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Customer Reviews for KOHLER Archer Comfort Height 2-Piece 1.28 GPF Elongated Toilet with AquaPiston Flushing in Innocent Blush

Internet #203075174

Model #K-3551-55

  • Comfort Height offers chair-height seating (about 2 in. taller)
  • Quiet-Close toilet seat included
  • KOHLER AquaPiston releases water from 360 degrees around

Customer Reviews

  • 4.2
    out of 60 reviews
  • 75% recommend this product
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Showing 1-30 of 60 reviews
Wish there were inside pictures
The color is on point. If I knew the bottom of the bowl had curves and ledges I would not have bought it. The bowl has to be throughly cleaned after each use. The water is only at the very bottom.
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Response from 3CJun 15, 2022
Hello , this is Keisha with Kohler Co. I am sorry for the issues you encountered with your Archer toilet. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. If we may improve your experience in any way, please contact our Customer Service team at KohlerCustServ@Kohler.com. We look forward to hearing from you! – Keisha L., Kohler Customer Service
  • Verified Purchase
Look nice ...
Look nice
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  • Verified Purchase
1 found this review helpful
I like the toilet, but it should not be advertised with a toilet seat, unless one comes with it. ...
I like the toilet, but it should not be advertised with a toilet seat, unless one comes with it. I had to buy a temporary seat until I can order the matching color seat.
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  • Verified Purchase
  • Recommended
5 found this review helpful
Kohler
Purchase the Archer elongated comfort height toilet about 6 weeks ago. It perfectly matches my other kohler bathroom fixtures after almost 30 years! I was shocked I could still purchase this toilet in "ice grey". It's a great product & flushes effortlessly, also love the quite close toilet seat lid. I really like the elegant design.
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  • Verified Purchase
  • Recommended
Best Toilet
I have owned Kohler toilets since 1988. This the beat todate
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  • Verified Purchase
  • Recommended
Very Happy with Purchase
This toilet was purchased over a month ago. I searched locally but the ice gray color was hard to find. Was reluctant initially to purchase online but took the chance. Item arrived very quickly and was packed very well. No problems! Had someone install this for me and I must say, I am exceptionally pleased with this purchase. Love the comfort height and how well the toilet system works so far. I replaced a 30 year old Kohler toilet. The comfort height is a must (in my opinion). Love it!
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  • Verified Purchase
  • Recommended
Great detail
The family loves the toilet and color. So, happy with the purchase. Initially, the toilet would run long after it has been flushed, but it has since stopped which I am glad because everyone kept asking what was wrong with the toilet. Overall. I am satisfied.
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  • Verified Purchase
  • Recommended
Nice Height, hassle to fix the fill
The Archer is a beautiful fixture. The height is great - better than some of the other Kohler comfort height units (my lesson learned: get the actual measurements - don't just go by the term comfort height). What I find annoying is keeping it working well. I had to replace the cylinder gasket (a pain to do, by the way - I know that it is a form used by many low flow toilets, but still...replacing a flapper was far easier. The gasket was pricey (could not find at the time in the local hardware or even big box stores). The process is complicated (thank goodness for YouTube). And the flush is LOUD. I replaced all 4 toilets in the home and will not buy another Kohler - although I have always liked their products - especially faucets and shower fixtures. I find, however, that other manufacturers are as good (or better). A pity because I used to only use Kohler products. Bottom Line: this toilet is visually appealing, but not easy to maintain.
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    Does the job
    [This review was collected as part of a promotion.] Great product. Works well. Recovery after flush is very quick. Wish it came with seat. Other brands include a nice soft -close seat.
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    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    • Verified Purchase
    It’s quite. It’s a BEAUTIFYL Grey....
    It’s quite. It’s a BEAUTIFYL Grey.
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    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Wonderful toilet!...
    Wonderful toilet!
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    • Verified Purchase
    Excellent quality toilet in a beautiful color. Very satisfied...
    Excellent quality toilet in a beautiful color. Very satisfied with the purchase.
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    • Verified Purchase
    Easy to assemble. Arco plumbing Peter M. Excellent job....
    Easy to assemble. Arco plumbing Peter M. Excellent job.
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    • Verified Purchase
    My husband likes this man seat. Not dainty....
    My husband likes this man seat. Not dainty.
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    • Verified Purchase
    Big bucks, little support...... ...
    Big bucks, little support......
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    Response from Kohler Product ExpertJun 23, 2019
    Hi HomeDepotCustomer, this is Sarah with Kohler Co. I'm sorry to hear that you're not happy with the your Archer elongated toilet. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We appreciate you taking the time to provide us with this feedback. Please email our Customer Service team directly at KohlerCustServ@kohler.com so that we can learn more about what contributed to your disappointment. We’d like to help. –Sarah B. KOHLER Customer Service
    • Verified Purchase
    Works well and uses less water. Relatively quiet....
    Works well and uses less water. Relatively quiet.
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    • Verified Purchase
    Easy to install.
    Easy to install.
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    • Verified Purchase
    • Recommended
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Every single toilet I ordered was damaged and I ended up wasting time and money on purchasing thi...
    Every single toilet I ordered was damaged and I ended up wasting time and money on purchasing this product, I ended up having to get a basic white toilet because every single toilet had a crack in it
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    Response from Kohler Product ExpertSep 17, 2018
    Honeyfrye, my name is Sarah with Kohler Co. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. Please email our team at KohlerCustServ@kohler.com for additional assistance. We would like to help ensure your next order is thoroughly packaged and checked over to reduce the chance for error. Thank you! -Sarah B. KOHLER Customer Service
    • Verified Purchase
    The Archer Toilet is exactly what Kohler says it is... beautiful, comfortable, easy to install. I...
    The Archer Toilet is exactly what Kohler says it is... beautiful, comfortable, easy to install. I was somewhat disappointed with the flush-action of the aquapiston. It is my first experience with this technology, and I expected a smoother flush, but, the pluses far outweigh the minuses. I would highly recommend this toilet to anyone searching for comfort and beauty.
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    • Verified Purchase
    • Recommended
    Because :i'm pay for a complete toilet.you sent me a...
    Because :i'm pay for a complete toilet.you sent me a incomplet toilet.I'm mist the toilet seat.Is not fair.
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    Response from Kohler Product ExpertApr 21, 2018
    Hi Florvil, this is Laura with Kohler Co. I am sorry you did not receive a toilet seat with your toilet. This model number is the tank and bowl only; it is not a Complete Solution box that contains the tank, bowl, seat, wax ring, and floor bolts. The website states the seat is not included. If we may improve your experience in any way, please email our Customer Service team at KohlerCustServ@Kohler.com. We look forward to hearing from you! - M. Laura K., KOHLER Customer Service
    • Verified Purchase
    We Love it Like anything wish it was less...
    We Love it Like anything wish it was less expensive,
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    • Verified Purchase
    Perfect...
    Perfect
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    • Verified Purchase
    Expensive but works better than expected. A negative surprise...
    Expensive but works better than expected. A negative surprise that the seat was extra however. That seemed a bit cheap considering the price of the facility.
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    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
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    • Verified Purchase
    Showing 1-30 of 60 reviews