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Customer Reviews for JELD-WEN 24 in. x 80 in. Princeton Vanilla Painted Left-Hand Smooth Solid Core Molded Composite MDF Single Prehung Interior Door

Internet #203617746

Model #THDJW137200083

Store SKU #1000370917

  • Prehung composite MDF door includes frame for easier installation
  • Solid core doors dampens sound transmission throughout home
  • Actual unit size is 25-9/16 in. W x 81-11/16 in. H

Customer Reviews

  • 3.1
    out of 13 reviews
  • 55% recommend this product
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Showing 1-13 of 13 reviews
I ordered right-hand 36" door to be shipped to local store. During installation, I had trouble ge...
I ordered right-hand 36" door to be shipped to local store. During installation, I had trouble getting the door to correctly seat in the pre-hung frame while shimming the door. Upon further inspection, the found the bottom hinge was not even seated in the mortise cutout in the door. I had to remove the door and the hinge, re-trim the mortise and reset a longer screw in the top hole in the hinge. It appeared who ever tried to screw this hinge on at the factory ultimately stripped the screw hole. I did mark the door as I would by again, but only because 1) options are few with this style of door and 2) others had positive remarks.
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Response from YourJELD-WENTeamMar 27, 2019
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Recommended
    Jeld Wen is not a high end, nor even a middle of the road door. I ordered the doors painted. Upon...
    Jeld Wen is not a high end, nor even a middle of the road door. I ordered the doors painted. Upon arrival, the paint job was poor and there were large holes drilled in the top and underneath of the door which I assume were to hang the door for painting; the holes were not filled in and painted. We sent them back to get just the primed door. After receiving the primed doors, we stored them in the garage in the original shipping cardboard until our painting contractor took them to be painted and installed.. As they were stored in the original cardboard, we never were able to inspect the edges. After they were installed, we noticed that the vertical edge on the door knob side of all the 4 doors, was very rough and splintery. Jeld Wen never took the time to sand down the rough edge. Shoddy workmanship.
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    Response from YourJELD-WENTeamAug 23, 2018
    Thank you for your feedback on JELD-WEN. We apologize for your disappointment/frustration and can assure you we take your product/service concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
      2 found this review helpful
      Was supposed to be painted. Paint was very thin almost nonexistent. Door was marked with spots
      Was supposed to be painted. Paint was very thin almost nonexistent. Door was marked with spots
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      Response from YourJELD-WENTeamMay 16, 2018
      Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. Please return the damaged product to the nearest Home Depot as soon as possible so an associate may assist by processing a new order on your behalf. If you have additional information you’d like to share, please contact us at 800-535-3964. Jeldwen
      • Verified Purchase
      2 found this review helpful
      Nice MDF door, bad lockset location
      This is a pretty standard MDF door. The finish on the door is pretty nice, but the edges are not finished and neither is the frame. The biggest complaint is the size of the upper and lower panels. The location of the lockset hole looks odd as it doesn't line up between the panel separation (see pictures). This is on the 24 inch door. I'm not sure if the other sizes have different panel sizes. Other than that, no issues at all.
      by
      • Verified Purchase
      • Recommended
      7 found this review helpful
      Solid Core perfect match and functional
      Replaced same design pantry hollow core door with solid core. Now storage baskets can be installed on inside of pantry door. When Mom is happy, everybody is happy.
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      Response from YourJELD-WENTeamNov 30, 2022
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback Jeldwen
      • Verified Purchase
      • Recommended
      HD sucks and I will not shop there anymore!!!...
      HD sucks and I will not shop there anymore!!!
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      Response from YourJELD-WENTeamFeb 20, 2020
      Thank you for your feedback. JELD-WEN is sorry to hear that your expectations were not met. We consider customer service to be a top priority, and we take your comments seriously. Thank you for bringing this to our attention, we are always looking for opportunities to improve and will forward this feedback to the appropriate representative. Jeldwen
      • Verified Purchase
      Great...
      Great
      by
      Response from YourJELD-WENTeamFeb 27, 2019
      JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words. Jeldwen
      • Verified Purchase
      good door, bad paint
      if we'd bought the doors primed this would be an excellent review. but we bought them pre-painted "brilliant white"...which is actually dingy gray compared to the primed door frame. and the pictures online showed a wood grain texture, but the doors are actually smooth. well, except for the "orange peel" texture from the paint. so skip the paint and do that yourself.
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      Response from YourJELD-WENTeamApr 9, 2020
      Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • DIY
      • Verified Purchase
      1 found this review helpful
      decent door, but worst paint ever
      if we'd bought just a primed door, this review would be excellent. unfortunately we opted for "brilliant white" to save some time and effort. the door was painted dingy gray compared to the primed frame. and it only looked worse after we painted the door frame semi-gloss white. so we spent close to $100 for a paint job that I'll have to cover up. Also, the picture online showed a wood grain texture even though the door was MDF. In fact, the door had no texture whatsoever until the paint was applied with an "orange peel" finish. So I'd buy the door just primed...skip the paint job.
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      Response from YourJELD-WENTeamApr 9, 2020
      Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • DIY
      • Verified Purchase
      5 found this review helpful
      Prehung doors
      Bought these on a 40% sale. The solid core door is nice, the moldings are well made. But the door jambs are thin, weak, and poor quality. I purchased 5 doors, and had to alter 4 of the jambs as they were off 1/4 to 5/8 of an inch. If you get a good deal on these, and can handle reforming the jambs, these might be ok. Otherwise I'd buy another product.
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      Response from YourJELD-WENTeamApr 9, 2020
      Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        4 found this review helpful
        Excellent purchase. Very good doors
        Very good quality doors and two panel design is very nice elegant. We really like these new doors in our home. They are heavy solid doors. We had them installed so not sure about ease of installation. Got them for a very good price at a labor day discount sale.
        by
        • Verified Purchase
        • Recommended
        Was just as expected.
        Product is great. Was exactly what I thought I was ordering.
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        Response from YourJELD-WENTeamApr 1, 2020
        Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
        • Pro
        • Verified Purchase
        • Recommended
        Awesome doors!
        Awesome doors. I would highly recommend going with the pre-hung version as we did. It save so much time in installation, and looks/performs much better when replacing the entire frame.
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Showing 1-13 of 13 reviews