Customer Reviews for KOHLER Alteo 8 in. Widespread 2-Handle Mid Arc Water-Saving Bathroom Faucet in Oil-Rubbed Bronze
- 3-hole installation
- Metal pop-up drain and tailpiece included
- Premium material and ceramic disc valves exceed industry standard
Customer Reviews
Sep 7, 2022
Modern, Simple, Elegant
I purchased this faucet for our master bathroom about a month ago. I absolutely love the design. It is simple, yet modern and elegant. In addition to the great looks, it functions well and the WaterSense certification makes it very friendly for drought-prone Southern California.
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Customer review from kohler.comOct 21, 2021
Leaking Problems
I bought my house 2 years ago. My 5 bathrooms have the same faucets and all of them are Ieaking. This is very frustrating, My builder says that I have to apply the warranty. So please let me know how to proceed.
Thanks
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Response from CSOct 22, 2021
Hi Nora, this is Sarah with Kohler Co. I am very sorry to hear that your Alteo bathroom sink faucets are leaking. We are happy to assist with your Lifetime Limited warranty which is given to the original owner to prevent leaking. Please call us at 1-800-4KOHLER (M-F; 8am-5pm CST). Sincerely, Sarah S. Kohler Customer Service
Customer review from kohler.comMay 30, 2021
Unavailable part?
There is a fixture (plastic that fits inside the handle and it failed. I am looking at the product decomposition and cannot figure it out. It is a sub-component of the handle base (fits inside it) but does not show on the explosion diagram. I ordered part GP1074321 but that is not it. Trying to find the part in the pictures below has been difficult. I would even purchase a new handle if that is what is required. THis has been quite frustrating.
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Response from Customer Service Jun 1, 2021
Hi Rowen, my name is Meli with Kohler Co. We are sorry the handle on your Alteo faucet is broken; this is not something you should expect to happen with normal usage. The part in the photograph appears to be the stem adapter. Please reach out to us (Monday-Friday 8AM-5PM CST) at 800-456-4537 so we may assist you with ordering. We look forward to hearing from you and helping you resolve your concerns. Sincerely, Meli V., Kohler Customer Service
Customer review from kohler.comFeb 25, 2020
Beautiful, smooth, and really makes a subtle statement!! Also purchased the matching toilet paper...
Beautiful, smooth, and really makes a subtle statement!! Also purchased the matching toilet paper holder!!
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May 7, 2019
Installtion was simple.... I was disappointed that the center arc is not solid piece... gives the...
Installtion was simple.... I was disappointed that the center arc is not solid piece... gives the faucet a cheap look.... decent water pressure even though its a water saver......overall satisfied with product
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Mar 8, 2023
Good quality product that looks contemporary and more expensive than...
Good quality product that looks contemporary and more expensive than it actually was. Buy it!
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Oct 26, 2022
Due to finish it spots easily and the cold water...
Due to finish it spots easily and the cold water side finish piece under the handle keeps spinning loose and needs to be retightened - not something that should happen.
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Oct 20, 2022
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Mar 16, 2022
Nice look.
This is exactly what I wanted. Nice look. Very sleek.
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Customer review from kohler.comMar 15, 2022
Kohler
Great faucet, love it
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Mar 2, 2022
Ok Product
The faucet works fine but the finish is not good at all and the drain was chrome instead of the brushed nickel faucet. I had to pay extra to the plumber to install brushed nickel drain openings.
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Response from 3CMar 2, 2022
Hello , my name is Keisha with Kohler Co. As the manufacturer, we are very interested in providing consumers with a quality product that delivers the expected performance. Anytime we hear of problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. Please contact our customer service team KohlerCustServ@Kohler.com. so we may gather more information and find a resolution for you. We look forward to hearing from you soon! -Keisha L., Kohler Customer Service
Customer review from kohler.comDec 20, 2021
Installation
when cleaning leaking around the faucets No gaskets, do you recomend caulk around the fixtures?
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Customer review from kohler.comOct 16, 2021
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Sep 2, 2021
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Jul 8, 2021
The faucet is modern and has a classic style and...
The faucet is modern and has a classic style and it Includes a sink stopper. I love it!
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Jul 1, 2021
Beautiful and functional
We installed this faucet in 2 bathrooms about 2 years ago. They look and work great. I plan on using this faucet again when we build our new house.
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Customer review from kohler.comJun 25, 2021
Like other peoples complaint: Hot and cold when turned, resistive...
Like other peoples complaint: Hot and cold when turned, resistive and unacceptable unpleasant noise. Some design problem with ceramic cartridge??? Vacuum clean debris during manufacturing process???
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Response from Kohler Product ExpertJun 29, 2021
Hi Max, this is Sarah with Kohler Co. I'm sorry to hear your Alteo widespread faucet does not operate the hot and cold handles smoothly. We'd like to connect with you directly to assist with your warranty and provide replacement valve cartridges. Please email us at KohlerCustServ@kohler.com. Sincerely, Sarah S. Kohler Customer Service
May 17, 2021
Valve failed in 2 years of very light use
Purchased the entire Alteo set to modernize a downstairs bathroom. The set had more parts than competitors, adding to installation cost. Sink fixture cold side has failed after 2 years... not easy to troubleshoot either. What a hassle.
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Response from CSMay 18, 2021
Hi Andy_15, my name is Jenni with Kohler Co. I am truly sorry to hear of the experience you have had with your Kohler Alteo faucet. We appreciate you taking the time to provide this feedback. As a manufacture we are very interested in supplying our customers with quality product that delivers their expectation. We are sorry to hear this has not been your experience. We look forward to connecting with you and providing a solution. Please contact us at KohlerCustServ@kohler.com. We look forward to assisting you soon. Sincerely, Jenni A., Kohler Customer Care
Customer review from kohler.comMay 3, 2021
The finish is excellent. I like the simple design, it makes it easier to clean. What I like the m...
The finish is excellent. I like the simple design, it makes it easier to clean. What I like the most is the installation. The hardware that Kohler has designed makes it much easier to install in cramped spaces. I didn't need a special tool to tighten the handles, just a screw driver, no more trying to maneuver a wrench to tighten fittings. I am happy with this fixture.
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Oct 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Sep 1, 2020
Beautiful faucet. Very well made. Much less expensive...
Beautiful faucet. Very well made. Much less expensive than buying directly from Kohler.
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Apr 1, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Mar 31, 2020
Attractive and well-constructed faucet. Installation was straightforward. Very pleased...
Attractive and well-constructed faucet. Installation was straightforward. Very pleased with the purchase.
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Mar 26, 2019
Looks nicer than in what is shown on the site. Installation was very simple and easy.
Looks nicer than in what is shown on the site. Installation was very simple and easy.
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Sep 11, 2018
Nice clean looking faucet. Instructions for install were very helpful.
Nice clean looking faucet. Instructions for install were very helpful.
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Jan 26, 2018
I just moved into my new home and the builder used these faucets in my bathrooms. They are reall...
I just moved into my new home and the builder used these faucets in my bathrooms. They are really nice looking and appear to function well except you can't remove the aerator without a special tool! One of mine appears to have something blocking or plugging part of the aerator and I was going to remove it to rinse it out but I find that it isn't possible without this aerator tool. What a pain! A person shouldn't have to call a plumber to clean a faucet aerator.
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Response from Kohler Product ExpertJan 30, 2018
Hi Don, my name is Sarah with Kohler Co. I'm sorry to hear your aerator needs to be cleaned and you do not have the tool. The aerator tool is included with the faucet. You can order a replacement here: https://goo.gl/ZHU3wG. If you have any questions or need further assistance, please contact us directly at KohlerCustServ@kohler.com. Sincerely, Sarah B. KOHLER Customer Service
Jan 16, 2018
ordered multiple faucets and all came with blemishes. Factory...
ordered multiple faucets and all came with blemishes. Factory seals were broken on them.
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Dec 12, 2017
Love the design of the faucet. It's a perfect size...
Love the design of the faucet. It's a perfect size for our vanity/sink bowl. No issues with the water flow or any leaks.
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Sep 26, 2017
Very stylish, Easy to install, Koehler quality. On top...
Very stylish, Easy to install, Koehler quality. On top of that was Home Depot's great price, fSt free shipping easy returns if things hadn't worked out. what's not to like?
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May 16, 2017
Very happy with the quality of this faucet. Very substantial, not lightweight. Modern and functi...
Very happy with the quality of this faucet. Very substantial, not lightweight. Modern and functional. Looks fantastic with new vanity in guest bathroom. Also purchased Alteo towel rings and toilet paper holder to complete the look Had installed professionally but no problems.
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Price:
$325.20
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