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Customer Reviews for JELD-WEN 28 in. x 80 in. Craftsman Vanilla Painted Right-Hand Smooth Solid Core Molded Composite MDF Single Prehung Interior Door

Internet #203618077

Model #THDJW137100044

Store SKU #1000357557

  • Prehung composite MDF door includes frame for easier installation
  • Solid core doors dampens sound transmission throughout home
  • Actual unit size is 29-3/8 in. W x 81-11/16 in. H

Customer Reviews

  • 3.7
    out of 136 reviews
  • 51% recommend this product
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Showing 1-30 of 136 reviews
Un-mitered door stops
Since the 18” door size is not a stock item and only available in solid core, I had to special order and wait 3-4 weeks for delivery, only to find the doorstops to be un-mitered and no nail wholes filled in. Now have to fill in these gaps
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Response from YourJELD-WENTeamDec 12, 2023
Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
    2 found this review helpful
    Great doors. Thankful to find something that fits my closets...
    Great doors. Thankful to find something that fits my closets and also matches the bedroom doors. They aren't painted yet in the photo.
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    Response from YourJELD-WENTeamApr 4, 2022
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    this door uses an MDF clad particle board as framing and MDF as panels. This will help to prevent...
    this door uses an MDF clad particle board as framing and MDF as panels. This will help to prevent shrinkage and cracking of the finish over time. We like the features and it is a good value for a prehung door. The primer leaves some orange peel which will go away after light sanding and painting. This being molded MDF gives a perfect surface impression, no wood grain or wood defects - something to consider when using it in a renovation/restoration project.
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    Response from YourJELD-WENTeamJul 19, 2021
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    • Recommended
    First off, I ordered this sad door back in January. It only arrived late April. It is Sooooo poo...
    First off, I ordered this sad door back in January. It only arrived late April. It is Sooooo poorly made. The edges are rough to the point that all the sanding in the world will not smooth them out. A pathetic attempt. Had I known how bad this door was, I would never have gotten it. The company should be ashamed to put out such a piece of crap.
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    Response from YourJELD-WENTeamMay 3, 2021
    Thank you for your feedback on JELD-WEN. We apologize for your disappointment and frustration and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
      4 found this review helpful
      The installation was very easy and the finish was such high quality. I never had a door the open ...
      The installation was very easy and the finish was such high quality. I never had a door the open and close so smoothly as JELD-WEN. Well worth the money paid for this door. If I was rating the JELD-WEN door from 1 to 10, I would give it a 15. The style option gave me the look I wanted for my home gym/training room. I'm a golf coach and trainer this door fit the circumstances on both accounts.
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      Response from YourJELD-WENTeamJan 31, 2019
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      1 found this review helpful
      This is a great, solid door that perfectly fits with my bathroom. It needed to be painted, obviou...
      This is a great, solid door that perfectly fits with my bathroom. It needed to be painted, obviously to look like it does in the picture but I am very happy with the quality
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      Response from YourJELD-WENTeamMar 8, 2017
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
      • Verified Purchase
      • Recommended
      2 found this review helpful
      Great door, love the look
      Love the look of these doors. Nice shaker style but angle around the panels slightly softens the look. Better than a hard 90 degree angle. We installed 5 pre-hung and also hung 2 slabs in the doorway into the den. I really wanted something different from the standard 6 panel and these are the best! Love them!
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      • DIY
      • Verified Purchase
      • Recommended
      12 found this review helpful
      Jeld Wen build quality terrible
      As a previous homebuilder with nine years of experience, I have an eye for quality and attention to detail. I waited awhile to review these but shouldn't have. I purchased 14 doors. They were on sale at the time and my wife and I had purchased these solid core craftsman doors to replace the hollow core ones in our home we are slowly remodeling. The doors arrived on a skid and completely wrapped in plastic which made them impossible to view for damage. We accepted them and brought them home. I began to install them and noticed exposed trim nails first. Not a problem as I figured I would just break them off and hammer them in and wood fill. Then I noticed a warped door, so I put that one for a closet door. The sticking is also barely tacked on and not square as the previous reviewers had mentioned. The sticking is also bowed so the door does not seal square against it. I also believe the strike plate is bored incorrectly so when you install a lock set the door rattles inside the strike. Make sure to get adjustable strikes with the bend tab so the door will close silently. Some doors have the hinges inset inside the door cleanly following the hinge, while a few are simply screwed to a bored out rectangular inset. While the doors are a huge improvement to the standard flat hollow-core doors we had, the price of these doors is high considering the build quality. They don't have these in stock in the store so be careful ordering and know that they will be flawed and need repairs once purchased. I'll try to add some images later if possible.
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      Response from YourJELD-WENTeamApr 7, 2020
      Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Pro
      112 found this review helpful
      service suc*s
      Customer service counter was great. The people in the back trying to find my order or a bunch of idiots. Waited over an hour for them to find eight doors on two pallets. Home Depot needs to hire qualified people.
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      Response from YourJELD-WENTeamApr 22, 2024
      Thank you for your feedback. JELD-WEN is sorry to hear that your expectations were not met. We consider customer service to be a top priority, and we take your comments seriously. Thank you for bringing this to our attention, we are always looking for opportunities to improve and will forward this feedback to the appropriate representative. Jeldwen
        • Recommended
        Doors were damaged and had to be reordered. wrong doors were reordered and I have a door that is too large. Doors were special order and arrived dirty and covered in bird crap. Now I have to deal with returning a door.
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        Response from YourJELD-WENTeamJan 5, 2024
        Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
        • Verified Purchase
        Terrible it took weeks to get and when it came it was damaged and we were forced to use it because it had already delayed the project by weeks and that is the 2nd time this has happened on this project
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        Response from YourJELD-WENTeamDec 22, 2023
        Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
        • Verified Purchase
        1 found this review helpful
        Not A Quality Door
        We bought a total of 7 doors for our house. Almost everyone of them had the frame tweaked or the door itself was bowed. Multiple missing screws and the hinges were hit and miss on if the cutouts were deep enough. Definitely disappointed in the quality. I will not use these moving forward.
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        Response from YourJELD-WENTeamNov 30, 2023
        Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
          The door was covered with dust and bird crap. Disappointing that I spent almost $3500 on doors and 3 of them had to be reordered and the doors I received were in less than desirable condition. I have never seen a door in the store that had such damaged packaging and covered in dirt and bird crap.
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          Response from YourJELD-WENTeamDec 1, 2023
          Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
          • Verified Purchase
          1 found this review helpful
          misaligned knob and strike plate holes.
          Ordered 8 solid core interior doors (Craftsman/Monroe) for house renovation. Doors purchased in May 2021 and hung in May 2022. When installing knobs this Fall found that door holes for knobs did not align with strike plate holes in 6 of the 8 doors. They were offset by 3/8 to 1/2" and unfortunately required modifications to the strike plate holes. The top of the frame was square. It seems to be a quality control issue with the manufacturer. Would likely not buy doors from this manufacturer again and will certainly pay attention to possible quality defects in the future.
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          Response from YourJELD-WENTeamNov 7, 2023
          Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
            The door and the jamb were too tight. Even before putting it in the rough opening, the door would not close cleanly in the jamb. We had to build a new jamb, which makes the whole "pre-hung" thing useless. Poor manufacturing.
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            Response from YourJELD-WENTeamSep 18, 2023
            Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
            • Verified Purchase
            1 found this review helpful
            Three stars may be generous. Packaging did not provide...
            Three stars may be generous. Packaging did not provide protection of the doors. Handling at the store level was not good. Doors were knicked up and damaged but we were at our vacation home in TX for a limited time, so we did not have time to mess around with returns, etc. We ordered primed doors. The doors took paint well. The solid core doors are more touchy than anticipated. Wanted to trim the bottom but did not since I was fearful that the chip board would be exposed--manufacturer severely limits amount that can be trimmed. Finish layer is very thin and sensitive to damage. They are not as durable as expected. I am concerned that these doors will not hold up as well as expected. I have used solid core doors with a wood finish layer in the past that is more durable than these doors.
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            Response from YourJELD-WENTeamMay 5, 2023
            Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
            • Verified Purchase
            slightly better than the slab doors from them
            I left a review on some slab doors I purchased of these. They are just not consistent. The jamb was wanky and needed immediate adjustment. The milling for hinges was poor and required sanding and clean up. Primer is meh snd not consistent
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            Response from YourJELD-WENTeamMar 6, 2023
            Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
              I’ve used Jeld-Wen products for years and this is the...
              I’ve used Jeld-Wen products for years and this is the first time I’ve been disappointed. The frame is now particle board, the detail on the molded door is not very sharp. I had to sand and fill defects in the door. And they are at least double the price in the last couple of years. Useable, but mediocre.
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              Response from YourJELD-WENTeamJul 29, 2022
              Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
              • Verified Purchase
              Door panel was split at the top...
              Door panel was split at the top
              by
              Response from YourJELD-WENTeamJun 8, 2022
              Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
              • Verified Purchase
              1 found this review helpful
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              • Verified Purchase
              Great closet doors. The only ones I could find that...
              Great closet doors. The only ones I could find that match my new three panel bedroom doors.
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              Response from YourJELD-WENTeamApr 4, 2022
              We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
              • Verified Purchase
              by
              • Verified Purchase
              Love the new doors. They are solid I never had...
              Love the new doors. They are solid I never had that before they came in a little ruff but the installer will take care of it
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              Response from YourJELD-WENTeamFeb 10, 2022
              We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN products. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
              • Verified Purchase
              Love how heavy the door is and the style is...
              Love how heavy the door is and the style is just what I was looking for
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              Response from YourJELD-WENTeamFeb 1, 2022
              We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
                I was surprised at the quality and weight of the...
                I was surprised at the quality and weight of the door. They hung up easily without too much adjusting.
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                Response from YourJELD-WENTeamJan 20, 2022
                We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
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                    To be honest not really worth $400. More like $150-200...
                    To be honest not really worth $400. More like $150-200
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                    Response from YourJELD-WENTeamNov 11, 2021
                    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
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                            Showing 1-30 of 136 reviews