#1 Home Improvement Retailer

Customer Reviews for KOHLER Clearflo Cable Bath Drain in Polished Chrome

Internet #100548753

Model #K-7213-CP

Store SKU #1007184888

  • Suitable for most 14 in. to 21 in. deep baths
  • Ball-joint design allows proper fitting and easy installation
  • Includes metal control handle, stopper and 27 in. external cable

Customer Reviews

  • 4
    out of 47 reviews
  • 75% recommend this product
Filter by:
Showing 1-30 of 47 reviews
Developed leak in cable box. Only 1 yr warrantee!
We liked how it worked until it began leaking through the cable box at the bottom. I called Kohler and was told it only has 1 year warrantee. Apparently it leaks through the drain elbow into the cable box that activates the pop up drain. It won't be an easy fix, as I have to open the ceiling below and try to reach up to disconnect the overflow, then install new. I am now leery, and thinking of using the toe-tap style, which will be more awkward to operate, but won't leak through the cable box.
by
Response from Kohler Product ExpertDec 16, 2023
Hi Dale, this is Sarah with Kohler Co. I am very sorry to hear your Clearflo cable drain is leaking through the drain elbow. This is not at all what you should expect during normal use. We would like to connect with you directly to help. Please email our team at KohlerCustServ@kohler.com for further assistance. Kindly, Sarah S. Kohler Customer Service
    by
    • Verified Purchase
    I bought this for my Kohler bath install. I had to special order it online as it was shown as the compatible unit for the Kohler bath in stock at Home Depot. After my plumber had installed the bath and drain upon final testing it immediately leaked where the cable enters the drain end. He believes it to be a manufacturer defect. I had to pay him to cut the pipe in half to remove and then fit a regular generic drain instead due to the time frame. I am nervous Home Depot will not take this back as its now in two pieces? but its defective regardless. Be cautious buying this unit, i would certainly not be able to recommend it.
    by
    Response from Kohler Product ExpertMar 14, 2024
    PETE, my name is Jessica with Kohler Customer Service. I am sorry to hear your Clearflo drain was leaking after installation. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would have liked the chance to troubleshoot the issue and aid in a resolution. If we may further assist in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
    • Verified Purchase
    The bottom portion leaks when water flows thru. I bought...
    The bottom portion leaks when water flows thru. I bought 2 of these and the same thing happened with both so I went with a proFlo drain system instead
    by
    Response from Kohler Product ExpertJun 8, 2022
    Hello Tino, my name is Meli with Kohler Co. I am sorry to read your Clearflo drains were leaking. I regret not having the opportunity to work together to resolve this issue. Please email our customer care team at KohlerCustServ@Kohler.com if we may be of further assistance, we are here to help. Sincerely, Meli A., Kohler Customer Service
    • Verified Purchase
    2 found this review helpful
    Fit by design, nuff said
    I mean why would anyone buy an off brand once you decided to go Koehler on a tub?! I of course wish it was little less expensive but I sure understand the value here.
    by
    • Verified Purchase
    • Recommended
    already broke
    already broke after two months every thing new now days is garbage
    by
    Response from Kohler Product ExpertApr 26, 2022
    Hello, this is Sarah with Kohler Co. I am very sorry to hear your cable drain broke after two months of use. This is nothing you should expect when you purchase a quality Kohler product. Please email our team at KohlerCustServ@kohler.com We are happy to help! -Sarah S. Kohler Customer Service
    • Verified Purchase
    by
    • Verified Purchase
    For over 40 years we have only remodeled with Kohler...
    For over 40 years we have only remodeled with Kohler sinks, tubs, valves, and faucets. They stood behind every product 100%. We even took a trip to Kohler Wisconsin and stayed in the Mansion. Love the company and enjoyed the city.
    by
    • Verified Purchase
    1 found this review helpful
    Leaking from Cable assembly
    I was able to install the product and it looks great -- and then when the tub is turned on it leaks through the lower cable assembly. So I'm out the money on the drain, need to find a replacement, and my tub won't be usable when expected.
    by
    Response from Kohler Product ExpertFeb 4, 2022
    Hello Michael, this is Kassi with Kohler Co. I am sorry for the leaking you have experienced with your drain. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am truly sorry this was not the case. Please contact our customer service at 1-800-456-4537 M-F from 8AM-5PM CST so we may gather more information and work together towards a resolution. We look forward to hearing from you! – Kassi D., Kohler Customer Service
      2 found this review helpful
      Leaking from drain closure cable mechanism
      I installed a Kohler tub and this was the recommended drain pipe. It must be defective from the factory as it's leaking from the lower cable assembly only when the tub is draining.
      by
      Response from Kohler Product ExpertJan 20, 2022
      Sambones80, my name is Jessica with Kohler Customer Service. I am sorry to hear of the leaking you are experiencing with your Clearflow cable drain. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
        1 found this review helpful
        Nice piece of equipment. We’ll built and good smooth operation...
        Nice piece of equipment. We’ll built and good smooth operation of valve once adjusted. Looks nice as well.
        by
          Leaked from lower cable assembly
          Installed on tub prior to setting tub. Ran water through it and it was leaking from the spot where the cable enters the lower assembly. Have to remove tub and remove this piece of junk. Very frustrated how much time replacing this will cost me.
          by
          Response from Kohler Product ExpertDec 9, 2021
          Hi Matt, this is Sarah with Kohler Co. I am very sorry to hear your Clearflo bath drain is leaking. This is nothing you should expect when you purchase a premium Kohler product. Please email us at KohlerCustServ@kohler.com for warranty assistance. We are here to help. -Sarah S. Kohler Customer Service
            1 found this review helpful
            by
              Worked well with our tub. Looks great. Easy to install....
              Worked well with our tub. Looks great. Easy to install. I'm only concerned the set screw is missing and I'm having trouble getting another. I already installed most of it and now I'm stuck without the missing part. Currently, I'm waiting for a response from Kohler placed 2 days ago.
              by
              • Verified Purchase
              Quality product
              Working on our bathroom remodel and needed this particular part. Found it here at a reasonable price with quick delivery, most other sites had long lead time. Came in as advertised and on time.
              by
              • Verified Purchase
              • Recommended
              by
              • Verified Purchase
              • Recommended
              Very high quality, fit my Kohler Elmbrook tub perfectly. Install...
              Very high quality, fit my Kohler Elmbrook tub perfectly. Install was also very easy, highly recommend this one over the cheaper drain kits as they use schedule 40 thick walled drain pipe instead of the thin wall stuff. Also, like the robustness of the twist mechanism over the push in one. Feel safe putting it behind a difficult to access wall.
              by
              • Verified Purchase
              1 found this review helpful
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              1 found this review helpful
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              Looks good, and it is easy to install and use....
              Looks good, and it is easy to install and use. Perfect for the matching bath.
              by
              • Verified Purchase
              looks great with chrome fixtures and faucets!!!...
              looks great with chrome fixtures and faucets!!!
              by
              • Verified Purchase
              The quality was well worth the money. My contractor said he'd never seen this available anywhere...
              The quality was well worth the money. My contractor said he'd never seen this available anywhere before. I ordered it on line as suggested to go with my new Kohler bath tub. It looks great too and you turn the dial to open or close the drain. Nice design. Peace of mind in knowing I won't be calling a plumber anytime soon!
              by
              • Verified Purchase
              • Recommended
              While well design and sturdy, not that easy to install in standard tub with drain near to wall. ...
              While well design and sturdy, not that easy to install in standard tub with drain near to wall. Top overflow connection nut is difficult tighten due to cable position. Cable length maybe excessive for short drain stubs.
              by
              • Verified Purchase
              • Recommended
              This product looks good. However, my super said Manhattan...
              This product looks good. However, my super said Manhattan building doesn't allow PVC tubes. Couldn't return it because the contractor has put glue on it. Very sad.
              by
              • Verified Purchase
              1 found this review helpful
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              My plumber was glad I purchased a good quality drain. It works very well!
              My plumber was glad I purchased a good quality drain. It works very well!
              by
              • Verified Purchase
              • Recommended
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              5 Star Review
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              Great quality and different than the same old cheap pot...
              Great quality and different than the same old cheap pot metal drains we grew up using! Looks and works great!
              by
              • Verified Purchase
              This is an elegant product, with functional design. Installation is fairly simple. Two draw backs...
              This is an elegant product, with functional design. Installation is fairly simple. Two draw backs: the cable makes installation awkward as it puts stress on the drain and over flow fittings. For easiest install remove the cable. The biggest draw back comes when/if you plan on testing the plumbing for inspection. The cable design makes standard test plugs unusable, and Kohler does not provide a Test Kit for this product. Your plumber will need to get creative in order to perform a standing water test for inspection.
              by
                1 found this review helpful
                Showing 1-30 of 47 reviews