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Customer Reviews for KOHLER Devonshire Elongated Toilet Bowl Only in Mexican Sand

Internet #205824231

Model #K-4397-33

  • Toilet bowl only - Toilet tank sold separately
  • Combines with the K-4438 tank to create K-3837 Devonshire toilet
  • Toilet seat not included

Customer Reviews

  • 4
    out of 37 reviews
  • 67% recommend this product
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Showing 1-30 of 37 reviews
Great Toilet
I did a bathroom update and decided to update the toilet the 30 year old Kohler toilet as well. Nothing wrong with the old one, replaced everything else to Devonshire and decided to complete it. It's a half inch higher than the old one and elongated versus the old round one. It has a much bigger footprint than the one before - takes up more room in an already small room. I love the style of it, matches the tub, fixtures, etc. The flushing is great and loving the water flushing 360 degrees to assist in cleaning the whole bowl.
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  • Verified Purchase
  • Recommended
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  • Verified Purchase
Perfect fit. I am impressed with the much improved flushing....
Perfect fit. I am impressed with the much improved flushing.
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  • Verified Purchase
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  • Verified Purchase
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      New design; sleek and higher. Most of all if fits...
      New design; sleek and higher. Most of all if fits the tank from 18 years ago.
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      • Verified Purchase
      1 found this review helpful
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      • Verified Purchase
      very noisy , new style seats are awful, not stationary
      I purchased three new toilet bowls, tanks, seats. Kohler is no longer king in my opinion . The new style seats pinch and are not solid
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        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        It was the wrong style. I will return it....
        It was the wrong style. I will return it.
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        Response from Kohler Product ExpertDec 10, 2020
        Hi HomeDepotCustomer, this is Sarah with Kohler Co. I'm sorry to hear the wrong style was ordered. For assistance with your toilet bowl selection, please email our team at KohlerCustServ@kohler.com. We're here to help! -Sarah S. Kohler Customer Service
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        Be certain you know what “comfort height” is. I was...
        Be certain you know what “comfort height” is. I was not aware of this specification and ended up with a seat 2” inches higher than expected. HD needs to do a better job of setting expectations!
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        Response from Kohler Product ExpertJun 26, 2020
        Hi Slipjoint, this is Sarah with Kohler Co. I'm sorry to hear you aren't happy with the Comfort Height of your Devonshire toilet bowl. Kohler's Comfort Height, by definition found on us.kohler.com, states: "The height of a toilet bowl (with seat) that stands at the same height as a standard chair measuring between 17” and 19” for maximum comfort and ease when sitting down or standing up." All of our Comfort Height toilets measure 16-1/2" from the floor to the rim of the bowl (before seat). All Kohler standard height toilets will measure under 16" (without the seat). Please email us directly at KohlerCustServ@kohler.com for assistance finding a toilet that meets your needs. We are here to help! -Sarah S. Kohler Customer Service
        • Verified Purchase
        It matches one I bought 14 years ago and I...
        It matches one I bought 14 years ago and I love the chair height.
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        • Verified Purchase
        1 found this review helpful
        The new design of the toilet bowl has a higher...
        The new design of the toilet bowl has a higher flow rate that flushes just like a toto toilet does. The base is also deeper in length which stabilize the footing and the seating height is almost 2 inches taller. A far better design than the original.
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        • Verified Purchase
        Happy to find this design as it matches my pedestal...
        Happy to find this design as it matches my pedestal sink. Base was the same as my old toilet but holes on top did not match my old tank Had to replace both tank and base 4 stars as plumber came out and couldn't install with old tank
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        • Verified Purchase
        1 found this review helpful
        The toilet is a good height and has artistic lines. Very glad we replaced our old ones.
        The toilet is a good height and has artistic lines. Very glad we replaced our old ones.
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        • Verified Purchase
        • Recommended
        5 Star Review
        Rating provided by a verified purchaser
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        • Verified Purchase
        5 Star Review
        Rating provided by a verified purchaser
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        • Verified Purchase
        The height on this toilet is very comfortable to sit...
        The height on this toilet is very comfortable to sit on. Especially since our knees are bad we don’t have to hold on to something when standing up.
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        • Verified Purchase
        1 Star Review
        Rating provided by a verified purchaser
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        Response from Kohler Product ExpertFeb 7, 2019
        Hello, this is KOHLER Customer Service. We’re sorry to see you have rated this product negatively. We would like to gather more information about your experience so we may assist you with your product. Please contact us at KohlerCustServ@kohler.com. Thank you!
        • Verified Purchase
        Really like the look. Had an issue with the first...
        Really like the look. Had an issue with the first one came with a broken bowl, so had to have plumber come back 3 weeks later to install second. That addded to cost.
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        • Verified Purchase
        Easy install. Comfy!!...
        Easy install. Comfy!!
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        • Verified Purchase
        Very pleased. ...
        Very pleased.
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        • Verified Purchase
        Like the height...
        Like the height
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        • Verified Purchase
        The comfort height is perfect and just what I was...
        The comfort height is perfect and just what I was looking for!!!
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        • Verified Purchase
        For the large price due to color, we were disappointed in the quality of a Kohler product. The ta...
        For the large price due to color, we were disappointed in the quality of a Kohler product. The tank has a large crack in it that looks like they glazed over it, hopfully it won't leak. (bought separate) The bowl itself has large portions that have no glaze at all, nothing that will be too obvious from the front, but still, when you are purchasing a product, you want it a grade A, not subpar.
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        Response from Kohler Product ExpertMay 22, 2018
        Oregon2018, my name is Jessica with Kohler Customer Service. I am sorry to hear you are not satisfied with your Kohler Devonshire toilet. We put a lot of thoughts into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would like to hear more about your experience with this toilet in hopes that we can find a solution! Please contact our Customer Service team at KohlerCustServ@kohler.com. We hope to hear from you soon! - Jessica P. KOHLER Customer Service.
        • Verified Purchase
        1 found this review helpful
        Ordered two toilets online, both were damaged. Cancelled current order...
        Ordered two toilets online, both were damaged. Cancelled current order for matching tub .sink faucets and hardware.Chose American Standard with no problems
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        Response from Kohler Product ExpertMay 22, 2018
        Gary, my name is Jessica with Kohler Customer Service. I am very sorry to hear that your Devonshire bowls arrived damaged. We take pride in our designs and are disappointed that your experience has been less than exceptional. Please contact our Customer Service team at KohlerCustServ@kohler.com if you need assistance of any kind; we're glad to help! - Jessica P. KOHLER Customer Service.
        • Verified Purchase
        1 found this review helpful
        i’ve had 2 delivered damaged. maybe the 3rd will get...
        i’ve had 2 delivered damaged. maybe the 3rd will get here not damaged.
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        Response from Kohler Product ExpertApr 4, 2018
        Al, my name is Jessica with Kohler Customer Service. I am very sorry to hear that your Devonshire toilets arrived damaged. Please contact our Customer Service team at KohlerCustServ@kohler.com if you need assistance of any kind; we're glad to help! - Jessica P. KOHLER Customer Service.
        • Verified Purchase
        Beautiful toilet. Very quiet...
        Beautiful toilet. Very quiet
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        • Verified Purchase
        Showing 1-30 of 37 reviews