Frame doesn't fit a standard door handle. The handle overlaps the frame and does not look very go...
Frame doesn't fit a standard door handle. The handle overlaps the frame and does not look very good. I replaced all the door in my house and the 28" was the only one with this problem. Of course the doors where all special ordered and could not be returned. Always inspect your purchase at the store before accepting delivery.
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Response from YourJELD-WENTeamMar 18, 2019
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
1 found this review helpful
Dec 24, 2019
Very attractive door for my linen closet ..looks great painted white with my Schlage brass door l...
Very attractive door for my linen closet ..looks great painted white with my Schlage brass door latch
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Response from YourJELD-WENTeamDec 26, 2019
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Recommended
Oct 29, 2019
As described. Assistance with pick-up was timely and helpful....
As described. Assistance with pick-up was timely and helpful.
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Response from YourJELD-WENTeamMar 5, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Jul 30, 2019
No ,it is advertised as an 18 inch wide door,...
No ,it is advertised as an 18 inch wide door, it is only 16 inches wide. Had to make modifications to closet opening. You should change the dimensions on add. It was a pain.
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Response from YourJELD-WENTeamAug 1, 2019
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Jul 24, 2019
Worked fine - couldn’t believe it was made like pressed...
Worked fine - couldn’t believe it was made like pressed cardboard.
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Response from YourJELD-WENTeamJul 24, 2019
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Jul 23, 2019
I love it, wish I would have had the...
I love it, wish I would have had the doorknob hole drilled.
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Response from YourJELD-WENTeamJul 23, 2019
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Jul 17, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamJul 17, 2019
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Jul 10, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamJul 10, 2019
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Jul 9, 2019
The doors came in 2 weeks early and the ...
The doors came in 2 weeks early and the packaging to protect the door was second to none. The install was challenging but I got it done.
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Response from YourJELD-WENTeamApr 1, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Jun 5, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamJun 5, 2019
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Oct 30, 2018
Yes I did and thanks for your help ...
Yes I did and thanks for your help
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Response from YourJELD-WENTeamApr 13, 2020
Thank you for taking the time to provide this review. We appreciate your feedback
Verified Purchase
Sep 20, 2016
Interior closet doors
I thought these closet doors had the holes for the door knobs, but they don't - I'm very disappointed that now I have to also pay to have them drilled out. As a consequence, it is costing more than I wanted to spend.
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Response from YourJELD-WENTeamApr 7, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Pro
Verified Purchase
1 found this review helpful
Feb 25, 2015
Sturdy but light.
First one was damaged in shipping and had to be returned. Corners are easily worn if not handled carefully.
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Response from YourJELD-WENTeamApr 1, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Recommended
5 found this review helpful
Apr 1, 2014
Fit well
Fit well but wish it could have been bought with door knob holes already cut.