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Customer Reviews for Electrolux IQ-Touch 4.22 cu. ft. High-Efficiency Front Load Washer in White, ENERGY STAR

Internet #203521274

Model #EIFLW50LIW

Store SKU #506486

  • 4.22 cu. ft. capacity lets you wash more at once
  • Fast Wash cycle so you can wash a load in just 18 minutes
  • 11 cycles with Fast Wash & NSF Certified deep clean sanitize

Customer Reviews

  • 4.5
    out of 275 reviews
  • 89% recommend this product
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Showing 1-30 of 275 reviews
Best purchase we've made great features and looks
We've owned the washer & dryer for a little over a month now and now we enjoy doing laundry again! Clothes are so much cleaner and dry throughly compared to our old top loader washer and dryer. Glad we made this purchase
by
    • Recommended
    Great features and quiet
    Ive had almost three weeks now and love it nice and easy to use and love it
    by
      • Recommended
      Disappointing
      I am sure we received a lemon so it might not be fair to say the washer is poor quality.however the washer we purchased is poor quality. Stopped spinning with in 32 days. the belt had come off the pully due to a loose fitting. The pully then embedded into the barrel cover allowing for water to infiltrate the motor compartment. So we called for assurance thinking this warrants a new washer . After 3 visits from the resourced vendor and a complete rebuild we had a new basket. No instead of a new washer we have a refurbished unit that does not work well!!! Disappointed
      by
      Response from Online Outreach SpecialistJun 29, 2015
      Hello Billwag22! We thank you for purchasing our appliances and becoming a part of our Electrolux family. We hear your voice and appreciate that you have taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your feedback. We deeply apologize for any inconvenience your clothes washer may have caused you within your few months of ownership; however we are delighted that your appliance has been repaired. Should you have any concerns arise in the future, please contact us directly. Kindest Regards, Judy, Online Outreach Specialist.
        Electrolux washer and dryer
        We purchased this washer and matching dryer. After owning a good Mayta* stacked unit for 14 years, we soon found out that this was the ONLY pair that had reversible doors. (a necessary requirement for our laundry room) I swapped the washer door over myself, then went to tackle the LP conversion and attachment of the dryer to the top of the washer. This brought out the weakness of this manufacturer - poor phone support, and no manuals. They only provide repair technicians with manuals and the telephone personnel do not have them either. YouTube to the rescue! Found a clip that at least showed me how to properly disassemble the top, front control, and front panel. The installation thereafter went well. (picture attached) The machines both perform like they should (excellent) and they are quite also. Only ongoing years of service will determine how good of a product this actually is. BTW - we leave the washer door open for a day after all the washing is completed. Last load is always the whites. We use 1/4 cup of Clorox in this load, which prevents mold & smells that so many others complain about.
        by
        • DIY
        • Recommended
        9 found this review helpful
        Drain pump issues
        This unit has a drain pump filter that is difficult to access. If it clogs and the filter must be cleaned )(a normal event) the procedure is to remove the top, remove the control panel and soap drawer and remove the front panel. If the machine is in a stack the dryer on top must first be removed to get the top off. The design is terrible, it should have a door or easy way to remove the front.
        by
        Response from Online Outreach SpecialistSep 4, 2019
        Hello Mike JN. We thank you for taking the time to provide feedback on your washing machine design. Our team will evaluate your review to help in implementing future design improvements to our product lines. If we can be of assistance at this time, please contact us by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST). Kindly, Anna
          I can't believe how quiet it is!
          We've had the washer and matching dryer for about 3 weeks ago and so far they have been working quite well. We haven't had any issues at all. Both machines are very easy to use and they are the quietest laundry appliances I have ever owned. Also, if you are not accustomed to the newer front loading washers, you will be shocked at how little water they use. The clothes are always very clean.
          by
            • Recommended
            Completely Satisfied
            I did lots of research and read lots of reviews prior to my purchase. I can say I am 100% satisfied. It works perfectly, cleans and does not wrinkle. I replaced a 2year Maytag that was terrible. So happy I bought this, if you are unsure about buying just do it
            by
              Easy to use Really clean wash
              I brought this a few weeks ago and had heavily stained clothing some with delicate materials cleaned very well and gentle with the fabric
              by
                • Recommended
                Fantastic except for short-lived bearings
                Purchased this washer and matching dryer in March of 2014 to replace a 10 year old (different manufacturer) front loader set because the dryer was beginning to go. Overall, the Electrolux set has been great - great cleaning ability, nice features like the sanitize cycle, energy and water efficient. But to have the bearings wear out in less than 4 years is certainly disappointing, especially since we only averaged 4-5 loads per week. Estimates for the repair are nearly the cost to purchase a replacement machine. As our overall experience with Electrolux appliances has been good, we're looking at the EFLS517SIW, but I'm on the fence because of the short lifespan of the EIFLW50LIW.
                by
                Response from Online Outreach Specialist Jan 4, 2018
                Hi KevinInSantaRosa! I apologize for any matters you have experienced with your washer. We place a great deal of emphasis on quality control and there are occasions when even the best products may malfunction. If we can be of any assistance at all, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully- CiCi
                  Broke after 2 years
                  We built a new house and sold our 8 year old front loaders with last house, we never had any issues after 8 years. This washer and dryer both had multiple breakdowns within 2 years, highly disappointed!
                  by
                  Response from Online Outreach SpecialistDec 19, 2017
                  Thank you for choosing Frigidaire for your appliance needs, Toddlee73. I would like the opportunity to further discuss your concerns. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so that we can review your account and see what assistance might be available. Kindly, Courtney
                    I love that is has it's own brain
                    I love my washer and dryer. Its get my clothes real clean and dry. I've only filled it up a couple times.
                    by
                      • Recommended
                      great features
                      my new Electrolux washer is so easy to use and it is so quiet! my clothes do not come out tangled together!
                      by
                        • Recommended
                        Great features!
                        Bought this product for our new home, I love all the features and settings that are available! It is also very quiet which is a huge plus!
                        by
                          • Recommended
                          who could ask for anything more
                          It washes beautifully, quickly and efficiently, is relatively silent and thus does everything I hoped it would do. I like the little musical signals and the way the controls light up.
                          by
                            • Recommended
                            Great Machine
                            We recently bought an Electrolux washer and dryer. I love them. I love the variety of options for washing my clothes and my clothes are coming out nice and clean.
                            by
                              • Recommended
                              Reliable
                              Excellent machine! I use this with the Electroloux dryer :)
                              by
                                • Recommended
                                Electroluxed & Happy
                                Easy to use, ultra quiet, can handle an extra large load. Purchased a floor model, set it up and discovered it needed a repair. Electrolux took care of the problem quickly and efficiently. Would definitely recommend!
                                by
                                  • Recommended
                                  Dial illustrations
                                  Simplistic to load, select and run. I love the light..
                                  by
                                    • Recommended
                                    My Hopeful Washer
                                    The washer is okay. The parts are mostly plastic. The soap dispenser drawer broke within 6 months after purchase. It is taking forever to get it fixed by the warranty repair center. I am still waiting for the three parts.
                                    by
                                    Response from Online Outreach SpecialistFeb 27, 2017
                                    Hey Lessthanusual, thank you for your review. The water you are noticing is a result of the siphoning action and is part of the normal operation of the washer. The water may be removed by removing the dispenser drawer (see Care and Cleaning in this guide) and draining water into the empty drum or sink. Hope this helps! -Jennifer
                                      Great machine, quiet, good size
                                      Love this big quiet washing machine. Spins to almost dry clothes!!
                                      by
                                        • Recommended
                                        OMG how did i live without these appliances!
                                        Almost a month w new washer and dryer.. Clothes appear and smell cleaner. Like the appearance and high end reputation. Hope to use for many years.
                                        by
                                          • Recommended
                                          2 1/2 yrs old and I have to replace
                                          I will give it 2 stars for being super quiet and getting the clothes rung out. Cleaning clothes is average- you have to remember to pre-treat stains. I had the belt slip off after 7months. Under warranty and the guys noted that the harness for the drum was not tightened as this was an issue they were seeing. 3 months later same thing so the factory made them replace the drum, harness, etc. Now a year later, the belt slipped off again but this time we noticed that the drum (which is plastic) was warn through to the point we could push the plastic through which means water will leak out. We never moved the machine as they say not to due to leveling so we relied on the installers first time and the repair guys the times after. This had been
                                          by
                                          Response from Online Outreach SpecialistDec 22, 2016
                                          On behalf of Electrolux, we apologize for any inconvenience your appliance has caused you and your family, Jackie53005. This is absolutely not the experience we wish upon any of our consumers. Please review your warranty information in detail on page 27 of your Owner’s Manual. If you have any questions, please do not hesitate to reconnect with us directly. Call our Customer Engagement Center at 888-203-1389. The hours for the Customer Engagement Center are 8am to 8pm Eastern Monday through Friday and Saturday 8am to 6pm. Your Electrolux friend, Ruth
                                            Has great features like the amount of water usage
                                            Our washer crapped out and needed a replacement. Shopped around to find one that water and energy efficient. This one fit the bill.
                                            by
                                              • Recommended
                                              I LOVE THIS WASHER!
                                              I've owned this washer for 6 years now, and I have absolutely nothing but great things to say about this product.. I am so impressed with everything about it.. I love the sanitize cycle; it gives me peace of mind knowing my sheets and towels are coming out CLEAN. This machine prompts you when it needs a "system clean," another added bonus to know your machine and clothes are CLEAN. There are so many options for cleaning my clothes, like determining what spin level I want to use. I hang dry most everything I wear, so using the casual wash with medium spin leaves my clothes wrinkle-free. I also love the hand wash cycle, it's perfect..
                                              by
                                                • Recommended
                                                Very quiet
                                                Bought this a few months ago and will probably buy a dryer
                                                by
                                                  • Recommended
                                                  Great washer
                                                  Bought this about 1 year ago and have been very pleased. So quiet, uses far less water than my old top loader, and gets the laundry much cleaner. And it looks good, too. So far so good.
                                                  by
                                                    • Recommended
                                                    Wonderful!!
                                                    Best washer I ever had. It is quiet and so large and uses less water than most.
                                                    by
                                                      • Recommended
                                                      Fast and effective
                                                      This washer completes a load in 42 minutes for a normal cycle. My old washer took at least 55 minutes and my clothes come out so much cleaner now. It is also very quiet.
                                                      by
                                                        • Recommended
                                                        Immediate attention needed
                                                        The washer was returned over 6 weeks ago/ it was never installed/ tech said it wasn't compatible with my stackable dryer/ why haven't I received my refund? What is going on? Marcia Lane
                                                        by
                                                          Broken in 2 years
                                                          The spin became unbearably loud and the machine started to leak liquid after 19 months light use. And now it's completely broken. Seems to be the drum bearing problem. A huge waste of money. I will not buy from Electrolux again.
                                                          by
                                                            Showing 1-30 of 275 reviews