I paid for the heater. the box says there's a heater. There is no heater. The removable panel is a piece of flat plastic cut to the shape of the nice rounded over panel next to it, except it's not rounded over, it fits loosely, and you can see the cut marks. Not at all what you would expect for $2,500.00 from Kohler.
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Response from Kohler Product ExpertJul 18, 2023
Liam, my name is Jessica with Kohler Customer Service. I am sorry to hear of your disappointment with the Devonshire bath. This model comes with a built in heater, the heater will maintain the temperature of the water put in the tub. If yours did not come packaged with the heater, please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
Apr 29, 2022
Stylish, nice placement of jets, and perfect size for our...
Stylish, nice placement of jets, and perfect size for our remodeled bathroom.
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Verified Purchase
Jan 29, 2021
This is a beautiful tub well-made and deep but not...
This is a beautiful tub well-made and deep but not too deep perfect for everyone
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Verified Purchase
May 5, 2020
For a small alvove this tub is well designed im 6'0 adult and I can fully soak... the jets are qu...
For a small alvove this tub is well designed im 6'0 adult and I can fully soak... the jets are quite strong and the heater keeps it just right!!
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Verified Purchase
Recommended
2 found this review helpful
Feb 19, 2018
it does not turn on often!...
it does not turn on often!
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Response from Kohler Product ExpertFeb 21, 2018
Hi David, my name is Sarah with Kohler Co. I'm sorry to hear your Devonshire bath faucet is not always turning on. This is very unusual. We would like to connect with you to learn more about this issue and provide warranty assistance to get it back in good working order. Please contact us by email at KohlerCustServ@kohler.com. Sincerely, Sarah B. KOHLER Customer Service
Verified Purchase
Feb 25, 2015
Whirlpool Tub
Good experience. enjoyed things immensely, hope to do so again.
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DIY
Verified Purchase
Recommended
Jul 1, 2012
Nice tub
The tub is very comfortable; however, we discovered a small leak behind the panel about a month after install. It appears to have been leaking right inside the panel and caused some damage to the wood supports. Home Depot is replacing the unit; however, I am not looking forward to the residual tile work this will cause but it will be nice to have a working tub. Be sure to check inside the panel to make sure this tub is not leaking!!
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Recommended
5 found this review helpful
May 3, 2012
Beautiful tub
Trust the name kohler, buy the right parts and enjoy your heated whirlpool, don't cheap out.
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Recommended
4 found this review helpful
Nov 1, 2010
Wow
This tube works great. The assistance you get from talking with a home depot for finding the drain was also very helpful. The tube works great
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Recommended
3 found this review helpful
Sep 20, 2010
Wow
This tub is really great. The air and water action is intense. You must have the heater. One big problem: After a half hour or more in the tub, you are so relaxed you can barely get out of it and get to bed. Tub is not as heavy as I expected, two people can handled it easy.. Shipping was a week earlier than stated and truck came right to our door. No problems. Price was less than that at local lumber company.
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Recommended
9 found this review helpful
Apr 25, 2010
I purchased the Kohler Devonshire Whirlpool tub online and was very pleased with everything from the FREE shipping, directly into my livingroom, to the fantastic performance of the tub. My contractor had such an easy time installing and hooking it up!