Beautiful Cast Iron Tub- largest in gallons; this is the second bathtub ordered in the model- can not compare Cast Iron to Acrylic- far superior product.
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Verified Purchase
Recommended
Customer review from kohler.com
Feb 5, 2022
Scrollwork bottom NOT SHOWN!!
This lovely looking bathtub had a surprise not detailed or mentioned that I saw.
I looked at it before installation and that the elaborate fancy scrollwork pattern on the bottom of the tub was in the protective plastic sheet, but no it was actually etched into the bottom of the tub. Had I realized it looked like this I would NOT have ordered it. I'm rather sick about it as it was a detail that in my mind does not work in conjunction with the classical lines of this collection. I don't understand why that detail was not conveyed on the front end by both Kohler and Ferguson Enterprises
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Response from 3CFeb 7, 2022
Hi Designer 680, this is Lisa with Kohler Co. I am sorry to hear of your disappointment with your new Memoirs® tub. The detail on the bottom of the tub is our Safeguard® slip-resistant surface. This is a feature on all of our cast iron products, to ensure the safety of our customers. If you have any additional questions or concerns, please feel free to contact us at 1-800-4KOHLER. We are available Monday through Friday from 8 a.m. - 5 p.m. CST. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.