Great doors. Fit without having to be cut. One box was missing a track due to a hole in the box....
Great doors. Fit without having to be cut. One box was missing a track due to a hole in the box. Otherwise great. Very nice quality tracks and hardware which make a big difference in the glide.
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Response from YourJELD-WENTeamJan 2, 2018
JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words.
Recommended
1 found this review helpful
Dec 29, 2017
I love the look of these doors. They did not require any cutting down for our 1965 home. Accord...
I love the look of these doors. They did not require any cutting down for our 1965 home. According to the measurements we thought we'd have to cut 1/2 " but we didn't. Bought 2 sets in different sizes for different rooms and they all fit perfectly. The doors did take a long time to come in after ordering. Also, one of the boxes was missing the track!!! That was a huge hassle. But I think it fell out during shipment because the bottom of the box had a hole in it. I will say that when I went back to HD to get a replacement track, none of the pieces they had were as good quality as this manufacturer's tracks. HD gave me the brand they carry in the store and I threw them out because when I put the wheel into that track to test it out, it caught like crazy. When I put the wheel into the jeld-wen track from another box, it glided very nicely. So I think the hardware included with this door is very good quality. I ended up purchasing a high quality track, which still wasn't quite as nice, but worked to finish the job. I am very happy with the clean, modern look of these doors.
One thing I will say is make sure you look closely at the diagram before installing because there is an actual top and bottom. Our contractor originally put the doors on upside down on one of the closets without realizing it. The bottom is the end with the larger space under the square pattern (reaching down to the floor).
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Response from YourJELD-WENTeamJan 2, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Recommended
2 found this review helpful
Dec 26, 2017
Didn't come in the right size, but we cut .25 inches off the top and .25 inches off the bottom. T...
Didn't come in the right size, but we cut .25 inches off the top and .25 inches off the bottom. Then we added a board on both sides to fill in the gap. Came with all the hardware and a door nob. ABSOLUTELY GORGEOUS!
by
Verified Purchase
Recommended
2 found this review helpful
Oct 7, 2013
The doors look nice and go with any decor
I was remodeling an older house. One closet door was broken and the style was no longer available so I had to buy two doors. The doors looked nice and were easy to install.
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Response from YourJELD-WENTeamApr 1, 2020
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
DIY
Verified Purchase
Recommended
5 found this review helpful
Mar 19, 2021
Looks good, but the frame is not even solid wood.
Looks good, but the frame is not even solid wood.
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Response from YourJELD-WENTeamMar 22, 2021
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
1 found this review helpful
Jan 31, 2021
Love the door but same one is lower priced elsewhere
I actually really like these doors, so much so that I ordered another set for a closet. When I decided to also replace 3 interior doors to match I was shocked and dismayed to find the same doors priced much less at a competing box store. It sickens me that I paid over $50 more for the same bifold doors available from the other store. Lesson learned-shop around!
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Recommended
1 found this review helpful
Oct 23, 2020
It’s more cardboard then wood and hollow...
It’s more cardboard then wood and hollow
by
Verified Purchase
2 found this review helpful
Apr 7, 2020
Looks great...
Looks great
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Response from YourJELD-WENTeamApr 7, 2020
Thank you for taking the time to provide this review. We appreciate your feedback
Verified Purchase
Feb 12, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamFeb 12, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Feb 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from YourJELD-WENTeamMar 3, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Dec 19, 2019
These worked well for making a custom cabinet to...
These worked well for making a custom cabinet to match a similar pattern Pantry cabinet in my 100year old home. I was able to cut the doors down in size and glue in apiece of wood to stiffen the cut end.
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Response from YourJELD-WENTeamMar 4, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Nov 26, 2019
Middle hinge was bad. Factory drill extra holes in the hinge but it still did not align. I had to...
Middle hinge was bad. Factory drill extra holes in the hinge but it still did not align. I had to go and but another hinge to make it work.
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Response from YourJELD-WENTeamMar 27, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Nov 5, 2019
Well, first of all the door arrived at the store...
Well, first of all the door arrived at the store well packaged. It came well attached to a pallet and could have survived a drop from three story building. After the courteous Home Depot employee got some tools and removed it from the pallet I brought it home and removed it from it's box to discover that of the two doors and been assembled upside down. It was ridiculous that it could have been shipped with the door panels so obviously out of line! Since I'm pretty handy I decided to correct the problem, I also found the hinges were of poor quality and replaced them with better ones. Once everything was corrected I discovered that one panel (door) was 3/8" inch longer than the other so I had to cut it to match. JELD-WEN needs some serious quality control!
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Response from YourJELD-WENTeamNov 8, 2019
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days.
Verified Purchase
1 found this review helpful
Mar 27, 2019
These doors look and feel nice. I do wish they...
These doors look and feel nice. I do wish they were trimmable up to an inch on top and bottom for non-standard spaces.
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Response from YourJELD-WENTeamMar 27, 2019
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Mar 6, 2019
Door came scratched with bent hinges and a grey track...
Door came scratched with bent hinges and a grey track for a white door. Expected better quality from Jeld-Wen and would not buy another. Had to purchase a new track and hinges for door as well as fill holes, patch, and repaint. Would not buy another. To high of a price for poor quality door.
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Response from YourJELD-WENTeamMar 7, 2019
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Dec 4, 2018
The door looks nice in my bedroom. I had my...
The door looks nice in my bedroom. I had my contractor installed it.
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Response from YourJELD-WENTeamApr 1, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Nov 6, 2018
Seems to be cardboard ...
Seems to be cardboard
by
Response from YourJELD-WENTeamNov 6, 2018
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Feb 14, 2018
5 Star Review
Rating provided by a verified purchaser
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Response from YourJELD-WENTeamApr 2, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Jan 16, 2018
Installation was fairly easy and they look and work good...
Installation was fairly easy and they look and work good now. Of course time will always tell with bifold doors.
by
Response from YourJELD-WENTeamJan 16, 2018
JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words.
Verified Purchase
1 found this review helpful
Dec 27, 2017
1 Star Review
Rating provided by a verified purchaser
by
Response from YourJELD-WENTeamDec 27, 2017
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you have additional information you’d like to share, please contact us at 800-535-3964.
Verified Purchase
Dec 12, 2017
Item was not damaged and the box was also not...
Item was not damaged and the box was also not damaged
by
Verified Purchase
Sep 12, 2017
Looks nice but cannot install. The doors are not the...
Looks nice but cannot install. The doors are not the same thickness as normal Bi-fold doors. a normal bi-fold door is 1 In thick and this door is 1 3/4 in Thick and will not close. Now I will need to do some modification on the shelving in the closet to make the door close.
by
Verified Purchase
Aug 22, 2017
These doors are gorgeous! They were back ordered so I...
These doors are gorgeous! They were back ordered so I had to wait about 6 weeks for them to arrive. But it was worth the wait. I used them to cover my laundry closet and I feel that most bi-fold doors kind of all look the same and are very boring. I loved the unique multiple panels these had!!
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Response from YourJELD-WENTeamAug 24, 2017
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Jan 18, 2017
Pretty easy to assemble, took a little finagling to get...
Pretty easy to assemble, took a little finagling to get doors even. Finished product looks great!
by
Response from YourJELD-WENTeamMar 1, 2017
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Mar 31, 2016
Great purchase
The doors are now installed and painted and glide open with ease. The solid construction of the doors impressed me, I didn't know what to expect with them being hollow core, molded. They are a moderately priced way to improve your home, for resale value as well as your enjoyment of the aesthetic and functional quality while you are still in your house. Buying these doors and installing them was a great decision in retrospect and seeing them makes me smile.
A word of caution, so you don't get nearly to the end of the ordering process and then get the big surprise I did. If you want Jeld-Wen to send you the doors in one of the pretty color finishes you see online, expect them painting them to cost you more than the doors themselves. When I saw the price for them coming in color, I was baffled. My advice, and what I did was to take care of the painting on my own. You only see the outside of the doors after all and unless you are inside the closet when the doors shut, you'll never know the difference.
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Response from YourJELD-WENTeamApr 1, 2020
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Recommended
4 found this review helpful
Jun 13, 2015
They look regal
I just had to review these doors! They look so much better than the builders grade shutter doors that you get... they are regal, they are amazing. I'm changing all bifold doors in the house to this style
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Response from YourJELD-WENTeamApr 23, 2020
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Recommended
3 found this review helpful
Feb 3, 2015
Great price and great look
These are classy doors that will go with any style. Easy installation.
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Recommended
1 found this review helpful
Jan 15, 2014
looks great
I picked this style door because I needed to cut it down to fit a small opening and it worked great,
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Response from YourJELD-WENTeamApr 1, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
DIY
Verified Purchase
Recommended
3 found this review helpful
Jan 14, 2014
Fantastic doors!
Simple design. Installation was a snap. Highly recommended to replace those old closet doors.