Permanent finger prints in lid, one hinge pin wasn’t screwed in and the color isn’t even close to the original.
We looked and couldn’t find any other toilet seat that matched this Koehler toilet.
by
Response from 3CJan 9, 2023
Hi Ten, this is Lisa with Kohler Co. I am sorry to read of the concerns with your new toilet seat. We would like to connect with you direct to assist with a resolution. Please feel free to contact us at 1-800-4KOHLER. We are available Monday through Friday from 8 a.m. - 5 p.m. CST. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
Verified Purchase
Customer review from kohler.com
Oct 24, 2020
Toilet Seat
Very well constructed and better than the original seat!
by
Verified Purchase
Recommended
Customer review from kohler.com
Jun 22, 2023
Toilet Seat
Matches my twenty year old Kohler toilet perfectly! Everything looks just like new.
by
Verified Purchase
Recommended
Customer review from kohler.com
Nov 30, 2022
perfect fit and color
Thanks to the help I received from Kohler customer representative, the seat is a perfect fit and color for the Rialto toilet.
by
Verified Purchase
Recommended
Customer review from kohler.com
Aug 30, 2022
Color matched toilet seat
I bought this seat for one of my customers. It was color matched perfectly. My two complaints are, one of the thread hinge pins were not properly in place and I had to use a punch & hammer to get it back in place. My other complaint is the seat doesn't open far enough to rest on the tank or lid. More quality control should be used before shipping out.
by
Verified Purchase
Recommended
Customer review from kohler.com
Aug 10, 2022
Very pleased.
This was a replacement seat for a toilet that we bought when we built our house. It matches our toilet perfectly, and we are very pleased with it. The only downside is the cost - this is very expensive for a toilet seat. Otherwise, we are delighted.
by
Verified Purchase
Recommended
Customer review from kohler.com
Jul 9, 2022
Seat fine, installation terrible
We bought this as a replacement seat for a K-3386-DA toilet. The seat fits fine, but the installation hardware is useless. As many others have commented, the original seat is basically impossible to remove: there are no accessible bolts and the screws don't turn; they just shear off or strip the porcelain. I managed to get one out, and (like others on the internet) had to hacksaw the other off. The mounting hardware that comes with this seat includes screws, which are too small for the existing holes (even though I have only one that might plausibly have threads), and also with anchor bolts, which are too large for the existing holes. I will try purchasing the ridiculously expensive 84999 mounting kit, but I will probably end up also purchasing a ceramic drill bit and trying to drill out the holes to the appropriate width. Since the toilet seats on this model only last ~10 years, you will definitely need to replace them, and it's basically the cost of purchasing a replacing the entire toilet. Do not buy.
by
Response from CSJul 11, 2022
Hi AG_Choc, this is Sarah with Kohler Co. I am truly sorry to hear about the difficulties you encountered during the installation of your new Kohler toilet seat. We have an anchor kit (84999) which includes tools for removing the anchors in your toilet and installing replacements. Here is a link to the installation video showing how the kit can be used: https://youtu.be/mwi3pTvqc6U. When the bolt/anchor needs to be drilled out, we recommend using a 5/16" drill bit for the bolt and a 11/32" drill bit for the anchor. Please call our customer service team directly (1-800-4KOHLER; M-F; 8am-5pm CST) with any questions or for additional assistance. We are happy to help! -Sarah S. Kohler Customer Service
Customer review from kohler.com
Jul 2, 2022
Easy to install, dimensions worked to replace a discontinued version
Was relieved that the dimensions and color of this fit well to replace an older model, now discontinued, whose plastic had yellowed with age. I hope this one will not have the same problem with the plastic yellowing but it will be many years before we will know. Best thing about this seat: easy to install. What I'd like most to change: construct it out of more durable material instead of plastic.
by
Verified Purchase
Recommended
Customer review from kohler.com
Jun 22, 2022
A hard to find replacement
This toilet seat in innocent blush has been discontinued for years but Koehler was able to find one. It was not inexpensive but fit perfectly.
by
Verified Purchase
Recommended
Customer review from kohler.com
Jan 31, 2022
Perfect size and color
I bought it two months ago - perfect as expected from Kohler
by
Verified Purchase
Recommended
Customer review from kohler.com
Dec 15, 2021
Will definitely buy again
This was the first time I installed a toilet seat and it was incredibly easy. Kohler posts install videos on YouTube that are very helpful for first timers! And now I have a toilet seat that’s super easy to take off so I can clean the toilet a lot easier and quicker.
by
Verified Purchase
Recommended
Customer review from kohler.com
Sep 27, 2021
Stopped staying upright when open
Had the seat for over a year, but now the seat won’t stay upright when open. I can’t find any information online about adjusting this?
by
Recommended
Customer review from kohler.com
Aug 24, 2021
Replacement Parts for Toilet Seats
The design of the replacement bolts for the toilet seats are too large for the porcelain hole. The old bolts are very difficult to remove. A 10 minute project took 2 hours and a trip to the hardware store.
by
Response from CSAug 26, 2021
Hi George 3, this is Sarah with Kohler Co. I'm sorry to hear the replacement hardware included with this seat did not work with your existing toilet bowl. This hardware will work with standard Kohler toilets. There are some one-piece toilets which require an anchor kit (84999). We would like to connect with you directly to learn more about your experience and help you find the appropriate hardware to fit. Please call us at 1-800-4KOHLER (M-F; 8am-5pm CST) with your toilet model number. Thank you. -Sarah S. Kohler Customer Service
Verified Purchase
Customer review from kohler.com
Apr 10, 2021
Poor
I needed a replacement for my Rosario Toilet seat since it was no longer made. I was directed to Lustra but it is not the same quality as the Rosario. Also not self closing.. Very disappointed.
by
Response from CSApr 12, 2021
Hi Ritadz, this is Sarah with Kohler Co. I'm sorry to hear you aren't happy with the Lustra toilet seat. Though the Rosario toilet has since been discontinued, when it was available, it included the Lustra seat K-4662. If a self closing seat was on the toilet previously, this was an addition to the toilet. The K-4639 Cachet seat features Quiet Close technology. This seat will also fit the Rosario toilet. Please call our Customer Service team at 1-800-4KOHLER with any questions. Sincerely, Sarah S., Kohler Customer Service
Verified Purchase
Customer review from kohler.com
Jan 15, 2021
Color matched. Perfect fit...
Color matched. Perfect fit
by
Verified Purchase
Oct 31, 2020
green kohler toilet seat
excellent, perfect color match replacement.. highly reccomended
by
Verified Purchase
Recommended
Customer review from kohler.com
Aug 20, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Aug 10, 2020
Excellent for toddlers
Bought this seat for my toddler and she loves it! She can get onto it on her own and it feels safe for her. Aesthetically looks pleasing as well. Highly recommended.
by
Verified Purchase
Recommended
Customer review from homedepot.ca
Jul 1, 2020
Exactly what we needed!...
Exactly what we needed!
by
Verified Purchase
Jun 16, 2020
Didnt fit need to return for credit to a local store. Color matched
Didnt fit need to return for credit to a local store. Color matched
by
Verified Purchase
Recommended
Jan 29, 2020
I purchased this seat in innocent blush color, compare to other colors this is very expensive. It...
I purchased this seat in innocent blush color, compare to other colors this is very expensive. It looks good and but even after paying this much money ($117) this is not a slow closing seat. There are slow closing seats under $50 available from other manufacturers.
by
Recommended
1 found this review helpful
Nov 21, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Oct 2, 2019
Right color, easy installation only wish is was a wood seat instead of plastic
Right color, easy installation only wish is was a wood seat instead of plastic
by
Verified Purchase
Recommended
Jul 24, 2018
Great! The center hole is NOT TOO BIG! ...
Great! The center hole is NOT TOO BIG! And when I sit down I don’t fall in, but the poop goes right thru! Ingenious design!
by
Verified Purchase
Jul 17, 2018
Color was off from picture. Hard to match. Thought with being same brand as toilet it would be cl...
Color was off from picture. Hard to match. Thought with being same brand as toilet it would be closer. Not worth the money
by
Verified Purchase
Mar 13, 2018
Service wasgreat; price ($115.00) was ridiculous. Guess when...
Service wasgreat; price ($115.00) was ridiculous. Guess when the need is great, there is no choice than to pay the price. Right?
by
Verified Purchase
Nov 28, 2017
Looks great; matches the toilet perfectly. So glad they're...
Looks great; matches the toilet perfectly. So glad they're still making these.
by
Verified Purchase
Sep 20, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
May 9, 2017
Exactly what I needed...
Exactly what I needed
by
Verified Purchase
Jan 31, 2017
My Kohler toilet seat got damaged when repairs were done in my bathroom. I worried that I would b...
My Kohler toilet seat got damaged when repairs were done in my bathroom. I worried that I would be unable to get a replacement as it was a special colour - BLUSH - that matches the sink and toilet itself. I was thrilled to find an identical seat at the Home Depot in Deerfield Beach, Florida. Thank you Kohler for keeping this color in stock. All my expectations were met.
:-) :-)