The lid had 3 dents in it and a bump in the middle, so I cannot set anything on top of it. Plus,...
The lid had 3 dents in it and a bump in the middle, so I cannot set anything on top of it. Plus, it does not come with a lid and seat, that was very disapointing. I love the color and style, just not a Kohler degree of quality.
by
Response from Kohler Product ExpertApr 11, 2018
Hi di, my name is Sarah with Kohler Co. I'm sorry to hear there are flaws in the tank lid of your Bancroft tank lid. We would like to assist you with your warranty. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to helping you soon! -Sarah B. KOHLER Customer Service
Verified Purchase
Mar 6, 2018
Works great looks great. I love this toilet....
Works great looks great. I love this toilet.
by
Verified Purchase
1 found this review helpful
Feb 20, 2018
Hard to believe it flushes with that little use of water. Easy to install should have replaced th...
Hard to believe it flushes with that little use of water. Easy to install should have replaced the toilet 20 years ago.
by
Verified Purchase
Recommended
1 found this review helpful
Nov 29, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
1 found this review helpful
Aug 22, 2017
WAITED SEVERAL DAYS FOR THE TOILET AND WHEN IT ARRIVED...
WAITED SEVERAL DAYS FOR THE TOILET AND WHEN IT ARRIVED IT WAS BROKEN
KILLED THE JOB
by
Response from Kohler Product ExpertAug 23, 2017
Hi Don, my name is Sarah with Kohler Co. I'm truly sorry to hear your Bancroft toilet arrived damaged, holding up the job. We would like to help ensure your next order is thoroughly checked over and packed to reduce the chance for error. Could you please email us at KohlerCustServ@kohler.com for more information? Sincerely, Sarah B. KOHLER Customer Service
Verified Purchase
Nov 15, 2016
easy to assemble and very packaged
easy to assemble and very packaged
by
Verified Purchase
Recommended
Dec 29, 2014
DO NOT BUY this toilet
Paid the premium for a higher end Kohler toilet. It has had a foul odor since it was new, started not flushing everytime and now won't flush at all! Trading it out for an American Standard!
by
3 found this review helpful
Nov 11, 2014
Bancroft Toilet
Installed with no problems. Purchased this toilt to match the Bancroft Pedestal sink.
Has a great flushing mechanism.
by
Verified Purchase
Recommended
4 found this review helpful
Oct 18, 2014
Great toilet, no seat
The toilet is well made and looks beautiful, but sadly it does not come with a seat or lid. This is just an extra added expense to and expensive toilet!
by
Recommended
4 found this review helpful
Sep 30, 2013
Excellent product.
I have had this Bancroft model Kohler toilet for about two years. It was easily installed and has operated flawlessly from the start. The Kohler system 5 flushing mechanism is a first class operation and the toilet has never been stopped up since it was installed. Completely satisfied.