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Customer Reviews for KOHLER Clearflo Brass Slotted Overflow Bath Drain in Brushed Chrome

Internet #100642196

Model #K-7272-G

  • Solid brass construction offers reliability and durability
  • Polished chrome finish protects against corrosion and rust
  • Swivel-ball joint prevents the torsional stress

Customer Reviews

  • 4.1
    out of 244 reviews
  • 83% recommend this product
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Showing 1-30 of 244 reviews
Bad seal
Overflow seal is terrible! Leaks even just when showering
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Response from Kohler Product ExpertJul 7, 2023
Hello, this is Kassi with Kohler Co. I am sorry to hear that the overflow is leaking. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. Please contact our customer service at 1-800-456-4537 M-F from 8AM-5PM CST so we may gather more information and work together towards a resolution. We look forward to hearing from you! – Kassi D., Kohler Customer Service
    Overflow drain design issue
    We just found the same issue with the overflow drain design. The single screw located on the center/bottom side does not provide sufficient, consistent pressure against the tub, causing leakage around the outer edge of the gasket. You can see where the gasket in the middle is compressed much more than the out edge of the gasket.
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    Response from Kohler Product ExpertMar 15, 2023
    John, my name is Jessica with Kohler Customer Service. I am sorry to hear the overflow of your Clearflo is leaking. This is nothing you should expect when you choose Kohler. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
      Doesn't seal! Huge problem!
      No other fitting is this shape so I'm stuck with it. There's not enough pressure to hold a tight seal. We've tried adding caulk. Essentially I have a whole in the ceiling in the room below the bath. I have kids that splash water up onto this and every time it leaks. This is a nightmare that I can't fix without replacing the bathtub now. Would never buy this again- worst thing I've ever purchased for my house.
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      Response from Kohler Product ExpertDec 20, 2022
      Hello Julie, my name is Meli with Kohler Co. I am sorry to read your Clearflo drain is not sealing. We would like to review your installation, please email our customer care team at KohlerCustServ@Kohler.com. We look forward to hearing from you and helping you resolve this issue. Sincerely, Meli A., Kohler Customer Service
        What a nightmare
        Our plumber installed this on Archer tub on a 2nd floor. The overflow has a serious design issue. It’s held with one screw on the bottom side and 2 on the top. The single screw can’t hold enough pressure to keep the gasket in place tightly enough to prevent water from flowing between it and the outer tub wall. We’re calling “the Kohler specialist tomorrow. Excessive silicone didn’t do the trick. And, even if it did, that’s not a long term fix. What a mess.
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        Response from 3COct 24, 2022
        Hi, this is Lisa with Kohler Co. I am concerned to hear of your experience with your bathtub drain. We would like to direct connect with you to further discuss your model. Please feel free to contact us at 1-800-4KOHLER. We are available Monday through Friday from 8 a.m. - 5 p.m. CST. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
          Great engineering
          [This review was collected as part of a promotion.] It really sets off the soaking Kohler tub We bought. The fit and finish are great.
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          • Verified Purchase
          • Recommended
          Looks great but darker than pictured
          I really like the design of the overflow drain but the color is much darker than it is pictured. If you have gold or brass type fixtures I would not suggest the satin gold color but probably the polished brass. The gold is way darker than any other sink fixture or anything to try and match. Wish Kohler had a satin brass option as well instead of just a polished brass.
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          • Verified Purchase
          • Recommended
          Love my new Kohler Bathroom
          The delicate finishes of Kohler completed the whole look of my new bathroom. No need for a trip to the spa when the luxury is already in my home.
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          • Verified Purchase
          • Recommended
          I love this Kohler overflow drain. It’s different than most circular overflow drains. This sleek ...
          I love this Kohler overflow drain. It’s different than most circular overflow drains. This sleek shape makes my new Kohler tub look modern and it also allows for more water to fill up in the tub! Win win!
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          • Verified Purchase
          • Recommended
          3 found this review helpful
          Looks good easy to install
          Looks good easy to install
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          • Verified Purchase
          • Recommended
          According to our contractor, the overflow did not fit snugly...
          According to our contractor, the overflow did not fit snugly onto the bathtub. We have been advised to do our best to not allow the water to reach the level where the overflow would be used. Because of this I would not purchase this overflow drain or bathtub again.
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          Response from Kohler Product ExpertMar 16, 2017
          Hi BathTaker75, my name is Sarah with KOHLER Customer Service. I'm sorry to hear your drain did not fit snuggly on your bath. We would like to look further into this to see if your bath is compatible with this drain. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to helping you soon! -Sarah B. KOHLER Customer Service
          • Verified Purchase
          5 found this review helpful
          Pretty drain, simple installation
          The drain took little time to install and it looks great!
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          • Recommended
          2 found this review helpful
          Great looking contemporary overflow feature
          This Kohler overflow was only a small portion of an entire remodel of our bathroom, due to a New Year's Eve flood, that wasn't completed until March 10. All products we purchased came from Home Depot, and we are so pleased with the new updated bathroom we have. We purchased a Kohler tub, toilet, faucets, and towel accessories. We also purchased from Home Depot a beautiful vessel sink and contemporary water spout for our new granite countertops. All of these items were beautifully illuminated by pendant fixtures that were also purchased from Home Depot. We found new tiles for the floor and wall tiles, pebble liners, medallion tiles, and dome liners for an artistic creation in the bathtub surround all at our local Home Depot! As a retired interior designer, I am so pleased with all of the products Home Depot had to offer. I love the look, the quality, and the price. It almost made our stay away from home for 10 weeks bearable.
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          • Pro
          • Recommended
          7 found this review helpful
          sealant and sealant
          It will be even great if the installation package includes silicon sealant. My conctractor did not use sealant to the gasket rubber (:-<). After a month (yes, more than a month) the ceiling below the tub started seeing wet spot and eventually water leaking. You know what's happened next to your ceiling. Just a friendly suggestion and reminder.
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            • Recommended
            20 found this review helpful
            Good overall product.
            My wife wanted a deep soaking tub and this one has worked out well. Installation was easy, after securing the feet with construction adhesive I added support with insulation foam while the tub was filled with water as my plumber recommended. The tub feels to be securely installed but if I were to do again I would use a mortar bed. The modern look was a great update for our bathroom. The flange worked well for tiling, and we managed to motor and tile the tub surround to the ceiling without scratching the tub so it appears to be quite durable.
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            • Verified Purchase
            • Recommended
            4 found this review helpful
            Fit the Kohler soaking tub perfectly.
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            • Verified Purchase
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            • Verified Purchase
            The product very expensive and defective
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            Response from Kohler Product ExpertJan 17, 2024
            MISRACH, my name is Jessica with Kohler Customer Service. I am sorry to hear you are not satisfied with the Clearflo drain. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would like to hear more about your experience with this product. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
            • Verified Purchase
            Missing parts and unable to return. Buyer beware. Home Depot does not allow return of online orders
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            Response from Kohler Product ExpertJan 12, 2024
            Hello LINDA, this is Lisa with Kohler Co. I am sorry to hear of the concerns with your product and that it was missing a part. I would like to ensure we can assist with a resolution. Please feel free to reach out to us at KohlerCustServ@Kohler.com. We are glad to help! Sincerely, Lisa A., Kohler Customer Service
            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            Worked out perfectly, looks great and shipping was fast
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            • Verified Purchase
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            • Verified Purchase
            Looks good, drains good, great match on my 72' alcove Kohler tub. It sits sub slab grade on that tub.
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            • Verified Purchase
            Easy to install with tub and necessary to order this with your new Kohler soaking tub.
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            • Verified Purchase
            Looks great, and functions well
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            • Verified Purchase
            Great!
            The reason I purchased this is because I bought the Kohler Archer whirlpool tub, and the drain needed to be installed with it. It works perfectly and matches the other Kohler shower accessories I bought.
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            • Verified Purchase
            • Recommended
            Awful Home Depot going downhill fast...
            Awful Home Depot going downhill fast
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            • Verified Purchase
            Overall good quality but missing mounting screws
            The fit and finish of this overflow is overall very nice and the chromed metal pieces are substantial and appear to be very well made. The PVC fittings are also nice and the set includes ample pipe for the installation. This seems to be the only option for many of Kohler's tubs. The main issue I ran into was when opening the package and taking inventory of the parts, I noted that the three mounting screws (part 43165) were nowhere to be found.
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              • Verified Purchase
              Overflow design flaw
              The overflow seal is equipped with a center screw that does not have enough pressure to create a tight seal. If you overtighten, it then causes the outer ends to bow forward. This flaw creates for a leak issue. There are other similar comments. This s/b recalled and remedied.
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                Showing 1-30 of 244 reviews