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Customer Reviews for JELD-WEN 34 in. x 80 in. 6 Lite Craftsman Dark Chocolate Painted Steel Prehung Right-Hand Outswing Front Door w/Brickmould

Internet #204317414

Model #THDJW182500072

Store SKU #1000369290

  • Made of durable rust-resistant galvanized steel
  • Prehung steel door includes frame for easier installation
  • Actual unit size is 35-7/16 in. x 80-7/8 in.

Customer Reviews

  • 4.3
    out of 29 reviews
  • 50% recommend this product
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Showing 1-29 of 29 reviews
Love my door, it looks beautiful. Rich brown color. ...
Love my door, it looks beautiful. Rich brown color.
by
Response from YourJELD-WENTeamMar 3, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
No Weather-stripping :(
Because we needed a right-hand outswing, we understood it would be special order, requiring additional time for order and delivery (pickup in our case) and very expensive compared to standard in-stock doors. After it finally came, not to mention the 6 hr installation because the door was wider than the listed dimensions, you can only imagine our disappointment when we realized the door did not have weather-stripping. It's January in New York. My $1000 door might as well be a cardboard flap.
by
Response from YourJELD-WENTeamJan 19, 2023
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from YourJELD-WENTeamSep 8, 2022
    JELD-WEN 30 in. x 80 in. 6 Lite Craftsman Black Painted Steel Prehung Left-Hand Outswing Front Door w/Brickmould. Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    Great door nice look...
    Great door nice look
    by
    Response from YourJELD-WENTeamJun 1, 2022
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    Good quality door and very easy installation....
    Good quality door and very easy installation.
    by
    Response from YourJELD-WENTeamMay 5, 2022
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    by
    • Verified Purchase
    Beautiful door but what about weatherstripping?
    I love the look of this door which matches my house; however, it came with no weatherstripping, was that just an oversight or did Home Depot lose the weather striping? All front doors need weather stripping for many reasons. I am also unhappy to learn about the Polystyrene filling because I assumed it was wood and Styrene is quite flammable. I was grateful to find a metal door because I live in an area that is at high risk for fire but the Styrene might defeat the purpose.
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    Response from YourJELD-WENTeamDec 28, 2021
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      Very well made door. Better than expected....
      Very well made door. Better than expected.
      by
      Response from YourJELD-WENTeamAug 19, 2021
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        On line discrepancy
        want a door, this is it. Description I asked for was 32 x80, right in swing, which my contractor says means door knob on left, hinges on right, i.e, right inswing. Description to the left of pix says right inswing, two full descriptions on the bottom of page says left outswing. how do you manage to sell the correct items.
        by
        Response from YourJELD-WENTeamJun 23, 2021
        Looks like Home Depot's website is set up having both handings and they highlight the swing and handing of the particular door shown. This 32 X 80 Craftsman Mesa Red Painted Right-Hand outswing 6 lite Clear Steel Prehung Front Door w/Brickmold can be built with Handing Right and Inswing.
        Please contact your local Home Depot store for ordering and availability in your area. Thank you for your inquiry. Jeldwen
          Better than expected. Beautiful door!...
          Better than expected. Beautiful door!
          by
          Response from YourJELD-WENTeamNov 16, 2020
          Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
          • Verified Purchase
          Beautiful door, high quality.
          Beautiful door, high quality.
          by
          Response from YourJELD-WENTeamNov 16, 2020
          Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
          • Verified Purchase
          • Recommended
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          I was a little hesitant about purchasing this online without...
          I was a little hesitant about purchasing this online without actually seeing the door at the store. I was pleasantly surprised when we picked it up and installed it because it is perfect. I’ve had a lot of compliments from friends and family who have seen it since we installed it.
          by
          Response from YourJELD-WENTeamApr 2, 2020
          We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
          • Verified Purchase
          The door actually came mounted in its own little cradle , which kept it vertical and stable. The ...
          The door actually came mounted in its own little cradle , which kept it vertical and stable. The door was straight and defect free , the paint appears to be of a good quality and uniformed. The window pains were finished nicely , all around nice door :)
          by
          Response from YourJELD-WENTeamAug 28, 2019
          We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
          • Verified Purchase
          • Recommended
          1 found this review helpful
          I ordered two doors. One came with security hinges....
          I ordered two doors. One came with security hinges. One came without security hinges. Now I have to buy additional hinges just to ensure the security of the doors. Very disappointed with this.The doors themselves are nice doors and easy to install. Nice weather seal and the paint is decent.
          by
          Response from YourJELD-WENTeamAug 26, 2019
          Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
          • Verified Purchase
          3 found this review helpful
          Beautiful door! Arrived in great condition. And, was much easier...
          Beautiful door! Arrived in great condition. And, was much easier to install than I had imagined.
          by
          Response from YourJELD-WENTeamJun 26, 2019
          We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
          • Verified Purchase
          2 found this review helpful
          Door was under sized from advertised by ½ inch all...
          Door was under sized from advertised by ½ inch all around. Wedged some ½ inch thick boards to fill in the gap. The front molding covered it up from the outside. This was used for a side garage door.
          by
          Response from YourJELD-WENTeamApr 14, 2020
          Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
          • Verified Purchase
          3 found this review helpful
          Paint peels off
          We love the door but the red paint began to peel off within the first 6 months.
          by
          Response from YourJELD-WENTeamApr 15, 2020
          Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 800.535.3936. Jeldwen
            3 found this review helpful
            Paint from factory was great, easy to install, the shipping packaging was perfect- no scratches o...
            Paint from factory was great, easy to install, the shipping packaging was perfect- no scratches or dents
            by
            Response from YourJELD-WENTeamDec 20, 2018
            We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Door is well made and good overall quality. Paint finish...
            Door is well made and good overall quality. Paint finish is average,
            by
            Response from YourJELD-WENTeamNov 1, 2018
            JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
            • Verified Purchase
            3 found this review helpful
            Was not the best workamanship. The contractor actually asked...
            Was not the best workamanship. The contractor actually asked if we wanted to return it. We installed it and it is satisfactory.
            by
            Response from YourJELD-WENTeamSep 21, 2018
            Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
            • Verified Purchase
            2 found this review helpful
            No issues with installation and the door looks great....
            No issues with installation and the door looks great.
            by
            Response from YourJELD-WENTeamSep 19, 2018
            We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
            • Verified Purchase
            The door had NO paperwork of any kind. It came with the WRONG hinges. It also came with a door ...
            The door had NO paperwork of any kind. It came with the WRONG hinges. It also came with a door sweep which caused the door to bind terribly. Later we found out that this door should not have a door sweep!!!! A little paper work may have told us that. Over all this door was a night mare to install.
            by
            Response from YourJELD-WENTeamSep 11, 2018
            Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
            • Pro
            • Verified Purchase
            2 found this review helpful
            Excellent product. I installed it myself (with a little...
            Excellent product. I installed it myself (with a little help!) and it looks and works great.
            by
            Response from YourJELD-WENTeamApr 1, 2020
            We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
            • Verified Purchase
            Door is excellent quality. Easy to install.
            Door is excellent quality. Easy to install.
            by
            Response from YourJELD-WENTeamFeb 19, 2018
            We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
            • Verified Purchase
            • Recommended
            All was good but a little surprised with a message...
            All was good but a little surprised with a message after one week that if I didn’t pickup with the next week it would be shipped back after waiting 4 weeks for it to be delivered. But all is good.
            by
            Response from YourJELD-WENTeamFeb 13, 2018
            We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
            • Verified Purchase
            It took a while to find the right door---this is it! We are happy with this door and the installa...
            It took a while to find the right door---this is it! We are happy with this door and the installation.
            by
            Response from YourJELD-WENTeamFeb 12, 2018
            We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
            • Verified Purchase
            • Recommended
            Nice...
            Nice
            by
            • Verified Purchase
            1 found this review helpful
            Nice door for the price. The finish seems durable and...
            Nice door for the price. The finish seems durable and the overall quality is good. My only complaint is that the door came with removable pin hinges. These are fine for an inswing door, but on an outswing door, where the hinges are outside,it is a major oversight on the manufacture’s part.
            by
            Response from YourJELD-WENTeamMay 24, 2017
            We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. In regards to your hing issue the hing is a safety stud hing so while someone may be able to remove the pins they cannot remove the door from the frame when it is shut. The safety stud locks the door in place. Jeldwen
            • Verified Purchase
            7 found this review helpful
            Showing 1-29 of 29 reviews