This was the only door available in the market to match all my other interior doors. I needed one to add to a new room we built in the house. We wanted a pre-hung door but regrettably this exact door was only available as a slab.
All that said it took a bit over a month to get it once ordered.
The quality of the detail around each indentation is horrible. The router bit left the groove detail very coarse, inconsistent, and not smooth. Our carpenter is using alot of sandpaper and wood filler/putty, at extra cost, to make it look right and presentable.
I would have returned it but couldn’t wait another 30 days for a replacement that might have been of the same poor quality.
All in all I wouldn’t recommend this product unless stuck like me needing the exact same dimensions and relief cut out size, shape and proportions.
by
Response from YourJELD-WENTeamAug 2, 2023
Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 888-594-3578.
Verified Purchase
1 found this review helpful
Jun 28, 2023
Fit just like it was suppose to. Was what I ordered. All good.
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Response from YourJELD-WENTeamJun 28, 2023
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Nov 16, 2022
The house I'm selling has this style door and this...
The house I'm selling has this style door and this was very expensive compared to the 6-panel doors that you stock.
by
Response from YourJELD-WENTeamNov 16, 2022
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Jul 27, 2022
Just a slab with no precuts for locks or hinges
This is a direct replacement but there is no precuts made for hinges and handle/lock. Unfortunately there is also no option to order cuts and you need to make them yourself.
by
Response from YourJELD-WENTeamJul 28, 2022
Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 800.535.3936.
Verified Purchase
Recommended
Feb 1, 2022
The door delivered did not match the sizes noted in...
The door delivered did not match the sizes noted in the description. The description for the Door Slab (SKU #1000353218) stated a 30" x 80" door would actually be 31-11/16" x 80-7/16", when in fact it was exactly 30" x 80".
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Response from YourJELD-WENTeamFeb 2, 2022
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
1 found this review helpful
Dec 22, 2021
TOOK SEVERAL WEEKS TO ARRIVE AT THE STORE. PRODUCT WAS...
TOOK SEVERAL WEEKS TO ARRIVE AT THE STORE. PRODUCT WAS AS EXPECTED.
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Response from YourJELD-WENTeamDec 22, 2021
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Oct 6, 2021
by
Jul 23, 2021
These doors a well made. I have worked on Jeld-wen...
These doors a well made. I have worked on Jeld-wen doors in the past and I am happy with their product. I also use trie windows.
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Response from YourJELD-WENTeamDec 28, 2021
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Jul 17, 2021
It was just what I needed and arrived sooner than...
It was just what I needed and arrived sooner than expected
by
Response from YourJELD-WENTeamJul 21, 2021
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Apr 21, 2021
The doors are easily damaged in the edge. I liked...
The doors are easily damaged in the edge. I liked the previous version of Jeld-wen interior doors that had a textured surface much better. They look nicer and much more durable than the current doors that appear to have taken their place.
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Response from YourJELD-WENTeamMay 12, 2021
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days.
Verified Purchase
1 found this review helpful
Mar 18, 2021
Had to replace my door. This was an exact...
Had to replace my door. This was an exact match and arrived much more quickly than they predicted originally. Picked it up at the store. Also got a kit to do the routing for the hinges so install was a breeze.
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Response from YourJELD-WENTeamMar 22, 2021
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Aug 28, 2020
It was to replace a bedroom door and my doors...
It was to replace a bedroom door and my doors are textured so it was noticeable being close to another door.. The style was the same... just not textured.
by
Verified Purchase
1 found this review helpful
Jul 1, 2020
The size of the door it was great, but it...
The size of the door it was great, but it was flat and did not match the doors in my house. the doors in my house looks like has some kind of patterns on them, but the door I received from Home Depot don’t have this kind of pattern on it.
by
Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Apr 21, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamApr 22, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Apr 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamApr 9, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Apr 7, 2020
They were. Nice doors. Matched what we already have.
They were. Nice doors. Matched what we already have.
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Response from YourJELD-WENTeamApr 13, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Recommended
Nov 30, 2019
Difficult to Trim
Door needed to be trimmed by 1/8" on each side. It was incredibly difficult to trim, which resulted in the door being damaged beyond usability, completely wasting my time and money. This was not user error.
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Response from YourJELD-WENTeamDec 5, 2019
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
1 found this review helpful
Aug 11, 2019
If you're looking to waste some time, these are the doors for you, if not, save yourself, and DON...
If you're looking to waste some time, these are the doors for you, if not, save yourself, and DONT get these.
I'm single, I just bought a new house, and I really shouldn't be trusted with more than a screwdriver.
My house came with cheap hollow single panel doors that got banged up while moving in. So I was super excited to hear I could order these with the hinges pre installed to where my existing hinges are. I spent a solid hour in the store ordering 4 of these, each with different hinge locations. The store associate checked and double checked that the order was entered correctly, and this was confirmed on my special order sheet. It was an additional $40 approx, per door, to customize them, but it seemed worth it since I had no way of doing the hinges myself.
After about 3 weeks they came in, I went to the store, rented a truck, bought some paint, loaded the doors, got them inside my house 1 at a time, went back to the store, returned the truck, got back in my car, went home, and was excited to at least install 1 since it was already 10pm. I took off my door, lined the new one up to put it in place....but...the hinges didn't line up....???!! How could that be??
Turns out, all of the door hinges were placed at 7" and 71". NONE OF THE CUSTOMIZING was done. NONE. Every single one was the same, and not a single one matched any of my doors!
The next day, I somehow got these in my small SUV by leaving the tailgate open, and since I had no idea what I was doing, used a ridiculous amount of twine to secure them, then drove 15mph back to the store. The associate handling my return said this happens all the time. WOW. That was even more maddening. Why does HD continue work with this manufacturer?
The doors themselves were a lot lighter and hollow than I had been expecting, I was replacing cheapo $30 hollow flat doors, and these aren't much of an upgrade except for the 2 panel design. They look nice but thats where it ends.
I didn't re-order them because HD said they have no way of making sure that it doesn't happen again.
This experience been nothing but a giant waste of my time that I will never get back.
oh and i cracked one of my existing doors taking it off, so now i cant put it back on.
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Response from YourJELD-WENTeamAug 13, 2019
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
3 found this review helpful
Mar 27, 2019
4 Star Review
Rating provided by a verified purchaser
by
Response from YourJELD-WENTeamMar 27, 2019
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Apr 21, 2017
4 Star Review
Rating provided by a verified purchaser
by
Response from YourJELD-WENTeamApr 2, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Aug 13, 2014
BUYER BEWARE
DON'T BUY THIS DOOR.. I BOUGHT 8 OF THEM AND WHEN I WENT TO RETURN THEM, HOME DEPOT REFUSED TO TAKE THEM BACK. THEY SAID IT WAS A "SPECIAL ORDER DOOR". ANYTHING THAT ISN'T IN THE STORE IS CONSIDERED SPECIAL ORDER AND THEY WON'T TAKE THEM BACK. I SAW THEY WERE ON SALE, SO THAT IS WHY I BOUGHT THEM. IT IS REALLY ODD THEY NEVER SAID THESE DOORS WEREN'T RETURNABLE WHEN I PURCHASED THEM.
I WAS RETURNING THEM BECAUSE I WANTED TO PLACE MY DOOR HANDLE IN THE SPACE BETWEEN THE TWO PANELS. MY CONTRACTOR POINTED OUT THAT SPACE IS ONLY 29/30 INCHES HIGH AND THE "NORMAL" DOOR HANDLE IS PLACED AT 36 INCHES. THE DOOR HANDLE PLACED AT 36 INCHES MAKES THE DOOR LOOK REALLY ODD. IT ISN'T WHAT I WAS EXPECTING . NOW I'M OUT OVER $300. WHATEVER HAPPENED TO CUSTOMER SERVICE AT HOME DEPOT. BUYER BEWARE
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Response from YourJELD-WENTeamApr 2, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
13 found this review helpful
Mar 11, 2014
Very nice doors at an reasonable price
Nothing more to say, the doors are as described. Look great, and costs
by
DIY
Verified Purchase
Recommended
3 found this review helpful
Feb 6, 2014
Great Doors!
These are nice doors - I had to order online, which was a super simple and easy process -- allow me to get what i really wanted. The bummer now is that our house isnt perectly straight and we have had to cut and shave each door (7 total) to fit our door jams. But, the work is paying off, as they look beautiful! I would totally recommend!
by
DIY
Recommended
3 found this review helpful
Jan 28, 2014
Simple and classy hollow core door
The slab is lighter than the 6 panel fake wood grain door slabs sold in stock at Depot but has a better sound insulation rating. These slabs can also be ordered as solid core for more money. The 2 panel make the house look custom instead of off the shelf like every other newer home.
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Response from YourJELD-WENTeamApr 24, 2020
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Recommended
7 found this review helpful
Oct 22, 2013
This product has excellent features
I love this product and looks great installed. We received a great price for these solid doors.
by
Verified Purchase
Recommended
4 found this review helpful
Sep 28, 2013
Took to long to get
6 week long ok for the money.look good not true to size