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Customer Reviews for JELD-WEN 24 in. x 80 in. Princeton Primed Left-Hand Smooth Molded Composite Single Prehung Interior Door

Internet #203664260

Model #THDJW137200033

Store SKU #1000356524

  • Prehung composite door includes frame for easier installation
  • Light weight, cost effective door that compliments any style
  • Actual unit size is 25-9/16 in. W x 81-11/16 in. H

Customer Reviews

  • 4.1
    out of 26 reviews
  • 78% recommend this product
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Showing 1-26 of 26 reviews
Warped
The door warped in a few months. In order to return it I would need to rip out the entire frame. Zero help from customer service!
by
Response from YourJELD-WENTeamMar 8, 2024
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
    by
    • Verified Purchase
    Took 3 tries and 5 months to get these doors. When they finally arrived, they were damaged. No fault of Home Depot, it was all JELD-WEN.
    by
    Response from YourJELD-WENTeamMar 15, 2024
    Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    The door came with cracks and it does not close...
    The door came with cracks and it does not close all the way causing Light to be visible even with the door closed. Quality is not that great either for a $350 door. Builder grade Doors are much sturdier than Jeld-wen door.
    by
    Response from YourJELD-WENTeamApr 13, 2022
    Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
    • Verified Purchase
    One of three doors had a slight bow....
    One of three doors had a slight bow.
    by
    Response from YourJELD-WENTeamDec 28, 2021
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from YourJELD-WENTeamDec 29, 2021
      Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
      • Verified Purchase
      Door was well made and installed well. Downside it was...
      Door was well made and installed well. Downside it was not in stock and took 2 months to get
      by
      • Verified Purchase
      Door is great, hinges were placed on wrong side of...
      Door is great, hinges were placed on wrong side of the door. Other then that, we liked it.
      by
      Response from YourJELD-WENTeamJan 11, 2022
      Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      Excellent door, went up with ease.
      Excellent door, went up with ease.
      by
      • Verified Purchase
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from YourJELD-WENTeamJul 2, 2020
      Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from YourJELD-WENTeamMay 7, 2020
      Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from YourJELD-WENTeamApr 1, 2020
      Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
      • Verified Purchase
      The door is pretty nice. No complaints. I...
      The door is pretty nice. No complaints. I had someone install it. He added some wooden strip to fill in the side .
      by
      Response from YourJELD-WENTeamMar 4, 2020
      Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
      • Verified Purchase
      Very good finish and perfect quality..
      Very good finish and perfect quality..
      by
      Response from YourJELD-WENTeamDec 26, 2019
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      • Recommended
      poor millwork
      Millwork was so poor the lockset hole didnt line up with the strike. Hinges were not mortised deep enough so hinge was on top of jamb. When plumb and level door would not close unless you planed the side of the door making the door no longer square. Too much work to correct all the problems and fill with putty, especially for a prehung door. Maybe it was a bad production run. Returned the doors.
      by
      Response from YourJELD-WENTeamSep 27, 2019
      Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        1 found this review helpful
        This door was a perfect match to the existing door. Easy to install and looks great. If I had one...
        This door was a perfect match to the existing door. Easy to install and looks great. If I had one thing I had to complain about was that it was a little pricey. If I would of went with just a rounded pattern at the top it would of been a hundred dollars cheaper!
        by
        Response from YourJELD-WENTeamAug 16, 2019
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        • Recommended
        1 found this review helpful
        5 Star Review
        Rating provided by a verified purchaser
        by
        Response from YourJELD-WENTeamFeb 21, 2019
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        The door was well mae with detail for the money. Easily installed. I ordered 5 moe of the doors...
        The door was well mae with detail for the money. Easily installed. I ordered 5 moe of the doors for our upstairs renovation.
        by
        Response from YourJELD-WENTeamApr 13, 2020
        Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
        • Verified Purchase
        • Recommended
        Dorr was easily installed, looks good and every bit worth the money..
        Dorr was easily installed, looks good and every bit worth the money..
        by
        Response from YourJELD-WENTeamJan 23, 2019
        JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
        • Verified Purchase
        • Recommended
        Great quality of workmanship. Took exceptionally long to receive...
        Great quality of workmanship. Took exceptionally long to receive after ordering.
        by
        Response from YourJELD-WENTeamApr 13, 2020
        Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
        • Verified Purchase
        Good quality product.No problem installing.Would buy again....
        Good quality product.No problem installing.Would buy again.
        by
        Response from YourJELD-WENTeamApr 13, 2020
        Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
        • Verified Purchase
        Great quality fits perfect!...
        Great quality fits perfect!
        by
        Response from YourJELD-WENTeamJul 25, 2018
        JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words. Jeldwen
        • Verified Purchase
        Great doors / but no trim
        Beautiful doors, seem to be well made. Husband was not too happy that i ordered the wrong doors. These are pre-hung, just don't have the trim for easy installation. We worked "old-school" with shims on having to adjust these pre-hung doors into the doorway. Lots of time spent we wished was quicker, but were very satisfied with the results.
        by
        Response from YourJELD-WENTeamApr 1, 2020
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • DIY
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Great match for the other doors in my house
        The door was not grooved deep enough for the door pin's plate. I had to carve it deeper with a screwdriver, but that turned out to be surprisingly easy. The door works great and fits great and this was the only trouble I had with it. It matches the other doors in my house almost exactly (hinges look a little different, but no one's going to notice that).
        by
        • Verified Purchase
        • Recommended
        3 found this review helpful
        Showing 1-26 of 26 reviews

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