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Customer Reviews for KOHLER Memoirs Ceramic Pedestal Bathroom Sink with 8 in. Centers and Stately Design in White with Overflow Drain

Internet #202515630

Model #K-2268-8-0

Store SKU #1000473537

Customer Reviews

  • 3.4
    out of 29 reviews
  • 65% recommend this product
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Showing 1-29 of 29 reviews
30 inch pedestal sink
Beautiful sink but terrible quality.My husband and I are the only people using the sink. It has hairline cracks that started with a few and have expanded to many. The cracks turn black due to moisture that has permeated them.
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Response from Kohler Product ExpertOct 17, 2021
Hi Miller, this is Sarah with Kohler Co. I'm sorry to hear your Memoirs Stately sink is cracked. We put a lot of thought into our products so this is disappointing to hear. Please email photo(s) showing the cracks and a brief description of how they occurred to KohlerCustServ@kohler.com. We hope to hear from you soon! -Sarah S. Kohler Customer Service
    We've had this sink less than 2 years, and the glaze is wearing off. Very disappointed. I have ...
    We've had this sink less than 2 years, and the glaze is wearing off. Very disappointed. I have NOT used abrasive cleaners and it was professionally installed. I love the style, but the qulality is disappointing, especially for the price, $800 plus installation.
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    Response from Kohler Product ExpertJul 23, 2019
    Hi SurferGurl, this is Sarah with Kohler Co. I'm sorry to hear that the glaze on your Memoirs sink appears to be coming off. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers the expected performance. I'm truly sorry that this wasn't your experience. We appreciate you taking the time to provide this feedback. We have shared it with the appropriate department for improvement. Please email our Customer Service team at KohlerCustServ@Kohler.com and include a photo showing the glaze wearing away. We’re here to help! –Sarah S. KOHLER Customer Service
      Beautiful, well built pedestal sink
      The Kohler Memoir sink is a "stately" addition to any bathroom. It was a perfect match for our hall 1/2 bath. The ceramic construction is well made and beautiful on this two piece pedestal. With its wide rim and decorative edging along the exterior makes it truly an eye catching piece. The double wall sink and pedestal base makes it easy to clean, nowhere to dirt to get trapped, however, it makes the sink a bit heavier. Tips: - The sink does require securing to a wall (for stability) so it is better to have this sink chosen in pre-construction so that proper wood support can be added in the wall before sheetrock. It can be installed as a renovation project, however some preparation should be made to properly anchor the sink to the wall. The wall won't need to support the weight of the sink but because of the narrow pedestal the weight of the sink, you would want to secure the sink on something more than just sheetrock. The sink comes with 3/8" lag screws that are intended to be threaded into wood studs. - You will need help to hoist the sink bowl and/or align the pedestal. - It's a lot easier to pre-install the faucet and sink drain. Once the sink is in position there is some room to work but tightening everything up can present somewhat of a challenge. Again, you will just need a helper to safely lift the sink into place. Pros: - Large sink bowl. Easy to fit your arm in if you needed. - Large spacious rim, plenty of room to set a tub of soap or toothbrush holder. - Beautiful easy to clean ceramic - Large built-in overflow drain Cons: - None other than it is heavy but that's really a "pro" since it mean great construction. We absolutely love this sink!
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      • Recommended
      5 found this review helpful
      Beautiful Pedestal Sink
      I recently purchased the Kohler Memoirs Pedestal sink in white stately design from my local Home Depot. Before buying, I read reviews about how some people were receiving their fireclay sinks with cracks. Since this is a special order from Home Depot, it is hard to inspect before buying but took a chance anyway. I'm happy to say that my sink arrived with no blemishes or cracks.The sink was relatively simple to install and adds a classic look to my bathroom remodel.
      by
      • DIY
      • Verified Purchase
      • Recommended
      1 found this review helpful
      This product has great features
      This sink has approximately 5.5" on either side of the basin. Generally, it is just as big as the vanity that we replaced - but taller and more leg room. Keep in mind how much space you have available in your bathroom because this item is large and square. The corners are "stately" or pointy and at approximately eye level with small children. It looks really cool though.
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      • Verified Purchase
      • Recommended
      3 found this review helpful
      Beautiful sink & pedestal, but taller than normal
      If you're looking at this sink, I hope you have seen it in person, as the photos do not do it justice. It's a modern classic piece that fits seamlessly into our very old house. The sink sides provide plenty of space for soap dishes, toothbrush holders, etc, and it simply looks majestic. My only complaint is that it was a good 8" taller, and 4" deeper, than the pedestal that was there before, and the additional height and depth pose a challenge for our young daughter to use it, even with a stool. But obviously she will grow into it! Home Depot and Kohler both provided exceptional follow-up service on an install issue as well (sink was shipped without hardware; replacements were received in a matter of days from both Kohler and Home Depot). Install was very easy, though be prepared to get a longer drain spout to accommodate the height.
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      • Verified Purchase
      • Recommended
      6 found this review helpful
      Is anyone else mad about kohler changing …..
      Is anyone else mad about kohler changing the size of the pedestal sink being released in the new 150th anniversary colors peach blow and spring green? We have been in touch with Kohler representatives for more than 2 months who assured us that pedestal sink would be released in 24 inches. Now we find out that it was only released in 30 inches. Our entire bathroom remodel was put on hold since kolher did not honor their commitments. Anyone else?
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      Response from Customer Service Aug 4, 2023
      Hello JEMPDX, my name is Meli with Kohler Co. I am sorry to read your renovation is on hold, the 150th anniversary colors are limited to certain models. The Memoirs 24 inch pedestal sink comes in various colors, please email our customer care team at KohlerCustServ@Kohler.com so we can discuss a color that may suit your installation. Sincerely, Meli A., Kohler Customer Service
        More Hairline Cracking and Out of Plumb Pedestal and Sink Castings
        Kohler has become junk. Not only has the sink developed hairline cracks but both the pedestal and sink are not plumb. I'm an engineer so I make no mistakes in my measurements and use of a level. The sink is cast so poorly that with the top surface level the drain hole is off by approximately 15 degrees from plumb. Similarly with the pedestal place on a level surface the top of the pedestal is substantially out of level with a 1/4" variance between the front and back of the top surface. All sorts of differential shimming and creative drain plumbing is thus required. What a lousy experience and not my first with Kohler's fall from grace. Avoid like the plague.
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        Response from 3CMay 23, 2022
        Hi, this is Lisa with Kohler Co. I am sorry to hear of your concerns with your Memoirs® pedestal and basin. This is certainly not something you should expect from your Kohler product. We would like to connect with you direct to assist with your warranty. Please feel free to contact us at 1-800-4KOHLER (M-F, 8 a.m. – 5 p.m. CST) for further assistance. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
          I love this sink and the extra room on sides
          Easier to clean, ADA friendly and has not developed any crazing despite trains running by my loft and vibrating.
          by
            • Recommended
            Hairline cracking
            How discouraging. One of our beautiful Kohler Memoirs Stately 30" bathroom sinks has developed severe hairline cracking. When I questioned a plumber about this problem, he told me that the fireclay was not fired enough. Whether the sink is one month old, one year old, or ten years old, this is totally unacceptable.
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            Response from 3CMar 9, 2022
            Hello, my name is Keisha with Kohler Co. I am sorry for the issue with crazing in your Memoirs pedestal lavatory. Crazing is caused by tensile stresses greater than the glaze is able to withstand. A craze pattern can develop at any time in the lavatory’s life. Causes that are most often related to the development of crazing include: size of the piece, temperature changes, humidity changes, vibration (as in moving the piece often), and the age of the piece. Kohler Co. strives to provide our customers with the best products possible by continually reassessing and improving our production processes. Very specific efforts have been made to reduce the frequency of crazing occurrence; we expect your new product experience to be greatly improved. If you have any questions or need further assistance, please contact our Customer Service team at KohlerCustServ@kohler.com. We’re happy to help! –Keisha L., Kohler Customer Service
              Classic quality and style.
              I bought this pedestal sink when I renovated my upstairs bath in 1994. It’s now 2021 and I’m renovating once again. But I’m keeping the Kohler sink and faucet. They are still as beautiful as the day I put them in.
              by
                • Recommended
                Cracked glaze
                The sink design is beautiful and with the Kohler name, I expected that it would be a durable product. Unfortunately the warranty is only good for 1 year for a reason - 7 years after installation the glaze in the bowl has begun to crack. Not so pretty anymore. Now every time I look at my beautiful Kohler pedestal sink, I'm checking for new cracks. I'm up to 5 long cracks and the first sign of a 6th crack. WARNING - the company warranty is only a year because they don't want to be replacing their sinks every 5-10 years. Shame on you Kohler!
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                Response from Kohler Product ExpertApr 6, 2021
                Hello, this is Sarah with Kohler Co. I'm sorry to hear your Memoirs pedestal sink is cracking within the bowl. The warranty is for one year; this is because the warranty covers manufacturing defects. If a crack occurs within a year, it may be due to the making of the sink, however, if a crack occurs further down the road, it is likely caused by something coming in contact with the sink such as direct impact. Please email us at KohlerCustServ@kohler.com with any questions. Sincerely, Sarah S. Kohler Customer Service
                  2 found this review helpful
                  Elegant Design
                  [This review was collected as part of a promotion.] The Memoirs products truly bring out an elegant design within a bathroom.
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                    • Recommended
                    We loved the look and utility of these until the cracks started. Kohler knows about the cracks t...
                    We loved the look and utility of these until the cracks started. Kohler knows about the cracks that every one of these will eventually develop and will do nothing about it except blame the installation, which is NOT the problem. One of ours developed them after about a year, the other took a few years, but it WILL happen. Stay away!!
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                    Response from Kohler Product ExpertMay 14, 2019
                    Hi mrwheat, this is Sarah with Kohler Co. I'm sorry to hear your Memoirs sink is cracking. It's hard to determine without seeing the cracks, however, a craze pattern can develop at any time in the lavatory’s life. Crazing is caused by tensile stresses greater than the glaze is able to withstand. Causes that are most often related to the development of crazing include: size of the piece, temperature changes, humidity changes, vibration (as in moving the piece often), and the age of the piece. Crazing occurs in the manufacture of vitreous china products regardless of manufacturer. Very specific efforts have been made to reduce the frequency of crazing occurrence. We would like to connect with you to help! Please email our team at KohlerCustServ@kohler.com. Sincerely, Sarah B. KOHLER Customer Service
                      3 found this review helpful
                      It was broken. I had to reorder and that...
                      It was broken. I had to reorder and that one was broken too. I ended up getting it from a different company.
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                      Response from Kohler Product ExpertApr 15, 2018
                      Margaret, my name is Sarah with Kohler Co. I'm sorry to hear your Memoirs pedestal arrived broken twice. We appreciate you taking the time to provide us with this feedback. If we may improve your experience in any way, please email our Customer Service team at KohlerCustServ@Kohler.com. We’re here to help! –Sarah B. KOHLER Customer Service
                      • Verified Purchase
                      1 found this review helpful
                      Sink/Basin did not sit level on pedestal....
                      Sink/Basin did not sit level on pedestal.
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                      Response from Kohler Product ExpertFeb 7, 2018
                      Jack, my name is Jessica with Kohler Customer Service. I am very sorry to hear that your basin did not sit level on the pedestal. We design our products with customers like you in mind. Please contact our Customer Service team at KohlerCustServ@kohler.com; we would like to speak with you further and assist with a resolution. We're happy to help! - Jessica P. KOHLER Customer Service.
                      • Verified Purchase
                      Never installed one before. It was a little different but...
                      Never installed one before. It was a little different but I managed.
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                      • Verified Purchase
                      Stunning!!! We got this one for our half bath since we needed something not too big. I though I w...
                      Stunning!!! We got this one for our half bath since we needed something not too big. I though I would miss having a cabinet and the storage but this pedestal sink is so elegant and timeless that I don't really care about the lack of storage. It was delivered in two separate boxes, very well packed, which give you a piece of mind with pricey items like this one. It has a shiny white finish that is very easy to clean. You have enough space around the vessel for soap and even lotion. We were going to install this ourselves but ended up needing some pipe work so we got our handyman to put it together but it looked fairly simple and quick to do. Overall, very pleased with this piece.
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                      • Recommended
                      2 found this review helpful
                      Our old first floor bathroom has just a sink and toilet. The old sink was a pedestal, but it was...
                      Our old first floor bathroom has just a sink and toilet. The old sink was a pedestal, but it was much smaller and had 4" center holes for the faucet. I wanted to install something nicer, so I chose this Kohler Memoirs sink. My first impression. Wow, this is big and heavy! I measured and it'll fit - good. I removed the old sink and while I was back there, I changed the drain/trap. I placed the sink in the corner and I noticed the size. It sure makes a statement. We have a cabinet on the floor (to hold extra paper and other things). I took the cabinet out, because it looked too small with the sink. The installation was a little tougher than I thought. I used toggle bolts to hold the sink to the wall vs putting lag bolts into the studs - the studs were in the wrong place. And trying to pick up the sink and place it on the pedestal was a bit awkward. The size and weight of the sink makes it a challenge to install. Once in place, everything went well. One thing to consider - something that I didn't: This is a very big sink and proportionally, everything in the room looks small. The mirror, paper holder and toilet. I'm going to be doing some upgrades to make everything look aesthetically good. Our new sink looks fantastic and I can't wait to finish upgrading the rest of the bathroom! I highly recommend this sink to anyone looking for a high end upgrade.
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                      • Recommended
                      2 found this review helpful
                      Elegant sink
                      Very good looking sink, very classy. Several reviews have had issues with faucet holes being too large, the bowl being warped and the glazing cracking but mine had none of these issues. I did not realize how large the bowl was going to be but the pedestal supports it well and is not tippy at all after being properly secured to the back wall. I still would not lean on the edge, may not be the best with small children that like to hang. The flat back of the bowl allows for water depth with out having to put a lot of water into the bowl. Very classy looks, functions well, fairly easy to install, needs to be securely attached to the wall.
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                      • Recommended
                      1 found this review helpful
                      Execellent Sink!
                      The Memoirs collection with Stately design draws its inspiration from traditional furniture and architectural elements. The crisp, clean lines of this pedestal sink evoke the splendor of fine antiques. We love the look of it and the floor space that it saves. - 8-inch center faucet holes. - Elegant rectangular basin - Overflow drain. - Coordinates with other products in the Memoirs collection.
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                      • Recommended
                      Looks Stately
                      I am restoring a very old house. The previous owners had converted the formal dining room to a bathroom, and the formal living room to a bedroom, for an elderly parent. I see no need for a formal dinning room, and there being no other bathroom on the first floor, decided to keep it. I am installing high end fixtures, because the door will remain open. So, light from the window can get into the living room. I had already installed the Kohler Memoirs Stately Elongated Toilet, which I love (see my review), and was looking for a matching pedestal sink. I wanted a pedestal sink, with no longer any bedrooms on the first floor, I see no need for a cabinet, and I wanted to open up the entrance. It arrived on time, and extremely well packed. The plumbing was very easy to install. I had to cut open the wall to install a mounting board, and while open, I replaced the copper, with PEX (I normally use the blue for cold and red for hot, but I used white for both, and it is barely noticeable). Sealed the wall, and cover it in wainscot. I love that it is nearly 5" taller than my previous cabinet sink, and has just enough room on top to be useful, and not get cluttered.
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                      • Recommended
                      2 found this review helpful
                      Elegant, can make any bathroom beautiful.
                      Elegant is the best word to describe this sink. It is suppose to be scratch and chip resistant so know worries if you drop your electric razor in it. The white is an antique textured white with in my opinion is very attractive. To install this sink the drain and shutoff valves have to be in a specific place so they can’t be seen from the top for a cleaner look. You may have to get a plumber to do the plumbing if you don’t think you can do it yourself. Also you will have to do some sheetrock work after the plumbing is done. The directions show you how to mount the sink to the wall and the floor and show you wear to place the drain and shutoff valves. If you do it yourself you will need some plumbing experience. Good luck with your project.
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                      • Recommended
                      Love the look but....
                      I love the look of this pedestal. Kohler, however, is having major quality control issues. These issues are not related to Home Depot. In fact Home Depot has been great in the resolve. My first sink arrived broke, the second was fine but the fit between the sink and pedestal was uneven due to poor manufactoring and lack of quality control. I corrected this by using silicone to even things out. I also purchased the matching toilet and it was flawed in the bowl. The coating was peeling. Again not a Home Depot problem but a problem with Kohler's buisness model.
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                      Response from Kohler Product ExpertMar 24, 2017
                      Hi Walt, my name is Sarah with KOHLER Co. I am truly sorry to hear you had trouble receiving a flawless Memoirs pedestal sink and toilet. We would like to provide further assistance with your toilet bowl with a flaw in the bowl. Could you please contact us by email at kohlercustserv@kohler.com. We’re here to help. –Sarah B. KOHLER Customer Service
                        • Recommended
                        1 found this review helpful
                        the sink arrived broken, a huge chunk was broken off the corner of the sink. It is unusable and ...
                        the sink arrived broken, a huge chunk was broken off the corner of the sink. It is unusable and has to be returned. It slowed up my bathroom remodel because I have to order a new sink.
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                        Response from Kohler Product ExpertDec 21, 2016
                        Hi 123456abc, my name is Sarah with KOHLER Co. I am truly sorry to hear your Memoirs pedestal sink arrived broken, holding up your bathroom remodel. We would like to help ensure your next order arrives safely. Please contact our Customer Service team at KohlerCustServ@kohler.com. We're glad to help! -Sarah B. KOHLER Customer Service
                        • Verified Purchase
                        Great design, poor finish
                        We bought the sink because of the name and design we wanted. We had read other reviews which stated defective finishes but ignored which was an error as we had the same issues. The sink bowl had four different colors in the white. We had to return it and wont bother exchanging it for a new one, we will buy a different brand.
                        by
                        • DIY
                        • Verified Purchase
                        6 found this review helpful
                        it was exactly as the internet represented
                        we live in the middle of nowhere and it arrived a day early. The tracking was VERY helpful.
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                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Great look, good quality
                        This is the 30" wide model. Be careful you order the right width and color. The 30" is more expensive, but was perfect for this situation. We didn't have enough room for a big vanity, but we wanted a luxurious French provincial look. Lots of room on the sink to put the soap holder, tooth-brush holder, etc. We love how the sink looks in the room.
                        by
                        • Pro
                        • Verified Purchase
                        • Recommended
                        7 found this review helpful
                        Memoirs Pedestal Sink
                        This sink is a beautiful as the picture. However, be AWARE of shipping. The first sink arrived in approximately 100 pieces. The quality of the sink is just what you expect from Kohler. The sink in combination with the toilet makes for a very attractive bath.
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                        • Verified Purchase
                        • Recommended
                        6 found this review helpful
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