Love the classic features; I’m very happy with my purchase!...
Love the classic features; I’m very happy with my purchase!
by
Verified Purchase
Jun 4, 2019
Unfortunately it has a small leak out of the spout....
Unfortunately it has a small leak out of the spout. I don't have the receipt or I would return it.
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Response from Kohler Product ExpertJun 6, 2019
Hcastellano, this is Sarah with Kohler Co. I'm sorry to hear your Fairfax kitchen faucet is leaking. We would love to connect with you to provide warranty assistance and get your faucet back in good working order. Please email our team at KohlerCustServ@kohler.com. It's important to us that you are able to use and enjoy your Kohler faucet! -Sincerely, Sarah B. KOHLER Customer Service
Verified Purchase
May 14, 2019
The sprayer that came with the kitchen faucet was faulty. It had no pressure. I had to order a re...
The sprayer that came with the kitchen faucet was faulty. It had no pressure. I had to order a replacement sprayer from Kohler directly. This kitchen faucet and sprayer was an exact replacement for the one I had before, but the quality seems to have gone down.
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Response from Kohler Product ExpertMay 15, 2019
Ruth, my name is Jessica with Kohler Customer Service. I am sorry to hear of the issue you experienced with your Fairfax side spray. As a leader in the plumbing industry, Kohler Co. constantly strives to delight our customers through our superior products and impeccable service. Therefore, we were concerned to discover this was not your experience. If you have any questions or need further assistance, please contact our Customer Service team at KohlerCustServ@kohler.com. We're happy to help! - Jessica P. KOHLER Customer Service.
Verified Purchase
Apr 23, 2019
It’s perfect. The brushed nickel is beautiful. My plumber installed...
It’s perfect. The brushed nickel is beautiful. My plumber installed it and told me he prefers the Kohler brand since they last a long time.
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Verified Purchase
Feb 19, 2019
WOULD NOT RECOMEND...
WOULD NOT RECOMEND
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Response from Kohler Product ExpertFeb 26, 2019
HomeDepotCustomer, my name is Sarah with Kohler Co. I'm sorry to hear you aren't happy with your Kohler Fairfax kitchen faucet. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We appreciate you taking the time to provide us with this feedback. We would like to connect with you to learn more about what contributed to your disappointment. Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. We’re here to help. –Sarah B. KOHLER Customer Service
Verified Purchase
Oct 24, 2018
Love it but expensive ...
Love it but expensive
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Verified Purchase
Sep 4, 2018
The faucet looks and works beautifully. Plumber had no difficulties...
The faucet looks and works beautifully. Plumber had no difficulties installing the faucet.
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Verified Purchase
Jun 5, 2018
This is supposed to be a faucet for a kitchen sink. However, the faucet does not move, it is sta...
This is supposed to be a faucet for a kitchen sink. However, the faucet does not move, it is stationary. The water flow cannot be moved from the center of the sink to either side. This is a problem especially if you have a double sink. I can't imagine why they would do this. Pretty but useless.
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Response from Kohler Product ExpertJun 5, 2018
Bobeanie, my name is Sarah with Kohler Co. I'm truly sorry to hear your Fairfax kitchen faucet spout is not moving from sink to sink. The spout should swivel. Please email our team at KohlerCustServ@kohler.com for additional support. We would like to help! -Sarah B. KOHLER Customer Service
Verified Purchase
Apr 24, 2018
I bought this as a replacement for the very same faucet. Old one lasted 14 years. New one is fine...
I bought this as a replacement for the very same faucet. Old one lasted 14 years. New one is fine, fairly easy to install, and does the job. Only issue I had after installation was the stiffness of moving the spigot from side to side. Not sure how to remedy that, as there appeared to be plenty of grease on the mounting column.
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Verified Purchase
Recommended
Sep 20, 2017
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Jan 3, 2017
The faucet is very pretty. However, it probably would be more suited for a larger sink since the...
The faucet is very pretty. However, it probably would be more suited for a larger sink since the faucet is longer than what we previously had.
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Verified Purchase
Recommended
Nov 11, 2014
good affordable faucet
We had the same faucet which after 10 years and our very hard water started leaking. This is the second one of the same style. Easy to install and good quality. The only small thing is the part of the body near the spout started turning a bit yellow, so it doesn't look brand new.
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Verified Purchase
Recommended
1 found this review helpful
Dec 20, 2012
This product is still being offered after several years.
The product was exactly the same that I had bought 13 years ago. I was elated that the product was still offered and at such a great price.
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Pro
Verified Purchase
Recommended
3 found this review helpful
Sep 7, 2011
Love the low profile
I have a low window behind the kitchen sink and did'nt want a tall faucet obstructing the view. I would give it 5 stars but I had to return the first one I bought becauce the handle would'nt turn after installation and I had to pay to have it taken out and another installed.
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Verified Purchase
Recommended
3 found this review helpful
Nov 7, 2009
Style and Function
This product is excellent. It is stylish and serves it function. I love my new faucet and sprayer!