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Customer Reviews for JELD-WEN 24 in. x 80 in. Santa Fe Vanilla Painted Smooth Solid Core Molded Composite MDF Interior Door Slab

Internet #203618018

Model #THDJW137500006

Store SKU #1000372058

  • Slab is made of molded composite MDF engineered to reduce sound
  • Slab is trimmable up to 1/8in. on all edges (top, bottom, sides)
  • Actual unit size is 25-9/16 in. W x 81-11/16 in. H

Customer Reviews

  • 3.8
    out of 29 reviews
  • 70% recommend this product
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Showing 1-29 of 29 reviews
We are converting all dark stained solid panel doors in the house to this Santa Fe door and have ...
We are converting all dark stained solid panel doors in the house to this Santa Fe door and have been very pleased so far. The primed product should be sanded slightly and re-primed before paint because the primed finish is a little rough and dirty and finish paint will not stick well to their primed surface.
by
Response from YourJELD-WENTeamApr 14, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Recommended
    2 found this review helpful
    Maybe I lucked out? I ordered a slab for a barn door and an entry door (pre-hung). I ordered th...
    Maybe I lucked out? I ordered a slab for a barn door and an entry door (pre-hung). I ordered them primed because I don’t trust someone else to paint them to my standards. That’s what my hubby is for...lol. He gets me. I ordered the solid core because I wanted the weight and higher quality. I am not disappointed. They look absolutely gorgeous! I’m just hoping the other 6 doors I have to order are not jinxed because I love the style so much!
    by
    Response from YourJELD-WENTeamApr 13, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
      • Recommended
      2 found this review helpful
      Very heavy door. Beautiful....
      Very heavy door. Beautiful.
      by
      Response from YourJELD-WENTeamJul 6, 2022
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      Love these doors Had special orders them and was excited...
      Love these doors Had special orders them and was excited when the arrived 2 months earlier than expected
      by
      Response from YourJELD-WENTeamMar 2, 2022
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      by
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        Response from YourJELD-WENTeamJul 9, 2021
        Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
        • Verified Purchase
        Quality door well constructed...
        Quality door well constructed
        by
        • Verified Purchase
        Over priced
        Door is 58 dollars at Lowe’s ,Why is there such a price difference?
        by
          • Recommended
          2 found this review helpful
          Excellent quality very nice...
          Excellent quality very nice
          by
          • Verified Purchase
          Excellent quality heavy great looking door...
          Excellent quality heavy great looking door
          by
          • Verified Purchase
          1 found this review helpful
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          Response from YourJELD-WENTeamMay 7, 2020
          Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
          • Verified Purchase
          I would had liked the white primed OR Pre-painted white...
          I would had liked the white primed OR Pre-painted white @ $130.dollars or less depending on sale. But went with something closest to white primed, now I have to paint it! Hop-Scotching your prices to persons DIY -ing their homes to be livable is sad. Jeld-wen makes quality doors pricing is HIGH!
          by
          Response from YourJELD-WENTeamApr 24, 2020
          Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
          • Verified Purchase
          They were very nice and what I expected ...
          They were very nice and what I expected
          by
          Response from YourJELD-WENTeamApr 20, 2020
          We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          Response from YourJELD-WENTeamJan 22, 2020
          Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
          • Verified Purchase
          When I received the door it was warped at the...
          When I received the door it was warped at the top. I am very disappointed in this purchase considering I had to wait about 2 months to get the door and then it be messed up.
          by
          Response from YourJELD-WENTeamJan 9, 2020
          Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
          • Verified Purchase
          1 found this review helpful
          3 Star Review
          Rating provided by a verified purchaser
          by
          Response from YourJELD-WENTeamMar 5, 2020
          Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
          • Verified Purchase
          We love the door it’s on a closet and we had to have it because we have 7 other we ordered last y...
          We love the door it’s on a closet and we had to have it because we have 7 other we ordered last year so we wanted them all to match.
          by
          Response from YourJELD-WENTeamApr 3, 2020
          Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
          • Verified Purchase
          • Recommended
          Nice finish. Nice feel. I’d buy them again....
          Nice finish. Nice feel. I’d buy them again.
          by
          Response from YourJELD-WENTeamMay 2, 2019
          JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
          • Verified Purchase
          total crap. i've been a builder for 40 years and have used jeld-wen in the past, but the latest b...
          total crap. i've been a builder for 40 years and have used jeld-wen in the past, but the latest batch of doors is really sub-standard. warped doors, incomplete priming, hinges misaligned, do not use this company.
          by
          Response from YourJELD-WENTeamDec 17, 2018
          Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
            3 found this review helpful
            Great door, already painted white....
            Great door, already painted white.
            by
            Response from YourJELD-WENTeamSep 25, 2018
            We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
            • Verified Purchase
            I bought 5 hollow core JELD-WEN Santa Fe style doors from Home Depot. Only one of them was made ...
            I bought 5 hollow core JELD-WEN Santa Fe style doors from Home Depot. Only one of them was made with actual wood on the outside edges sandwiched under the front and back panel. Judging by the imperfection (wrinkle with cracks) on the face of it and hand written sticker on one edge it appeared to have been a returned item. That HD only had 5, and I needed 5 so I couldn't exchange it without having to wait for a new shipment. The other 4 were made with what appears to be compressed paper fiber. When you drive a screw into it you pretty much get one shot at it as the core gets chewed up by the screw threads, so if your calculations on how to hang it are off,.... and you end up making Swiss Cheese out of the door you can't even plug the hole and start over in a new location. Anything you shove in the hole drops inside of the door. I grew up watching home improvement shows and JELD-WEN used to mean quality to me. Now it means cheap. They've traded their long standing high customer satisfaction approval and their reputation for high quality for,... (anyone from JELD-WEN care to fill in what you traded that for? ________________________ . Was it worth it? )
            by
            Response from YourJELD-WENTeamAug 14, 2018
            Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
              2 found this review helpful
              I bought 2 of these doors to start off.I know they are not top of the line, but they look nice. T...
              I bought 2 of these doors to start off.I know they are not top of the line, but they look nice. These were pre-hung doors. I put them in and they looked and worked great. The next three doors I bought were the start of small problems. I needed to cut all of the latch pockets deeper so the plate would be flush to the door. The top hinge on most of the door frames were cut to shallow.They had to be cut deeper. I even needed to cut the pocket on some of the doors. One door I had to cut the top edge because it rubbed on the frame, the hinges were off location. At least 3 of the 7 were bowed bad. I finally have seven new doors that work good and look good but it was a fight to the finish. Q.C must have been on break when these were built. Very disappointed. I would only recommend if you couldn't fine something assembled better.
              by
              Response from YourJELD-WENTeamApr 30, 2018
              Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
                • Recommended
                1 found this review helpful
                They seemed like nice enough doors, but somewhere along the...
                They seemed like nice enough doors, but somewhere along the line (during shipping) they got some nice scratches and gouges in them, so I sent them back. Thanks for refunding the full cost of the doors plus the shipping. I will continue to shop HD, but not online. I'll pick up my products in the store.
                by
                Response from YourJELD-WENTeamApr 26, 2018
                Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
                • Verified Purchase
                1 found this review helpful
                The first door arrived with significant water damage and had...
                The first door arrived with significant water damage and had to be reordered, the second had minor knicks but was usuable. These slab doors are shipped without any protection whatsoever so expect there to be at least some damage.
                by
                Response from YourJELD-WENTeamApr 9, 2018
                Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
                • Verified Purchase
                4 found this review helpful
                I used this product for a barn door type of application with and overhead roller and I cut it dow...
                I used this product for a barn door type of application with and overhead roller and I cut it down to 21". The doors are square and straight and the only issue was with the edge after cutting. It takes some repair and work to smooth out again. It is a heavy duty door. The problem I had was with the slowness of shipment, it apparently is not carried in stock at the warehouse and takes several weeks for the warehouse to receive.
                by
                • Verified Purchase
                • Recommended
                2 found this review helpful
                Just got these doors after waiting 6 weeks. The doors look terrible. We ordered the Brilliant W...
                Just got these doors after waiting 6 weeks. The doors look terrible. We ordered the Brilliant White (painted at the factory) and there are paint imperfections all over the place, as well as none of the side edges of the doors are painted at all!!! The bottom corners of the doors are dinged up as if someone dragged them across the floor when moving them. Terrible!! The only reason we are keeping these doors is because we can't wait another six weeks to get replacement doors. JELD-WEN should do better than this.
                by
                Response from YourJELD-WENTeamApr 10, 2017
                Thank you for your feedback on JELD-WEN. We apologize for your frustration and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days.
                  6 found this review helpful
                  Great doors, easily dinged
                  I really like the doors. My only complaint or concern is that they are covered in a thing cardboard like veneer that dings easily. Be careful when navigating them to their final destination.
                  by
                  • DIY
                  • Verified Purchase
                  • Recommended
                  9 found this review helpful
                  Poor qualityy
                  Door was warped. Had to go back. Another 3week wait. Can you spell q u a l I t y?
                  by
                  Response from YourJELD-WENTeamApr 7, 2020
                  Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
                  • Pro
                  • Verified Purchase
                  8 found this review helpful
                  Showing 1-29 of 29 reviews