We've had it for about a month. We wanted something simple, attractive, easy to install, compatib...
We've had it for about a month. We wanted something simple, attractive, easy to install, compatible with our other fixtures. This qualified. It's good value, but not a bargain. Screw anchors were needed for our tile walls.
by
Verified Purchase
1 found this review helpful
Jun 15, 2023
Nice grab bar
Got this grab bar for my mom to prevent any falling
It looks very good in the shower
Recommended
by
Verified Purchase
Recommended
Customer review from kohler.com
May 24, 2023
by
Verified Purchase
Nov 25, 2020
Very good, sturdy, good looking and easy to install.
Very good, sturdy, good looking and easy to install.
by
DIY
Verified Purchase
Recommended
Nov 14, 2020
Love it! High quality!...
Love it! High quality!
by
Verified Purchase
Sep 8, 2020
Simple good looking design
Simple good looking design
by
Verified Purchase
Recommended
Apr 23, 2020
This bar was easy to install and looks great. The...
This bar was easy to install and looks great. The diameter is the perfect size to enable a firm hand grip.
by
Verified Purchase
Oct 29, 2019
Nice finish. Looks great. Obviously very strong....
Nice finish. Looks great. Obviously very strong.
by
Verified Purchase
1 found this review helpful
Jun 11, 2019
Works well and provides a better level of safety....
Works well and provides a better level of safety.
by
Verified Purchase
1 found this review helpful
Jun 11, 2019
they look great and are better than the longer size...
they look great and are better than the longer size
by
Verified Purchase
1 found this review helpful
Jun 4, 2019
Great for increased safety in the shower....
Great for increased safety in the shower.
by
Verified Purchase
Jan 1, 2019
We are pleased with this Grab Bar - like the fact that the screws are hidden!
We are pleased with this Grab Bar - like the fact that the screws are hidden!
by
Verified Purchase
Recommended
1 found this review helpful
Oct 2, 2018
It is the perfect size. We already had 2 18”...
It is the perfect size. We already had 2 18” grab bars in the shower and just needed a small one to help stepping into the shower. 9” was too small and 18” was just a little to large. The 12” is just right.
by
Verified Purchase
1 found this review helpful
Feb 20, 2018
Could not be used with metal studs...
Could not be used with metal studs
by
Verified Purchase
1 found this review helpful
Mar 8, 2017
very upset. The instructions said to use a 3/16" drill bit which I had to pay $10 for. Once hol...
very upset. The instructions said to use a 3/16" drill bit which I had to pay $10 for. Once holes were drilled, the included screws were too small for the drilled holes. Now, I have holes in my ceramic tile AND the cement backing. I will have to go back out again, buy bigger screws that fit in the grab bar holes, come home again to install the thing once and for all. This should have been an easy install but it has taken a lot of my time to retrofit the solution. Bad move on the part of Kohler. I called Kohler to report the issue. I waited on hold for 15 minutes to speak to a human being. Customer Service rep. Monique was rude beyond belief, put me on hold again and then transferred my to the Technical Dept. which was the number I pressed in the call tree in the first place. 30 minutes later, Kohlet tells me that I should have only drilled through the ceramic tile. Problem is I had to also drill through the concrete backing.
I will now use wall anchors, different screws and different drill bits because Kohler should know that not everyone puts tile against drywall or wood. Huge pain, poor instructions!
by
Response from Kohler Product ExpertMar 9, 2017
Hi, this is Laura with Kohler Co. I am sorry for the issue you encountered with our grab bar. When you purchase a KOHLER product, you expect to receive the best. This is our goal, as well as providing you with a satisfactory experience when speaking with our Customer Service team. I am truly sorry this was not the case. Could you please email our Customer Service team at KohlerCustServ@Kohler.com? We would like to visit with you and find a satisfactory resolution for you! We look forward to hearing from you. -M. Laura K., KOHLER Customer Service
2 found this review helpful
Sep 6, 2016
Grab bar
Very stylish grab bar. Strong to hold on to.
Looks good