Customer Reviews for KOHLER Archer 42 in. x 42 in. Single Threshold Shower Receptor in Innocent Blush-DISCONTINUED
Customer Reviews
Nov 4, 2021
Buyer Beware!!!!!!
I just moved into a new condo which chose this shower floor. The floor is very slippery and the drain cover is a terrible design. The cover does not stay in place and several of the residents with this drain cover have actually fallen due to this poor design. The cover will pop up if stepped on while in the shower. Not sure who would put such a cover in the middle of the shower where you would stand. Be smart choose a different shower that is much safer
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Response from 3CFeb 13, 2023
Hi KAC, this is Lisa with Kohler Co. I am concerned to hear of your experience with your shower base and drain cover. At this time we do not offer any additional accessories to use on the floor, to prevent potential slipping from occurring. I am glad to pass along your valued feedback, however to our engineering teams. Your feedback matters to us! Regarding the drain cover, if it is not staying secure the part is replaceable, with the following item number - https://bit.ly/3XmzD8h. Thank you for choosing Kohler. Sincerely, Lisa A., Kohler Customer Service.
Customer review from kohler.comApr 1, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jun 24, 2020
Update to prior review
I was surprised by the excellent costumer service from Kohler. I didn't realize that theirs products carry lifetime warranty. Costumer service worked with me to activate the warranty and the drain cover got replaced. I see that the design was improved and fits perfectly.
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Customer review from kohler.com
