Hello - We are truly sorry for the inconvenience you've experienced with purchasing the wrong filter despite providing the correct information. Your frustration is completely understandable, and we sincerely apologize for the mistake. Please contact Home Depot through their support line at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. They will best be able to get this resolved. Thank you for choosing GE Appliances for your home. Let us know if you have any questions. -Kacie@GEAppliances