Hi MLytle! Thanks for your review. If there is anything that we can do to help, feel free to contact us via https://support.insinkerator.com/app/ask.
Verified Purchase
Apr 2, 2022
Life-changing convenience
I’ve been wanting to add an instant hot water faucet that matched my new Delta faucet in champagne bronze for a couple of years now. When I saw that this one featured FILTERED hot AND cold water dispensing I knew it was time to invest. This faucet has simplified my life and knowing that the hot water I’m making my teas and soups with is filtered is very reassuring. Also, the cool water it dispenses makes filling the coffee maker with fresh filtered water so easy. The design fits my aesthetic perfectly.
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Recommended
Customer review from insinkerator.com
Oct 8, 2018
Faucet provides separate levers for filtered hot and cold water
This faucet replaces a previous Insinkerator faucet of similar design and function. The previous faucet was leaking from the hot water lever that could have been rectified if a special tool and replacement washer was available. Because Insinkerator does not provide such parts, I had to purchase a new faucet at considerable cost.
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Recommended
Customer review from insinkerator.com
Apr 10, 2024
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Verified Purchase
Apr 10, 2024
Replaced identical item which was just out of warranty. Loved the original and love the new one!
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Verified Purchase
Apr 3, 2024
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Verified Purchase
Mar 27, 2024
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Verified Purchase
Mar 13, 2024
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Verified Purchase
Feb 14, 2024
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Verified Purchase
Jan 5, 2024
Works as expected. Seems it took much too long from dsoof irder. About 3 weeks.
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Verified Purchase
Jan 3, 2024
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Verified Purchase
Dec 27, 2023
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Verified Purchase
Nov 30, 2023
Very high priced. Color was too dark. Had to return
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Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 22, 2023
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Verified Purchase
Nov 11, 2023
Wonderful to have filtered water cold and hot for tea at your finger tips.
I had a hot/cold system for 9 years. I loved it so much that I had a plumber, electrician and a person to drill the hole in my granite for the house I just purchased. It is worth it!
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Recommended
Customer review from insinkerator.com
Oct 21, 2023
Great to use, but needs to be replaced every ~2 years
This is the 3rd time I've purchased this product and it seems to fail every 2 years. I can't deny the convenience of having instant hot water at the sink and how good it looks, but even with general care and maintenance every month, a water filter attachment from Insinkerator, it STILL manages to break somehow in a way that the manufacturer has no suggestions to fix. The problem always seems to be a constant leaking, so I'm guessing an inner rubber o-ring is finally worn out? There is no replacing that part either. The manufacturer gives no instructions on how to open it up safely and to replace the part.
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Response from INSINKERATOROct 25, 2023
Hi ToddFox, thank you for your comments, and we're sorry to hear about your experience with your hot water dispensers. There are a number of reasons why your unit is leaking. Here's a troubleshooting guide that may help resolve the issue: https://support.insinkerator.com/app/answers/detail/a_id/913.
Customer review from insinkerator.com
Oct 18, 2023
Nice looking combined hot/cold water spigot that eliminates 1 less hole to drill in your countertop
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Verified Purchase
Oct 17, 2023
Excellent product.
We have used this dispenser for more than 16 years. We are extremely pleased with the quality and convenience it offers.
We recommend the product with full confidence.
Thank you.
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Recommended
Customer review from insinkerator.com
Oct 4, 2023
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Verified Purchase
Sep 13, 2023
The inSinkErator fixture for my kitchen arrived promptly. It not only matched the visual aesthetics I anticipated, but its performance also lived up to my expectations.
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Verified Purchase
Jul 29, 2023
Exceptional price point for a great product.
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Verified Purchase
Jul 19, 2023
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Verified Purchase
Jul 12, 2023
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Verified Purchase
Jun 9, 2023
Garbage
I’ve gone through 3 faucets in 2 years. All started to leak. For $400+ product. Ridiculous. All their products have doubled in price and the quality has gone down. That’s what happens when other companies selling a once great brand to each other …Emerson before and now whirlpool owns them… so bad …
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Response from InSinkEratorJun 12, 2023
Hi! Thank you for sharing your comments. A dripping faucet must be inconvenient. Your faucet could be leaking for a variety of reasons. If you have the time, go to https://tinyurl.com/2nycwhwa for a quick guide to troubleshooting to figure out what's causing it. If you require any additional assistance, please contact us at https://support.insinkerator.com/app/ask.
1 found this review helpful
May 17, 2023
A former one lasted 15 years, but the washers on...
A former one lasted 15 years, but the washers on the handles started to leak. The new one looks exactly the same and fit perfectly. A perfect match for our sink faucet.
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Verified Purchase
May 11, 2023
The faucet price is way to high
I'm using hot water insink erator from past 10 years. Recently faucet stopped working and when i look for replacement , I was surprise with the price of just faucet. This is a total rip off!. Why we need to use only your faucet and not compatible with any other faucet?
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Response from InSinkEratorMay 12, 2023
Hi Vineet! We appreciate your feedback. The product price is determined entirely by each retailer and may vary from one store to another. We provide retailers with a suggested retail price, but it does not guarantee the price for any retailer. Moreover, we do not test our products for compatibility with other manufacturers' parts and products, so we cannot speak to their expected performance when used together. For best results, we recommend you use InSinkErator parts and accessories with InSinkErator units. If you have further questions, feel free to contact us via https://support.insinkerator.com/app/ask. Thank you.
Customer review from insinkerator.com
May 10, 2023
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Verified Purchase
May 10, 2023
Drips
The first product was installed with my new kitchen. I was so excited to use it. After a few months it started to drip. After a year of filling gallon jugs with water for my plants and to use to rinse dishes, i unplugged it (it was using too much energy) and it dripped less. Yesterday my son, who installed the first one, installed a brand new one and it drips faster than the old one. It is now unplugged and capped. And i am without a dispenser. Not worth the money.
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Response from InSinkEratorMay 12, 2023
Hello Kathy! We're glad you've reached out to us. It must be inconvenient to have a leaky faucet. There are a number of reasons why your faucet may be dripping. To determine what's happening, you may want to try to troubleshoot it. Here's the link to a quick guide: https://bit.ly/44YPaQK. If you require further assistance, feel free to contact us via https://support.insinkerator.com/app/ask. Thanks!
May 1, 2023
AFTER 14 YEARS, LEAKING AND CAN'T BE REPAIRED
I have enjoyed this product. Have used it consistently for 14 years. The cold water valve started leaking and the small piece needed to fix isn't available. Had to buy a entirely new system in order to not have to fit the granite counter top. Had it replaced only to find the tank eroded and needs to be replaced. They don't make them like they used to. Expect to get 12-14 years out of this product if your lucky
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Response from INSINKERATORMay 2, 2023
Hello LMlex, thanks for sharing with us. We understand this is an inconvenience for you, and we're sorry you had to replace the unit. The life of an InSinkErator® Hot Water Dispenser is entirely dependent upon service conditions, usage patterns, and local water quality, just as is expected with conventional hot water dispensers. However, many of our consumers tell us that their instant hot water dispenser lasted 7 or 8 years, and some even report 10–15 years. Currently, dispenser parts other than the aerator are not sold separately and are not designed to be replaced, as it is a somewhat complex process that would be very difficult for most of our consumers. It would be risky if not performed correctly. While you may be very capable of making repairs, the skill levels of the average consumer vary greatly. Your feedback is important to us and will be shared with our dispenser team.