Due to design of this drain it's almost impossible to install the drain. When you push assembly in - the rubber gasket pops up and out from 2 inch pipe. It's too tight and no way
you can prevent it. If the metal lip instead of the under will be at the top of the gasket it will help to push gasket down on the pipe to seal connection. See the pic.
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1 found this review helpful
Mar 1, 2016
Excellent quality
Koehler makes a quality product. The fit and finish are just what I expected.
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DIY
Verified Purchase
Recommended
Feb 22, 2016
Stylish Drain
A very expensive drain but the quality is visible for the money. Fits perfect with other Kohler products.
by
DIY
Verified Purchase
Recommended
1 found this review helpful
Nov 19, 2015
but the DRAIN,, but avoid the KOEHLER SHOWER PAN
The Drain was easy to install , instructions were OK just needed one or two things I called to confirm.
very heavy and solid construction. BUT this was installed in a Kohler Shower Pan,, DO NOT BUY the shower pan,, the instructions are very bad and missleading. the quality is poor, I.E. the front apron is supposed to be flat, instead it has a "bulge" about 3/8 of a inch at center, SO if you install on level backer board the pan will NOT sit flat but rocks,, had to send it back 7 day delay, and the next one had a "bulge" but they said it was in "SPEC". Had to cut a grove in the back board to make it fit level.
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Verified Purchase
Recommended
Apr 10, 2024
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Verified Purchase
Oct 16, 2023
The drain materials were very high quality and fit the Kohler shower pan perfectly. Cost is higher than competition, but I much prefer the brass and stainless steel materials for long, trouble free life.
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Verified Purchase
Oct 11, 2023
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Verified Purchase
Aug 10, 2023
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Verified Purchase
Aug 5, 2023
Install
Easy to install once you know the location and tie in points shipment came quick we had it in and ready for service inside of an hour. Installed it on a 9194 cast iron shower base.
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Verified Purchase
Recommended
Customer review from kohler.com
Aug 2, 2023
by
Verified Purchase
Jul 12, 2023
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Verified Purchase
Jun 2, 2023
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Verified Purchase
May 25, 2023
This drain is a shame
This drain is impossible to install, and if you are lucky and install it then when the time comes to replace the old gasket you will get stacked. Why didn’t they make it with compression nut, what a shame
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Response from Kohler Product ExpertMay 25, 2023
Alex Tep, my name is Jessica with Kohler Customer Service. I am sorry to hear of the installation issues you are experiencing with the shower drain. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to hear more about your experience with this product. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
Verified Purchase
May 25, 2023
by
Verified Purchase
Apr 12, 2023
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Verified Purchase
Mar 30, 2023
Drain
Great quality drain material
by
Verified Purchase
Mar 29, 2023
Perfect replacement part...
Perfect replacement part
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Verified Purchase
Mar 22, 2023
shower drain
works well and easy to install
by
Verified Purchase
Jan 11, 2023
Great item. Nicely fit with Kohler shower pan....
Great item. Nicely fit with Kohler shower pan.
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Verified Purchase
Nov 29, 2022
Fitting was incorrect for our shower. Returned it and got...
Fitting was incorrect for our shower. Returned it and got another.
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Verified Purchase
Sep 2, 2022
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Verified Purchase
Aug 24, 2022
Very nice drain, except installation was not good at all....
Very nice drain, except installation was not good at all. Koehler uses an O-ring to secure water tight seal around drain and then gobs of sealant. Im used to the o-ring and then spanner nut to secure seal. The drain is very functional but what happens when that o-ring deteriates over time? Trying to fit oring over pipe was daunting, had to bevel edge of oring to get it in the hole....lol! I ould give it 5 stars for looks and functionality but Im giving it 3 stars due to poor design!!
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Verified Purchase
1 found this review helpful
Jun 11, 2022
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Verified Purchase
Apr 20, 2022
Have not finished the tile surround yet so even though...
Have not finished the tile surround yet so even though it is installed haven’t used it yet. The drain arrived in a timely manner, in good condition and installed perfectly.
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Verified Purchase
Mar 9, 2022
Drain
Fit well. Easy Install.
by
Verified Purchase
Mar 8, 2022
Very well made. This is the third one I’ve installed...
Very well made. This is the third one I’ve installed in different bathrooms.
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Verified Purchase
Mar 1, 2022
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Verified Purchase
Mar 1, 2022
Item was missing parts and could not be installed. For...
Item was missing parts and could not be installed. For the brand and price I expected more quality. Returned it and bout a better one for $15, not $75.
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Response from Kohler Product ExpertMar 2, 2022
Hello Andrew, my name is Meli with Kohler Co. I am sorry to read your shower drain was missing parts. I regret not having the opportunity to work together to resolve any issues. If we may be of further assistance, please email our customer care team at KohlerCustServ@Kohler.com. We are here to help. Sincerely, Meli A., Kohler Customer Service