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Customer Reviews for JELD-WEN 30 in. x 80 in. Santa Fe Vanilla Painted Smooth Molded Composite Closet Bi-fold Door

Internet #203403294

Model #THDJW160500111

Store SKU #1000356358

  • Bi-fold closet door includes hardware installation kit and knobs
  • A maximum of 1/4 inch can be trimmed from each side of door
  • Bi-fold closet door fits 30 in. W x 80 to 80-7/8 in. H opening

Customer Reviews

  • 3.8
    out of 38 reviews
  • 75% recommend this product
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Showing 1-30 of 38 reviews
I ordered two sets of 36”x 80” pre painted bifold doors and when they arrived the first set went ...
I ordered two sets of 36”x 80” pre painted bifold doors and when they arrived the first set went up with no problems however the second set once I put the pivot pins in and the top roller pin in I noticed they weren’t straight and plumb the were off by at least 30 degrees and when I put them up the pivot pin at the top of jamb and the roller made the doors not follow the track and not line up with the other bifold!! Once you put in these pins there’s no taking them out and they can only follow the path of the hole that was drilled so it was defective from the factory and had to be returned, then after waiting another month for a replacement it came and when I opened the box the top hinge had popped out and and the pivot pins I had a problem with before were still not straight but not as bad as the first doors and when I hung them and opened them up the outer jamb had Three 2 inch long gouges in it that are visible when you open them. The hinges weren’t lined up causing the bottom 6 inches of The doors to stick out! I’ve contacted JELD -WEN to please send me some touch up paint and alignment brackets to try and make these doors workable because to send back and wait another month is unacceptable !! I still haven’t heard back from them so you decide weather to buy these doors or spend a little more money and get quality? These doors do not meet my expectations and I wouldn’t recommend
by
Response from YourJELD-WENTeamJul 24, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
  • Verified Purchase
1 found this review helpful
Easy to install, lined up perfectly
Easy to install, lined up perfectly
by
Response from YourJELD-WENTeamMar 5, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
  • Verified Purchase
  • Recommended
Happy to find a pre-painted option
We put two pairs of these doors into our nursery closets, I was glad we found something pre-painted because I didn't feel like painting four sets of doors. They took a lot longer to install because I wasn't thinking and assumed they came in a frame like a normal door, and I had raw walls showing so I had to finish the wall-ends and make the opening smaller as I had left room for a frame. But very happy with the finished product. Love that they match our normal doors as well. **These are NOT easily cut down, we had to cut them down about 2" and had to make a new insert board for the bottom, nail it in and drill new hardware holes, so while it's possible to cut them down they ARE hollow doors so be ready for some work**
by
  • DIY
  • Recommended
3 found this review helpful
absolute garbage product for the price
I ordered 3 doors, 1 showed up completely delaminated. How did it ever make it to the box like this? There is barely 3/4” of mdf around the doors, making modifications for and old house a nightmare! Theres also no solid structure in the door at the handle locations for adding sftermarket door pulls. How was this the same price as a solidcore prehung door?
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Response from YourJELD-WENTeamFeb 24, 2023
Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from YourJELD-WENTeamSep 8, 2022
    JELD-WEN 32 in. x 80 in. Santa Fe Primed Smooth Molded Composite MDF Closet Bi-fold Door. Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 800.535.3936. Jeldwen
    • Verified Purchase
    Quality of the product is good but I paid 3x...
    Quality of the product is good but I paid 3x the cost to have the manufacturer paint it so it would be a quality job. That was VERY DISAPPOINTING!! I recommend this product, style and quality BUT SAVE your $ & Time and paint it yourself.
    by
    Response from YourJELD-WENTeamMar 22, 2022
    Thank you for your feedback on JELD-WEN. We apologize for your disappointment/frustration and can assure you we take your product/service concerns seriously. If you have additional information you’d like to share, please contact us at 800.535.3936. Jeldwen
    • Verified Purchase
    by
      These doors are expensive for the quality. I purchased solid doors with frames for $40 more. Thes...
      These doors are expensive for the quality. I purchased solid doors with frames for $40 more. These bi-fold doors are flimsy and installing the handle in the recommended spot (center of the leading panel) is a bad idea. The doors are simply not made to support a lot of stress here.
      by
      Response from YourJELD-WENTeamJul 19, 2021
      Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Recommended
        Finish on the end grain was fair at best. ...
        Finish on the end grain was fair at best. The facing took high quality paint (Sherwin-William premium trim paint) very poorly with it peeling off after drying for 3 days. Had to sand and paint it over again. Disappointed with a name brand (JELD-WEN) noted for great products to sell such a poor product especially through Home Depot. Had to sand, fill, sand and paint multiple coats to make it almost look presentable. Glad I didn't choose to put this in a place where guests would see it. Put it in a storage closet. Bottom line is that this product belongs in the trash dumpster!
        by
        Response from YourJELD-WENTeamJul 15, 2021
        Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you have additional information you’d like to share, please contact us at 800.535.3936. Jeldwen
        • Verified Purchase
        Nice looking door and the mounting hardware works good. There was a minor quality issue about 3 ...
        Nice looking door and the mounting hardware works good. There was a minor quality issue about 3 inches long and 1/16' wide on the front corner edge that looks like slight delamination but is probably just an under paint flaw. The doors are only primed. The surfaces along the edges are very rough - it would be nice if they smoothed these better at the factory. These will take a lot of sanding to make them look good.
        by
        Response from YourJELD-WENTeamDec 29, 2021
        Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        • Recommended
        Received the door weeks earlier than expected which was good....
        Received the door weeks earlier than expected which was good. Replaced old existing door and everything went smoothly. Just some minor adjustments with the height and it was ready to use in less than an hour. Upgrade looks great!
        by
        • Verified Purchase
        Easy to assemble and looks great after installing. I would refer this product to a friend.
        Easy to assemble and looks great after installing. I would refer this product to a friend.
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        I can only give these doors Fair, While they look...
        I can only give these doors Fair, While they look great, the construction is not that solid. The support structure that forms the main part of the composite was very inconsistent. In places less than 1/2". I had to return one set of doors as the hinge had no support at all and the cover came off.
        by
        • Verified Purchase
        1 found this review helpful
        5 Star Review
        Rating provided by a verified purchaser
        by
        Response from YourJELD-WENTeamMay 22, 2020
        Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
        • Verified Purchase
        5 Star Review
        Rating provided by a verified purchaser
        by
        Response from YourJELD-WENTeamMay 21, 2020
        Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
        • Verified Purchase
        The doors installed ok and looked nice until you open them. The exposed edge is an unfinished, v...
        The doors installed ok and looked nice until you open them. The exposed edge is an unfinished, very rough appearance.
        by
        Response from YourJELD-WENTeamMay 1, 2020
        Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        Easy install, protected well and shipped to Home Depot fast....
        Easy install, protected well and shipped to Home Depot fast. Our home has the matching bedroom doors and this was the last one to buy. Painted well and worth the extra money even comes with the hardware to hang the door also. We didn’t know that.
        by
        Response from YourJELD-WENTeamApr 23, 2020
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        These doors bifold and solid core design are beautiful. I...
        These doors bifold and solid core design are beautiful. I am ordering more to complete the renovation of my Villa in Siesta Key!
        by
        Response from YourJELD-WENTeamDec 4, 2019
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        1 found this review helpful
        The doors are well made and add elegance to the...
        The doors are well made and add elegance to the room.
        by
        Response from YourJELD-WENTeamOct 23, 2019
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        Just what we ordered ...
        Just what we ordered
        by
        Response from YourJELD-WENTeamSep 16, 2019
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        This door was easy to install.
        This door was easy to install.
        by
        Response from YourJELD-WENTeamApr 14, 2020
        Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
        • Verified Purchase
        • Recommended
        The hole you have to push the hardware into are...
        The hole you have to push the hardware into are flimsy cardboard.
        by
        Response from YourJELD-WENTeamJun 26, 2019
        Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        1 found this review helpful
        The doors came and they are beautiful. A little...
        The doors came and they are beautiful. A little bit of a wait because had custom painted by company. Only issue is was advised they used Behr French Vanilla but when I went to Home Depot to try to get extra paint to match them for other hallway doors, I was advised there is no such color..... Maybe an old name? I'm still working on matching the color. Have e-mailed Jeld Wen directly but haven't heard back yet. Other than that very happy.
        by
        Response from YourJELD-WENTeamApr 24, 2018
        French Vanilla is color code number JW-2 (French Vanilla). Hopefully this helps in getting matching paint. Thank you for your review. Jeldwen
        • Verified Purchase
        1 found this review helpful
        Packaging was poor and caused damage. Paint quality was poor. The paint chipped off easily, espec...
        Packaging was poor and caused damage. Paint quality was poor. The paint chipped off easily, especially on the edges. Paint not evenly applied. The doors look good from a distance but up close they look cheap.
        by
        Response from YourJELD-WENTeamApr 3, 2018
        Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
        • Verified Purchase
        2 found this review helpful
        Very nice product. Well made. ...
        Very nice product. Well made.
        by
        Response from YourJELD-WENTeamJan 4, 2018
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        Easy to install and the paint looks great!...
        Easy to install and the paint looks great!
        by
        Response from YourJELD-WENTeamNov 21, 2017
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        We purchased these doors because they matched the inlay style...
        We purchased these doors because they matched the inlay style of another brand solid set of doors we purchased (couldn’t find the matching bi-fold for closet). Visually looks like an attractive door, installs very easily. Typical hollow door quality…
        by
        Response from YourJELD-WENTeamJul 18, 2017
        We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
        • Verified Purchase
        2 found this review helpful
        Nice door, came damaged
        I liked this bifold door because it wasn't plain- Jane. I special ordered this door and it was fairly easy to install, however door came chipped in two places on the front. Disappointing, and now have to repair it myself. I don't want to deal with the hassle of returning... should have a better quality control process...
        by
        Response from YourJELD-WENTeamJul 3, 2017
        Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
          • Recommended
          4 found this review helpful
          Nice doors
          The doors seem nice but the incorrect hardware was included. I called manufacturer and they sent the right hardware for 1 door even though I ordered two doors so now I am waiting on the next bag. Other than that, it seems as though the doors will be nice when they get hung.
          by
          Response from YourJELD-WENTeamJun 8, 2017
          JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
            • Recommended
            Door was damaged when I picked it up. Waited 5...
            Door was damaged when I picked it up. Waited 5 weeks to get the door and it was damaged. Same old, same old Home Depot.
            by
            Response from YourJELD-WENTeamMay 22, 2017
            Thank you for your feedback. JELD-WEN is sorry to hear that your expectations were not met. We consider customer service to be a top priority, and we take your comments seriously. Thank you for bringing this to our attention, we are always looking for opportunities to improve and will forward this feedback to the appropriate representative. Jeldwen
            • Verified Purchase
            3 found this review helpful
            Showing 1-30 of 38 reviews

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