#1 Home Improvement Retailer

Customer Reviews for InSinkErator Kitchen Sink Flange in Matte Black for InSinkErator Garbage Disposal

Internet #202828911

Model #FLG-MTBLK

Store SKU #1001681701

  • Fits Standard Kitchen Sink 3/4 in. Thick or Less
  • Matte Black Finish
  • Compatible with all InSinkErator Garbage Disposals

Customer Reviews

  • 3.8
    out of 674 reviews
  • 42% recommend this product
Filter by:
Showing 1-30 of 674 reviews
Peeling Paint
This is my second white insinkerator flange that the paint has peeled. Shame on me for buying the same brand the second time.
by
Response from InSinkEratorMar 12, 2024
Hi JB1234, we understand your frustration, and we're sorry you had this experience again with our sink flange. These flanges have powder-coated finishes that tend to be more delicate and may scratch or peel over time. It should be cleaned with a damp cloth and avoid abrasive cleaning solutions. Our engineering team is also considering ways to improve the flanges. We take your feedback seriously, and if there is anything we can do for you, please contact us directly at https://support.insinkerator.com/app/ask. We hope to regain your trust in the future.
    Fail!! Cheaply Painted (Matte Black)
    We have used this drain 2 months and the paint is chipping off of it. I even have sink protector racks in. I might as well have already painted a chrome one black. Total fail and it wasn’t cheap either! Ugh. Don’t recommend!!
    by
    Response from InSinkEratorFeb 28, 2024
    Hi Larisa555, we understand your frustration regarding the chipping off of the black coating on your flange. Your feedback is valuable to us, and we will work towards improving the quality of our products. If there's anything else we can do for you, please don't hesitate to reach out to us at https://support.insinkerator.com/app/ask. We appreciate your feedback and hope to regain your trust in the future.
      Matte Black wrap peeling after 6 weeks
      I was very excited to have the drain flange match the rest of our fixtures and accessories, after 6 weeks of use the matte black wrap/sticker is already separating from the flange. Would NOT recommend this product.
      by
      Response from InSinkEratorOct 25, 2023
      Hi EShef, thank you for your comments. We can understand your frustration, and we're sorry to hear about the issue you experienced. The matte black finish has a baked powder coating on the stainless-steel flange. Exposure to chemical or abrasive cleaners can affect the surface as well as any sharp item that might scratch, nick, or gouge the finish. For further assistance, you can reach out to us via https://support.insinkerator.com/app/ask.
        Paint Peeling on Flange
        After purchasing this flange to go with my black sink, the flange started peeling in 3 months. Today it's a complete mess.
        by
        Response from InSinkEratorOct 13, 2023
        Hi Golfnutt8, thank you for your comments. We understand how frustrating this experience must have been for you, and we're sorry. The matte black sink flange has a powder coating on the stainless steel flange, and exposure to chemical or abrasive cleaners can affect the surface as well as any sharp item that might scratch, nick, or gouge the finish. Our engineering team is constantly looking for ways to improve our products. If we can do anything else for you, please reach out to us via https://support.insinkerator.com/app/ask.
          Peeling finish
          After only about 6 months of use, the black finish has already started peeling down to the metal finish. Absolutely no harsh chemicals or excessive rubbing has been done that would have caused this.
          by
          Response from InSinkEratorOct 3, 2023
          Hi ABLA, thanks for sharing with us, and we're sorry to hear about your unusual experience with your sink flange. We'd like to learn more and see how we may be able to help. You can reach out to us via https://support.insinkerator.com/app/ask.
            Black is peeling off
            We installed and roughly 4 months later, three differerent pieces of the matte black paint had peeled off. The product installed fine and seemingly works correctly, but we replaced it simply to match the color of our new faucet and now it needs to be replaced again
            by
            Response from InSinkEratorAug 29, 2023
            Hi gabaker! Thanks for posting your review. We're sorry to hear that your flange needs to be replaced again. The matte black sink flange has a powder coating on the stainless steel flange. Exposure to chemical or abrasive cleaners can affect the surface as well as any sharp item that might scratch, nick, or gouge the finish. Like many other coated products, the finish may also wear over time. We recommend the use of a damp cloth for cleaning purposes. We understand how frustrating this experience must have been for you, but be assured that our engineering team is considering ways to improve the flanges. If we can do anything else for you, please contact us via https://support.insinkerator.com/app/ask.
              • Recommended
              The black finish is already peeling off after being installed for only a few weeks.
              by
              Response from InSinkEratorAug 9, 2023
              Hi, thanks for sharing with us. We understand how frustrating this experience must have been for you, and we're sorry that this has happened after just a few weeks. The Matte Black sink flange has a baked, powder coating on the stainless steel flange. Exposure to chemical or abrasive cleaners can affect the surface as well as any sharp item that might scratch, nick, or gouge the finish. We recommend using a damp cloth for cleaning purposes. If you need assistance, please feel free to contact us via https://support.insinkerator.com/app/ask.
              • Verified Purchase
              Do not buy
              Purchased this for my new sink, 2 months later paint was flaking off. Contacted insinkerator and they said that was unusual, sent me a new one. Now 2 months later that one is flaking. DO NOT BUY!
              by
              Response from InSinkEratorJul 25, 2023
              Thanks for your review, Yellowclemm. We're sorry to hear that the paint is flaking off. That may occur if the flange is exposed to abrasive cleaners or harsh chemicals. Also, powder-coated finishes tend to be more delicate and may scratch or peel over time. Although there is no remedy, this should not impact the performance of the disposal. If there is anything that we can do to further help, feel free to contact us via https://support.insinkerator.com/app/ask.
                DO NOT BUY
                When I first got it I thought the color was perfect and it looked amazing. Matched my sink perfectly. Put it in fits perfect and does what it is supposed to. Few months go by and I'm still happy with it until I am so unsatisfied I'm actually mad. It has faded so badly that it just looks horrible. What a waste of money because now I have to purchase another one and hope that the color matches and that it does not fade as well. I've only ever washed my sink out with water nothing else.
                by
                Response from InSinkEratorJul 12, 2023
                Hi, Emily. We understand how you feel about this, and we're sorry to hear that the flange's finish has faded. When it is exposed to chemical or abrasive cleaners, discoloration or a dulling of the surface may occur. Also, powder-coated finishes tend to be more delicate and may scratch or peel over time. If there's anything else that we can do to help, please contact us via https://support.insinkerator.com/app/ask. Thanks.
                  Piece of crap
                  The matte black paint came off all by itself within a couple of months. Total piece of crap – don't buy!
                  by
                  Response from InSinkEratorJul 5, 2023
                  Hi, Leon. We're sorry to hear that the finish on your sink flange came off. That will likely occur if it is exposed to chemical or abrasive cleaners. There is no remedy for it. It will not impact the performance of your disposal unit, and it is not considered a quality issue. Powder-coated finishes tend to be more delicate and may scratch or peel over time. If you require additional assistance, feel free to contact us via https://support.insinkerator.com/app/ask. Thanks for your feedback.
                    Painting falling off after 8 months
                    I expected more from a name brand but should have read the other 1 star reviews first! My family has always treated the our new sink well, cleaning it with soft microfiber cloth. And maybe that’s why this product lasted longer than it did for some? But this is still a defective product that should be pulled from the shelves if the manufacturer isn’t going to stand behind it.
                    by
                    Response from InSinkEratorJun 20, 2023
                    Good day, BenS! We appreciate your feedback. Powder-coated finishes tend to be more delicate and may scratch or peel over time. We do stand behind our products, and the sink flange has a 1-year over-the-counter warranty from the store. You can reach out to them, or if you need further assistance, feel free to contact us via https://support.insinkerator.com/app/ask. Thank you.
                      2 found this review helpful
                      Chips and Rusts
                      This product chips and rusts within the first year! It looks terrible! Extremely disappointed!
                      by
                      Response from InSinkEratorMay 24, 2023
                      Hi CanK! Thanks for reaching out. We're sorry to hear that the finish on your sink flange has chipped. If exposed to chemical or abrasive cleaners, discoloration or a dulling of the surface may occur. It should be cleaned with a damp cloth. There isn't a remedy for it, and this issue does not impact performance and is not a quality issue. Also, powder-coated finishes tend to be more delicate and may scratch or peel over time. We'd be happy to see what we can do to further help; please contact us via https://support.insinkerator.com/app/ask.
                        Looks great but colored coating does not last...
                        Flange installed easy and looks great. Unfortunately the colored coating is now chipping away from the flange about a year later. This new flange is the replacement that I had to order!? ;o(
                        by
                        Response from InSinkEratorMay 3, 2023
                        Hello HappyinNC! Thanks for sharing your feedback. You must've been surprised that the finish on the sink flange had chipped. Powder-coated finishes tend to be more delicate and may scratch or peel over time. What do you typically use to clean it? When subjected to chemical or abrasive cleansers, the surface may become discolored or dull. A moist towel should be used to clean it. Please contact us at https://support.insinkerator.com/app/ask to see how we can assist you further.
                        • Verified Purchase
                        Black paint chips
                        We installed 2 of these for our sink and while they looked great initially, after a few months of use the paint has started chipping. Would not buy again.
                        by
                        Response from InSinkEratorFeb 10, 2023
                        Hi Beth, we understand how you feel about it. What do you typically use to clean it? Accessories should be cleaned with a damp cloth. If exposed to chemical or abrasive cleaners, discoloration or a dulling of the surface may occur. For further assistance, please reach out to us via https://support.insinkerator.com/app/ask. Have a lovely day!
                          1 found this review helpful
                          chips
                          Chipping started after only a couple months of use
                          by
                          Response from InSinkEratorOct 18, 2022
                          Hi Mark, we're sorry to hear about this. We'd like to learn more about your experience to see how we may be able to help. You can reach out to us via https://support.insinkerator.com/app/ask.
                            1 found this review helpful
                            Flange paint chipping after 4 weeks
                            Just remodeled our kitchen and within 4 weeks the paint is chipped away on the flange. We also have been extremely careful with the products we use. Would never buy this again.
                            by
                            Response from InSinkEratorSep 13, 2022
                            Hi, we're sorry to hear about this. We'd like to learn more about your experience and see how we may be able to help. You can reach us at https://support.insinkerator.com/app/ask.
                              1 found this review helpful
                              Peeling After 9 months
                              The piece looked gorgeous in our sink until it started peeling. And I’ve read Insinkerators responses- no, we don’t use harsh chemicals- only plant based soaps and a cloth to clean it. Disappointed that our great kitchen remodel looks torn up now.
                              by
                              Response from InSinkEratorMay 13, 2022
                              Hi Jess, thank you for posting a review and we’re sorry about your experience with our product. If the part wasn’t exposed to chemical or abrasive cleaners, like any other sink flange, powder-coated finishes tend to be more delicate and may scratch or peel over time. We recommend using a damp cloth for cleaning purposes. Again, we appreciate you for reaching out. If we can do anything to help you out, please contact us at https://support.insinkerator.com/app/ask.
                                3 found this review helpful
                                Junk - paint or whatever it called is chipping off
                                I had a new sink and garbage disposal installed back in early February and the paint or whatever its called is now chipping off. Is there an alternative product with better quality?
                                by
                                Response from InSinkEratorMay 12, 2022
                                Hi golfnutt8, we’re sorry to hear about your experience with your sink flange. We’ve been making this product for many years, and we can honestly say that the failure rate on this accessory is very small and well below industry standards. Exposure to chemical or abrasive cleaners can affect the surface as well as any sharp item that might scratch, nick, or gouge the finish. We recommend cleaning it with a damp cloth. If you need further assistance, please let us know by reaching us here: https://support.insinkerator.com/app/ask.
                                  2 found this review helpful
                                  3 month old flang chipping
                                  We redid our kitchen and purchased a new sink needing this new flang for our garbage disposal in Matte Black. It was only in our new sink for 3 months before it started chipping. I am very careful and DO NOT SCRUB my sink. My beautiful black sink is now marred by the chipped flang. I am totally disappointed in this product.
                                  by
                                  Response from InSinkEratorMay 3, 2022
                                  Hi Bridgetreb, thank you for your review. Customer satisfaction is always a number one priority for us, and we’re sorry that wasn't demonstrated to you with what happened with your sink flange. The matte black sink flange has a baked, powder coating on the stainless-steel flange. Powder-coated finishes tend to be more delicate that’s why it should be cleaned with a damp cloth. We know how frustrating this can be. If we can do anything to help you out, please contact us at https://support.insinkerator.com/app/ask.
                                    3 found this review helpful
                                    Saddly Disappointed
                                    We remolded our kitchen 1 year ago. We installed sink flange in white. The finish on the flange is peeling.. Please know this is with gentle usage. Very disappointed my beautiful kitchen remodel is not the lasting beauty I expected. I would not recommend this product and am very sad that I chose it.
                                    by
                                    Response from InSinkEratorApr 29, 2022
                                    Hi Phillip, thanks for sharing your feedback, and we’re sorry to hear about your experience with your sink flange. Several reasons can affect the finish of the flange, such as prolonged exposure to chemical or abrasive cleaners, wear and tear, a scratch, nick, or gouge from a sharp item. Also, powder-coated finishes tend to be more delicate which is why we recommend using a damp cloth for cleaning purposes. If we can do anything else for you, please reach us at https://support.insinkerator.com/app/ask.
                                      1 found this review helpful
                                      Poor finish. Chips very easily.
                                      Like other reviewers, our experience with the flange in matte black has been very disappointing. Started chipping and flaking within months. Photos attached are after one year. Will be replacing with a flange with a non-powdercoated finish. Note that after chatting with Insinkerator, despite the item description, they do not recommend coated flanges be used with their batch feed disposers as the stopper could speed up wear. Does not explain the majority of the chipping on our flange, however.
                                      by
                                      Response from InSinkEratorMar 10, 2022
                                      Hi JBrikho, thank you for leaving your comments. The matte black sink flange has a powder coating on the stainless-steel flange, and it tends to be more delicate if exposed to chemical or abrasive cleaners as well as any sharp item that might scratch, nick, or gouge the finish. We understand how unpleasant this experience must have been for you and we're sorry. If we can do anything else for you, please contact us at https://support.insinkerator.com/app/ask.
                                        1 found this review helpful
                                        My black matte flange flaked in six-months of installation.
                                        I purchased this black matte flange to match my Blanco composite sink and be functional with my new InSinkErator garbage disposal. Within six months of the install the flange chipped as I was wiping the sink with a soft cloth and water! I have never used ANY abrasive product on the flange OR sink. I am extremely disappointed in the quality of this product and am now questioning the quality of the garbage disposal. I do not recommend this product to anyone. Very frustrated.
                                        by
                                        Response from INSINKERATORFeb 23, 2022
                                        Hi Cecilia24, thanks for sharing your comments. We understand how frustrating this experience must have been for you and we're sorry. The matte black sink flange has a powder coating on the stainless steel flange, and it tends to be more delicate if exposed to chemical as well as any sharp item that might scratch, nick, or gouge the finish. We're always working hard to improve our products and we value your candid feedback. If you need assistance, you can reach us at https://support.insinkerator.com/app/ask.
                                          Brushed Stainless Steel is the best!
                                          I would only purchase this flange in brushed stainless steel as it not only looks the best but you don’t have to worry about paint peeling off like you do with a colored flange. I learned this lesson several years ago when I bought the flange in venetian bronze and the finish started to peel away. I have a gray Blanco sink and the brushed stainless steel is perfect but I would choose brushed stainless regardless of the color sink.
                                          by
                                            • Recommended
                                            3 found this review helpful
                                            CHIPPED
                                            Less than one year of use and large chip in the bronze finish. I do not use abrasive products AND have a grate at the bottom of my sink so no excuse. Trust the other bad reviews this products is BAD quality and not worth the price tag!!!
                                            by
                                            Response from InSinkEratorJan 20, 2022
                                            Hi, we're sorry to hear about your negative experience with your sink flange. Our quality control team are always testing our products to make sure you get the very best quality. The powder coated finish on your flange should last longer with proper care. We recommend using a damp cloth for cleaning purposes. If we can do anything else for you, please feel free to reach us at https://support.insinkerator.com/app/ask.
                                              3 found this review helpful
                                              Poor Item...after only FOUR months of use!
                                              The coating/ paint has chipped away on our flange, TOO! We have the grate insert...so that keeps most items off of the bottom of the sink. When I reached out to HD customer service, they said it was past the 90 day period, and they were very sorry!
                                              by
                                              Response from InSinkEratorSep 22, 2021
                                              Hi jdgood, we're sorry to hear that this has happened to your sink flange. We have stringent quality control methods in place to ensure you receive a high quality, long-lasting product. The Matte Black sink flange has a baked, powder coating on the stainless steel flange. Powder coated finishes tend to be more delicate and may scratch or peel if exposed to chemical or abrasive cleaners. If you need further assistance, you can reach us through https://support.insinkerator.com/app/ask.
                                                Black flange finish poor
                                                After about 6 months the black finish is coming off, I use a grate so nothing touches the sink
                                                by
                                                Response from INSINKERATORSep 7, 2021
                                                Hi Johnnyd730, thanks for taking the time to share your feedback with us. Several reasons affect the finish of the flange. Constant exposure without thorough water rinse to high acid foods, vinegar, and abrasive cleaners may affect the surface. Also, powder-coated finishes tend to be more delicate and may scratch or peel over time. We recommend using a damp cloth for cleaning purposes. Should you need further help, you can reach us through https://support.insinkerator.com/app/ask.
                                                  Black Matte Finish Chips Don’t Buy
                                                  Don’t buy lasted only 9 months before the black matte finish chipped - no exposure to chemicals or abrasive cleaners were used even have a sink rack as a barrier to prevent any sharp item that might scratch, nick, or gouge the finish. Recommend InSinkErator’s “stringent quality control methods” be re-evaluated to identify the cause for this adverse customer trend, take a corrective action to mitigate recurrence which should provide the customer a longer lasting part
                                                  by
                                                  Response from InSinkEratorAug 20, 2021
                                                  Hi KK092031, we’re sorry that you’ve had this experienced with your sink flange. We’ve been making this product for many years, and we can honestly say that the failure rate on this accessory is very small and well below industry standards. If there were a potential problem, we have an aggressive quality program and routinely get parts back from the field for inspection. Like many other coated products, the finish may also wear over time. Our customers' satisfaction means everything to us. We value your feedback, and this will be shared with our product marketing team. If you need further assistance, please let us know by reaching us here: https://support.insinkerator.com/app/ask.
                                                    2 found this review helpful
                                                    Chipped.
                                                    We bought this to match our sink. Chipped after a month. We didn’t do anything that should have caused it.
                                                    by
                                                    Response from InSinkEratorAug 11, 2021
                                                    Hi PaulC, we're sorry to hear that the finish of the flange chipped. Powder coated finishes tend to be more delicate and may scratch or peel over time. This should be cleaned with a damp cloth. If you need further assistance, please reach us at https://support.insinkerator.com/app/ask.
                                                      1 found this review helpful
                                                      My plumber installed it so I don't know if it is easy to install but it matches the faucet, soap ...
                                                      My plumber installed it so I don't know if it is easy to install but it matches the faucet, soap dispenser and garbage disposal button very well.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Do not buy this
                                                      The black is already chipping off after 11 months. Very poor quality. Don’t buy this unless you plan on replacing it every year.
                                                      by
                                                      Response from InSinkEratorJul 19, 2021
                                                      Hi Ken1971, I'm sorry to hear about the issue you experienced. The Matte Black sink flange has a baked, powder coating on the stainless steel flange. Powder coated finishes tend to be more delicate and may scratch or peel over time if exposed to chemical or abrasive cleaners as well as any sharp item that might scratch, nick, or gouge the finish. We recommend using a damp cloth for cleaning purposes. Be assured that we have stringent quality control methods in place to ensure you receive a high quality, long-lasting product. Your feedback is important to us and will be shared with our Engineering and Quality Control team.
                                                        Showing 1-30 of 674 reviews

                                                        Frequently Bought Together

                                                        Top Rated
                                                        +
                                                        +
                                                        Price:
                                                        $24.78