructions were well prepared. There was one significant issue with installation. The T-connector directing water to the spout did not have any washer below the rubber gasket connecting it to the spout. I installed everything on my cabinet before installing the cabinet due to the small space available. As soon as I turned on the water it leaked profusely and I had to crawl in and remove it. The gasket was rolled up into the spout so I removed it an reinstalled it. As soon as I turned on the water it leaked again. Again the gasket was rolled up into the spout. After studying the problem I saw that there should have been a plastic or Teflon washer below the gasket to prevent friction. Having no washer I put olive oil on the gasket and reinstalled the T-connector. This time it worked perfectly.
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  • Recommended
1 found this review helpful
5 Star Review
Rating provided by a verified purchaser
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  • Verified Purchase
the worst cheapest faucet do not buy
the worst cheapest faucet do not buy
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    Love the look and finish of the faucet....
    Love the look and finish of the faucet.
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    • Verified Purchase
    My plumber thought this faucet set was more expensive than...
    My plumber thought this faucet set was more expensive than it was.
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    • Verified Purchase
    Smaller than standard fixtures that are louder than normal. ...
    Smaller than standard fixtures that are louder than normal. Assume it's related to the faucet diffuser.Noticeably cheaper that standard fixtures...
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    • Verified Purchase
    The Kingston Brass Victorian faucet item I purchased at Home...
    The Kingston Brass Victorian faucet item I purchased at Home Depot was more attractive than the picture. It appears sturdy, was installed by my plumber, easy to assemble. Thought it was a good price for the quality.
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    • Verified Purchase
    POOR QUALITY
    POOR QUALITY
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    • Verified Purchase
    The water pressure from this faucet is so low, that if it wasn't already installed I would have r...
    The water pressure from this faucet is so low, that if it wasn't already installed I would have returned it.
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    5 Star Review
    Rating provided by a verified purchaser
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    • Verified Purchase
    Attractive and fis our decor. Water flow is average but acceptable.
    Attractive and fis our decor. Water flow is average but acceptable.
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    • Recommended
    Easy install, spare parts in the box, good quality, no...
    Easy install, spare parts in the box, good quality, no plastic
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    • Verified Purchase
    I had a hoity toity brand that looked almost exactly...
    I had a hoity toity brand that looked almost exactly like these. Since I had 2 sinks in my master bath, my inability to get a necessary part for one of the existing expensive brand meant I had to buy 2. Getting these saved me hundreds of $$$. Thank God I tried the Home Depot web site.
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    • Verified Purchase
    Ordered three...one was a re-pack and missing a part. Called...
    Ordered three...one was a re-pack and missing a part. Called the company and the part was mailed out with no questions. Have installed two and no problems, other then having to work under a sink! Product is exactly what I ordered and looks good and easy working. Would buy products from this manufacturer in the future.
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    • Verified Purchase
    They look great and work well....
    They look great and work well.
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    • Verified Purchase
    Very easy to install and love the faucets!!...
    Very easy to install and love the faucets!!
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    • Verified Purchase
    They look nice and work...
    They look nice and work
    by
    • Verified Purchase
    High quality replacement to match other sink faucet ...
    High quality replacement to match other sink faucet
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    • Verified Purchase
    The faucet looks beautiful but the handles come loose with normal use.
    The faucet looks beautiful but the handles come loose with normal use.
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    • Verified Purchase
    • Recommended
    Perfect ...
    Perfect
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    • Verified Purchase
    1 found this review helpful
    It came in good time, and all the parts needed...
    It came in good time, and all the parts needed were the
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    • Verified Purchase
    The look is beautiful. Plumber said it had lots...
    The look is beautiful. Plumber said it had lots of parts and was a little more difficult to install than average. I love both chrome/brass look as they were installed in an older bathroom with major brass accents so it adds a more updated feel.
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    • Verified Purchase
    The rod that pulls up to seal the basin was...
    The rod that pulls up to seal the basin was loose and does not completely seal the basin: water slowly goes down the drain.
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    4 Star Review
    Rating provided by a verified purchaser
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    • Verified Purchase
    The product itself is well made although the faucet handles to not operate smoothly. My chief com...
    The product itself is well made although the faucet handles to not operate smoothly. My chief complaint is with the company. Installation instructions were OK at best. Extra parts were included without explanation and the customer support is non existent. Their hours are west coast time and three phone calls always resulted in the same recorded response, "there is no one here to take your call"'
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    • Verified Purchase
    This faucet looks really nice with the brass accents on...
    This faucet looks really nice with the brass accents on the brushed nickle.
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    • Verified Purchase
    Quality is not as good as all my other faucets. It's best feature is that it is very pretty in t...
    Quality is not as good as all my other faucets. It's best feature is that it is very pretty in the bathroom. Works beautifully with everything. I like it for that reason, but would have bought another brand if I could have found the same look.
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    • Verified Purchase
    • Recommended
    Instructions were simple and the installation was extremely easy. ...
    Instructions were simple and the installation was extremely easy.
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    Showing 1-30 of 37 reviews