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Customer Reviews for HOMELEGEND Hand Scraped Maple Sedona 3/4 in. Thick x 3-1/2 in. Wide x Random Length Solid Hardwood Flooring (15.53 sq. ft. / case)

Internet #202694734

Model #HL65S

Customer Reviews

  • 3.6
    out of 19 reviews
  • 67% recommend this product
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Showing 1-19 of 19 reviews
Buyer Beware - LOOKS ARE NOT EVERYTHING! I am extremely dissatisfied with my purchase of the Home...
Buyer Beware - LOOKS ARE NOT EVERYTHING! I am extremely dissatisfied with my purchase of the Home Legend Hand Scraped Maple Saddle hardwood. However, I must say the appearance is great but that is the only good part about it... I specifically purchased the flooring not only for looks, but at the recommendation of the Home Depot sales representative for the hardness (4 out of 5) and 55 year warranty. The hardness and warranty are the worst part. Within weeks, I began to see scratches that went right through the top layer and exposed the inner material. To make matters worse, I had a rolling chair on the hardwood floor with special wheels made for hardwood (keep in mind these wheels received a thousand of 5 star ratings on Amazon) and within months the top coating of the floor began to come off. Interesting enough, I have a brother that lives in the same building and purchased hardwood from Home Depot around the same time. He has the exact same wheels on his desk chair, which were special wheels meant for hardwood. He has had no issue with his wheels damaging his hardwood flooring while mine has become discolored and torn up the coating. I am baffled to believe that a 160 pound person with appropriate hardwood wheels could damage flooring like this. When filing a claim, the independent (hmm..) inspector's report stated it did not meet the stipulations of the warranty and after numerous calls/emails to Home Depot and Home Legend, they stated it does not meet the claim eligibility. However, after further review of the Installation Instructions, you will find Home Legend basically suggests that anything more than walking on the floor in your bare feet would violate the warranty. If you can't use furniture, walk in heels, have pets, etc. on the hardwood without damaging, what is the purpose of this flooring? I dare you to read the Care & Maintenance Instructions that must be followed for them to honor the warranty. You will realize a 55-year warranty means absolutely nothing and they might as well make it a 100-year since it will never cover anything. Before you buy, check out the pictures (trust me that is not dust in the picture but rather the top coating completely removed) and ask yourself if it is worth thousands of dollars to deal with this headache?
by
    7 found this review helpful
    easy to install, amazing look, very happy with the product
    easy to install, amazing look, very happy with the product
    by
    • DIY
    • Recommended
    1 found this review helpful
    Love the floor. Our 25th anniversary gift to ourselves
    Great product. It's not random length. There is exactly 6 12", 10 18", 6 24", & 7 36" pieces in each box. I'm a diy guy. This is my first hardwood floor. Matching up two rooms was quite a time consuming challenge. I found that a butcher knife from the kitchen was instrumental in helping me "cheat" the joints. I spread the out of square alignment over about 10-12 boards allowing the proper alignment between two rooms with no break in the flow and no threshold in the doorway. Please heed the instructions regarding felt pads under your furniture legs. Moving our cedar chest across the installed floor in order to finish the bedroom, I managed to scratch the floor. All part of my learning process. The floor is a wonderful improvement to our home. We will be testing the finish warranty as we have 4 dogs. So far, no problems. The install took longer than I had hoped. I believe this was due to my inexperience and matching up the floor through the doorway. Knowing what I know now, I would buy the same floor.
    by
    • DIY
    • Recommended
    3 found this review helpful
    Amazing floor!
    Can't think of any negative to this floor, whether it be installation or final appearance! Looks beautiful!!! We are 100% happy with it... we love it so much we are going to install it in our dining room as well! Ordering from Home Depot was a snap!! Can't wait to see this in the dining room.... :-) The 50 yr warranty is a big plus as well! L O V E I T !
    by
      • Recommended
      2 found this review helpful
      Nice Product
      I had the floor professionally installed. Took a couple of hours for him. He said it was nice to work with but it lacks longer lengths to break the seams up better. But that had to be pointed out to me. I thought it looked great. There was only a few damaged pieces in the box but I had ordered plenty of extra, so it was really no issue.
      by
      • DIY
      • Recommended
      3 found this review helpful
      Saddle Maple floating floor
      I live in Florida so I got the floating wood floor. I was advised not to purchase the glue in because of the humidity in this area. I only had the floating wood installed in my bedroom I do hear a little creetch in the floor. I love the way it looks and will have the rest of my house completed at a later date with the glue in same color same brand.
      by
        • Recommended
        6 found this review helpful
        The product is beautiful but it has shrunk so bad you can put a credit card in 80% of the joints ...
        The product is beautiful but it has shrunk so bad you can put a credit card in 80% of the joints all in 6 months. Manufacturer takes no responsibility for there product. Installers did a beautiful job but are held responsible along w/home depot. Beware of home legend products & warranties. Very unhappy
        by
          The wood is good quality however the color does not...
          The wood is good quality however the color does not match the depiction on the internet. In actuality, it is much lighter. Home Depot was stand up however and I was able to return all of the wood that I had purchased.
          by
          • Verified Purchase
          It was for a castle floor. Too many little...
          It was for a castle floor. Too many little pieces and too bright a fin ish
          by
          • Verified Purchase
          1 found this review helpful
          Good product and happy with the look. The only drawback...
          Good product and happy with the look. The only drawback was some of the knots are very black and obvious. Allow some extra material if you want to sort out the worst offenders.
          by
          • Verified Purchase
          1 found this review helpful
          The 3/4 hand scraped Maple Sedona exceeded all expectations. ...
          The 3/4 hand scraped Maple Sedona exceeded all expectations. The floor looks great.
          by
          • Verified Purchase
          Pretty Look but Absolutely Terrible Quality
          This was installed in my entire first floor after the original floor we purchased from Home Depot ended up being so terrible they said we couldn't even order that brand again. The original was real Oak - I said to Home Depot that I needed something as strong or stronger than what we originally had - they led me to this product. It looked pretty and was the color I liked and the rating scale for hardness was one of the highest...so we went with it... BIGGEST mistake and waste of $8,000 I ever spent. If we drop a fork, the floor dents. Someone dropped their keys, the floor dents. Someone drops their phone, the floor dents. Oh and I dropped an empty water bottle and low and behold, the floor dents. NOT to mention that there are tons of spaces in between each board and anytime a crumb falls, forget about ever getting it out of the floor. I made a complaint to the manufacturer because I believe their hardness rating is misleading and obviously wrong - they replied with a bunch of standard "we don't care" legality. The only time I would suggest this floor is if you want it in a room you don't "live" in and only look at. It does look nice if you don't notice the space in between each floor board.
          by
          Response from THD-CSJul 13, 2016
          Dear Valued Home Depot Customer, thank you for taking the time to review our product. It is our responsibility to ensure we are providing quality products. Our floors come together quickly and easily. Each pieces should fit tightly together, if this is a problem please ensure that all debris and particles are clear from the tongue and grove before continuing. This flooring product is durable for every day foot traffic and is protected by 7 coats of UV cured aluminum Oxide. While it is dent and scratch resistant it is not dent or scratch proof and it is recommended to follow the care and maintenance information in the installation guide that accompanied your flooring. Thank you.
            2 found this review helpful
            Beautiful floor
            This floor is beautiful. Two professionals were able to installed it in a 24x16' room in four hours for us.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            POOR QUALITY
            Not happy with the product. the boards were so different in width that the installer would not put them in. He opened about 6 boxes of the 75 we ordered and stopped. The Manufacture told HD to send back a box and they would measure it before they would replace the product. They HD employee was also told that if we reordered they would not guarantee the same issues. So much for customer service. HD had us pick another product and hopefully it will be better. This is a new home and with the delay we had to reschedule the carpet, closet systems, final plumbing connections and inspections. The movers will also have to be rescheduled.
            by
            • Pro
            3 found this review helpful
            good product
            this is the 3rd time I buy this hard wood floor. It is good.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Very Disappointing
            If you have any pets I would definitely NOT recommend this floor. I purchased this flooring partly based on the hardness rating which was a 4 our of 5. I do have a medium sized dog and knew that she would eventually leave scratches and marks. But, I was not prepared for the huge scrapes and gouges! I had my contractor actually put a scratch in a board with his fingernail! He said that he had never seen a hardwood floor do that and even had another rep. from a different flooring company come out to look at it. He agreed that this type of floor should be much stronger and wear better than it was. Needless to say, the floor is all in and does actually look very nice - if you don't look too closely for the scratches! Unfortunately, will have to have this floor sanded and re-finished must sooner than expected.
            by
              4 found this review helpful
              This product looks lovely and new but feels like it has been lovingly worn.
              This product looks beautiful. It has a smooth, satin finish in a mid tone maple color. The hand-scraped boards feel like they've worn into comfortable grooves over years of use but they appear brand new. We couldn't be happier with this product!
              by
              • Verified Purchase
              • Recommended
              2 found this review helpful
              little but expensive, but good hand scraped hardwood
              $5.65 per sq feet was not in lower cat, price-wise. but, its hand scraped surface is very good to feel, touch. color is ellegant as well.
              by
              • Verified Purchase
              • Recommended
              4 found this review helpful
              Great floor
              The color and quality of the boards is great. The floor looks absolutely beautiful. It all arrived in perfect shape and there were no damaged boards in the 13 cases I ordered.
              by
                • Recommended
                7 found this review helpful
                Showing 1-19 of 19 reviews

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                Installation Location

                Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor

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                Plank Width

                Narrow plank (5 in or less)

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                Hardwood Floor Features

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