I ordered this product online with free shipping to my...
I ordered this product online with free shipping to my home. The first top arrived with a chip in the top and a broken backsplash. After working with customer service, I had a 2nd top shipped to me. Unfortunately, the 2nd top had pitting in the finish. After running out of time to complete my project, I drove to a different state to purchase a 3rd top. It appeared in great shape when I took it out of the box in the store. Upon installing the 3rd top, I discovered that the top was bowed. I had to use weights to clamp it down and make it level with the vanity. It looks great but the quality control in manufacturing this top is not great.
by
Verified Purchase
2 found this review helpful
Sep 20, 2017
Great Cover, elegant and great customer service, Thank You. http://www.homedepot.com/catalog/prod...
Great Cover, elegant and great customer service, Thank You.
http://www.homedepot.com/catalog/productImages/1000/76/76793cf5-8c8b-4553-a48a-5cfe00c7860b_1000.jpg
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Verified Purchase
Recommended
Jan 1, 2017
I saw this in the Home Depot and finally bought it for all 3 of my bathrooms. I didn't realize it...
I saw this in the Home Depot and finally bought it for all 3 of my bathrooms. I didn't realize it came in for a 4" or 8" faucet. I wish I had ordered the 4" that I saw in the store because it would have saved me a little money on the new faucets . Bit it does look wonderful! It will probably will go with any color scheme.
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Verified Purchase
Recommended
2 found this review helpful
Dec 9, 2016
NOT a pretty picture...even though I love this top, & it's the one I ended up buying for my cabin...
NOT a pretty picture...even though I love this top, & it's the one I ended up buying for my cabin bath remodel, it was truly a ridiculous ordeal. This all took place in June-July '16. Was lucky enough to find that my local stores (home & cabin locations) carried this wide-spread version as well as the 4 in. spread version, but that's where my luck ended. Must have bought at least 10 of these, & returned them. Each one was either covered with scratches, or warped, OR BOTH! And they were all brand new, fresh out of the box, not damaged in shipping. They appeared to come from the factory that way. The back splashes were the worst...they even sent me a replacement, & it was scratched, too! Customer service was very helpful, both online & in-store, but still...is anybody inspecting these in the factory for quality control? Turns out, the warping-thing is not specific to this brand/model...I tried several different vanity tops, & almost all of them were warped. What the heck?! I did finally find an acceptable one, tho' it too was not perfect...got tired of all the back-and-forth. And I did really like this top, the colors worked for me & my bath. HD was nice enough to give me a seriously discounted price for my troubles. Thanks for that, at least. Please see included pics for details.
by
DIY
5 found this review helpful
Feb 23, 2023
Beautiful colors
I bought two of these and I love the pattern and colors. So beautiful with gold, beige, and brown tones. However, both vanity tops came with some spots of finish flaws. If you know how to sand and polish cultured marble, it should be OK, but still I was disappointed that these didn't arrive nice and new without flaws, with rough edges. Since I did not actually open and use them until much later after the purchase, I could not return them. Otherwise, these are just beautiful.
The top doesn’t support the weight of the sink which caused it to sag . Had to put reinforcements...
The top doesn’t support the weight of the sink which caused it to sag . Had to put reinforcements under the top to help it sit level. Not satisfied at all .
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Response from Woodcrafters Home Products TeamMar 23, 2021
Hello Bill, Thank you for your review of the 49 in. W Stone Effects Vanity Top in Rustic Gold. We are so sorry to learn about your unfavorable experience with the vanity top. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty for manufacturer defects. If you are willing, we would like to ask that you reach out to our Customer Care team so that they may review your situation and explore your Limited Lifetime Warranty options. You may reach out to our Customer Care team (they deal directly with product reviews) by e-mailing CustomerCareWC@woodcrafters-tx.com. Nevertheless, we truly appreciate your feedback and we will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards.
Verified Purchase
Feb 19, 2020
I'm really happy with the Stone Effects vanity top. ...
I'm really happy with the Stone Effects vanity top. The color is warmer than it appeared on my computer but it goes beautifully with the cream vanity base I purchased.
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Verified Purchase
Nov 12, 2019
Colors true to what was shown online. Very pleased. except it cost $55 to ship.
Colors true to what was shown online. Very pleased. except it cost $55 to ship.
by
Verified Purchase
Recommended
Feb 6, 2019
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Aug 29, 2018
Excellent, it looks great!...
Excellent, it looks great!
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Verified Purchase
Apr 3, 2018
Beautiful vanity top. My only complaint is the backsplash was...
Beautiful vanity top. My only complaint is the backsplash was bowed, but I was able to cover the gaps with some caulk.
by
Verified Purchase
1 found this review helpful
Jan 2, 2018
I love it. So many compliments. ...
I love it. So many compliments.
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Verified Purchase
Dec 5, 2017
Just what I had expected. Easy to order and...
Just what I had expected. Easy to order and personnel at Home Depot were excellent
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Verified Purchase
Dec 5, 2017
I love this vanity. It replaced a more expensive granite top that always showed water spots even ...
I love this vanity. It replaced a more expensive granite top that always showed water spots even after sealing. This vanity shows nothing! Even when its dirty its hard to tell. Very easy to clean. No sealing required. Easy install if you know what you're doing.
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Verified Purchase
Recommended
1 found this review helpful
Oct 27, 2017
Nice quality ...
Nice quality
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Verified Purchase
Oct 25, 2017
The countertop is nice enough and perhaps looks better than...
The countertop is nice enough and perhaps looks better than expected but still, given the relatively high price, next time I would opt to pay a little more and just buy real granite or marble. Time will tell how durable it proves to be.
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Verified Purchase
Oct 10, 2017
Ordered for a bathroom remodel, which is being done now....
Ordered for a bathroom remodel, which is being done now. I am very happy with how my vanity top looks, even tho still in the box. The colors go so well with the vanity I selected. I gave a 5 star because I’m sure that I’ll also love it once it is installed , which will be soon. .
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Verified Purchase
Aug 8, 2017
Product was incorrect on line. Brought this to two different individuals attention with no one in...
Product was incorrect on line. Brought this to two different individuals attention with no one interested in fixing the problem. I wanted wide spread and that is what I ordered but got center set. The back splash was warped. There were scratches on the vanity top. I still like the pattern but will not use Home Depot for my next bathroom project.
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Response from St. Paul TeamAug 11, 2017
Hello Sam, Thank you for your product review of the 37 in. Stone Effects Rustic Gold vanity top. We are genuinely sorry for the misunderstanding and can assure you that we will be taking immediate action to verify the faucet drilling and update the product information properly. Best Regards.
Verified Purchase
Jun 7, 2017
36" stone vanity top
We love the thttp://www.homedepot.com/p/Home-Decorators-Collection-37-in-Stone-Effects-Vanity-Top-in-Rustic-Gold-with-White-Basin-SEO3722COM-RU/205116260. The colors are perfect.