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Customer Reviews for KOHLER Bancroft 4 in. Centerset 2-Handle Low-Arc Bathroom Faucet in Polished Chrome

Internet #100421194

Model #K-10579-4-CP

Store SKU #1000479716

  • 3-hole installation
  • Metal drain and tailpipe included
  • Premium material and ceramic disc valves exceed industry standard

Customer Reviews

  • 4.7
    out of 16 reviews
  • 50% recommend this product
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Showing 1-16 of 16 reviews
Great quality! Good heft to the handles with smooth operation. Classic styling.
Great quality! Good heft to the handles with smooth operation. Classic styling.
by
  • Verified Purchase
  • Recommended
Sloppy Workmanship
1. The levers are not even in the down position when the water is off. The cold lever is pointed up a bit while the hot is level. 2. The water "splatters" out of the spout. Should be a nice even stream. I took out the filter to see if something was not seated, but no improvement after reassembly.
by
Response from Lisa A.Dec 11, 2023
Hello MikeF, this is Lisa with Kohler Co. I am sorry to read of the concerns you have had with your Bancroft® bathroom sink faucet. In the "off" position, the handles will be positioned upward, as shown in the picture online. Both handles will tilt / pull forward 1/4 of a turn or rotation to be in the full "on" position. If this was not occurring, there likely is an adjustment that is needed. Regarding your aerator, if that has been cleaned and there is still an irregular flow, a new aerator may be needed. We would like to connect with you to discuss these things further. Please feel free to contact us at KohlerCustServ@Kohler.com. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
    Sloppy Workmanship
    1. The levers are not even in the down position when the water is off. The cold lever is pointed up a bit while the hot is level. 2. The water "splatters" out of the spout. Should be a nice even stream. I took out the filter to see if something was not seated, but no improvement after reassembly.
    by
    Response from Kohler Product ExpertDec 14, 2023
    Hi MikeF, this is Sarah with Kohler Co. I am very sorry to hear about the difficulties you are having with your Bancroft bathroom faucet. We would love to connect with you directly to provide you with a replacement aerator to straighten the water flow and troubleshoot your handle to ensure it is properly installed. Please email our team at KohlerCustServ@kohler.com for additional assistance. Thank you. -Sarah S. Kohler Customer Service
      Faucet was promptly delivered and installed easily by the homeowner....
      Faucet was promptly delivered and installed easily by the homeowner. The hot water lever seems a bit sticky for operation, but has not, as yet, been a significant issue with operation. May disassemble and lube the washer/gasket. HD was excellent!
      by
      • Verified Purchase
      Simply beautiful
      Bought a few months ago and it is a gorgeous piece. Polished Nickel is rich looking and simply beautiful.
      by
      • Verified Purchase
      Remodeling bathroom countertop and replacing the sink. This faucet is...
      Remodeling bathroom countertop and replacing the sink. This faucet is identical to the old one. Cool beans!!
      by
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
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      Quality is great. I’m also very pleased with the price...
      Quality is great. I’m also very pleased with the price and availability.
      by
      • Verified Purchase
      Solid faucet that is easy to use and looks great....
      Solid faucet that is easy to use and looks great. Also very easy to clean.
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Yes the faucet was easy to assemble and our great...
      Yes the faucet was easy to assemble and our great superintendent put the whole sink together.
      by
      • Verified Purchase
      Quality and design fit perfectly in my renovated bugalow home....
      Quality and design fit perfectly in my renovated bugalow home. Was able to pick from the store with ease. Would order again feom HD.
      by
      • Verified Purchase
      Looks good, works very well, but reduced water flow.
      As another review noted, the supply lines are permanently attached to the faucet and are undersize, resulting in lower water delivery at the spout and requiring adapter fittings (not included) at the supply valves (or you can change to 3/8" valves). Otherwise, this is a nice piece of hardware with smoothly acting quarter turn handles and ceramic cartridges that should last a long time. Just wish they could have fitted in standard 1/2" supply lines.
      by
      • Verified Purchase
      • Recommended
      6 found this review helpful
      Showing 1-16 of 16 reviews

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      Faucet Hole Fit

      1

      1

      1

      Drain Kit Included

      Drain Kit Included

      Drain Kit Included

      Drain Kit Included

      Number of Faucet Handles

      Double Handle

      Single Handle

      Single Handle

      Spout Type

      Low Arc

      Mid Arc

      Mid Arc

      Deckplate Included

      Deckplate Not Included

      Deckplate Not Included

      Deckplate Not Required