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Customer Reviews for DreamLine Infinity-Z 34 in. x 60 -Frameless Sliding Shower Door in Chrome with Left Drain Base and Backwalls

Internet #204489988

Model #DL-6118L-01CL

  • Kit Includes: Infinity-Z Door, Shower Base and Backwalls
  • Door adjusts 4 in. for width; 1 in. per side for out-of-plumb
  • Please consult the technical drawing for precise drain location

Customer Reviews

  • 3
    out of 12 reviews
  • 67% recommend this product
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Showing 1-12 of 12 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
    The design was not what was expected. All panels were...
    The design was not what was expected. All panels were flat glue on type panels. Was expecting form fitted snap together panels.Will be returning items to store.
    by
    Response from DreamLineMay 3, 2022
    We are sorry to hear that you are not completely satisfied with your DreamLine product. If there is anything we can do to improve your customer experience, please feel free to contact us at 866-731-8378. Our hours are Mon-Fri, 8am-8pm and Sat-Sun 10am-6pm EST. We can also be reached by sending an email to support@dreamline.com. Thank you for your feedback. bathauthority
    • Verified Purchase
    2 found this review helpful
    4 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    it is great‼️...
    it is great‼️
    by
    • Verified Purchase
    junk
    nothing like it says on line very poor quality. poor institutions
    by
    Response from DreamLineMay 5, 2022
    We are sorry to hear that you are not completely satisfied with your DreamLine product. If there is anything we can do to improve your customer experience, please feel free to contact us at 866-731-8378. Our hours are Mon-Fri, 8am-8pm and Sat-Sun 10am-6pm EST. We can also be reached by sending an email to support@dreamline.com. Thank you for your feedback. bathauthority
      • Recommended
      2 found this review helpful
      I like the sliding glass door the most. Just had it installed.
      I like the sliding glass door the most. Just had it installed.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Very nice
      Very nice
      by
      • Verified Purchase
      • Recommended
      very nice would buy it again...
      very nice would buy it again
      by
      • Verified Purchase
      Everything was great. Had some trouble with the directions on...
      Everything was great. Had some trouble with the directions on the shower door install. Could have been more clear. Very happy with the purchase
      by
      • Verified Purchase
      1 found this review helpful
      good product; instructions not clear enough
      The product was very well packaged and arrived in good shape. The quality and craftsmanship of the shower surround, doors, base, and related parts is fine. I realize the manufacturer recommends a professional installation, but I'm an above average DYI'er and these instructions were lacking so much, I struggled to do a decent installation on this product. A little more detail and suggestions would have been most helpful for a perfect install. Each of the 3 modules (base, wall surround panels, and shower door) had separate instructions. They did a poor job of explaining how they all should go with each other for those of us who bought the entire kit. I recommend the product but unless you have done some of these in the past, I would pass for a different product with better instructions - or of course you could always pay for a pro to do it.
      by
      Response from DreamLineJan 3, 2017
      Thank you for your review. We are sorry that you had some confusion about the order of installation. DreamLine does recommend that our products be installed by a professional with the help of a second person due to the size, weight and fragile nature of the product. The 3 products that make up this kit are also sold separately, which is why the manual for each product was with that product. Your suggestion of a page that outlines what order the components should be installed is a good one, and we will forward that to our Engineering Department to include in future kits. Since the base must be installed to your studs, it is typically installed first, then the walls, then the Infinity-Z Shower Door. DreamLine does place our Customer Support phone number on the front of every manual, should you or your installer have any questions regarding the installation. We are glad that you were able to install the kit successfully and are certain that it is a beautiful addition to your bathroom. Thank you for choosing DreamLine and for your review. bathauthority
      • DIY
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Difficult to Install
      Would never order this product again. The instructions are not detailed enough. Had to call Dreamline Technical department several times for more instructions on how to install. Too many pieces. Would prefer a shower kit that contains fewer wall pieces; for example, the "lock-in" type. Wall boards are very flimsy, not strong enough. This product is not for a "DIY" person. In addition, they need to incorporate a video with this product. It sure would make the task easier. Some of the parts were missing also.
      by
      Response from DreamLineJul 19, 2016
      We are sorry that you are not happy with your kit and that it was not what you were expecting. DreamLine does recommend that our products be installed by a professional due to the size, weight and fragile nature of the product. There is a link to the installation manual for this kit on The Home Depot product page. The manual clearly outlines all of the parts and steps for installation. DreamLine acrylic walls are similar in thickness to other acrylic walls on the market, and are well within the industry standard. They are meant to be installed over your hardi-backer, so there is no need for additional thickness. To date, DreamLine has not produced any videos for any of our product. We do employ a staff of knowledgeable technicians that are available to help customers and installers work through any questions they may have regarding the installation process. We are glad you were able to reach out to them for help. Thank you for your purchase and your review. We are hopeful that you will enjoy your new shower for years to come. bathauthority
      • Verified Purchase
      2 found this review helpful
      Not what I expected
      Good shower base and door enclosure, BUT, very poor quality back wall kit. Uses metal corner and center seam trim. Requires a lot of chalking to ensure water tight seal. Did not come with installation instructions.
      by
      Response from THD - Customer ServiceJun 5, 2014
      Dear Valued Home Depot Customer, We reached out to the MFG and below are their response. “We are sorry to hear that you did not receive the instructions with your backwall kit. The most current versions for all of our manuals are available on our website. There are many types of adhesives available that are safe to use with acrylic wall panels. Our acrylic walls are comparable to most other wall kits available in this price range and are designed to go over drywall or tile, so the thickness of the material is not really an issue. The metal wall connecting strips that hold the walls at the seams are more substantial than plastic strips and provide a more than adequate method of covering the seams between the wall panels. If you have any questions or need installation assistance, please contact our Support Department at 1-866-731-2244”
      • Verified Purchase
      2 found this review helpful
      Showing 1-12 of 12 reviews

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