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Customer Reviews for South Shore Holland 5-Drawer Pure Black Chest of Drawers

Internet #203727945

Model #3370035

  • Classic Black finish
  • Plenty of clothing storage in 4 generous drawers
  • Great modern style easily matching your decor

Customer Reviews

  • 3.3
    out of 64 reviews
  • 58% recommend this product
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Showing 1-30 of 64 reviews
Very Disappointing
Purchased just over 1 year ago. It’s falling apart. Drawers do not hold much. They keep falling out of the track. Top drawer is difficult to close.
by
    Falling apart after 3 months!
    I bought 2 of these 3 months ago and they are already falling apart. The lining of the bottom of the drawers is a piece of cardboard practically and hold up to not very much weight. Don't expect to have this piece of furniture around for long, I wish I would of done more research on this before I purchased. Definitely a waste of money.
    by
    Response from South Shore TeamDec 7, 2022
    Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
      Love the look, breaks VERY easily
      The look is beautiful but after careful assembly the drawers do not last. The bottom of 3 of mine have fallen out and bent forcing me to deconstruct and have to reassemble continuously. Lastly, the leads to pull the drawers in and out are very flimsy and have bent completely.
      by
      Response from South Shore TeamJun 17, 2021
      Dear Agiannelli13, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
        It falling a part
        It looks nice for what it's worth, but you're better off getting something else after like a week or two the drawers start to come down on themselves. To top it off some parts that came with it were wrong. Just save yourself the trouble and find something else.
        by
        Response from SouthShoreCustomerServiceFeb 13, 2021
        Thank you very much for this review. We are deeply sorry for the inconvenience and be sure that this is not the experience we want you to have with our products. If you want any assistance don't hesitate to contact us at services@southshorefurniture.com and we'll assist you the best we can :) SouthShoreFurniture
          Beautiful and modern
          We bought 3 of theae and they are so perfect. They are strudy and awesome
          by
            • Recommended
            I bought 2 of these and 2 of the matching dressers and lined them all up against the wall in mast...
            I bought 2 of these and 2 of the matching dressers and lined them all up against the wall in master bedroom and then put granite on them! They totally look like a built in piece, and they were a great price! Plus the drawers work really smooth! Could not be any happier!
            by
            Response from South Shore TeamApr 13, 2019
            Hello,
            Thank you for taking the time to leave a review, it is truly appreciated. :)
            South Shore Team SouthShore
            • Verified Purchase
            • Recommended
            2 found this review helpful
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            • Verified Purchase
            by
            • Verified Purchase
            I love Southshore products! Very durable and long lasting. It...
            I love Southshore products! Very durable and long lasting. It does take a couple hours to put together, you have to glue in the little wood pegs and wait to dry before you even start with the screws but it’s well worth it.
            by
            • Verified Purchase
            Good quality but manufacturer drilling machine is off
            Great quality for flat pack furniture, but the manufacturer needs to reaccess there machines. Some of the holes were off an blown out as a contractor that is unacceptable
            by
            Response from South Shore TeamAug 7, 2022
            Dear Sir, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your purchase. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
              • Recommended
              Okay for price
              easy to put together but a little cheap looking
              by
              • Verified Purchase
              by
              • Verified Purchase
              by
                by
                • Verified Purchase
                Hardware to put dresser together didn’t want to cooperate. ...
                Hardware to put dresser together didn’t want to cooperate. Very frustrating to put together. Almost wound up in the yard for firewood. Finally got it put together not all drawers fit right for proper reopening and closing. Had problems with cam locks coming undone and the drawers coming apart. Had problem with the bottom drawer catching the bottom face plate. Do not buy this.
                by
                Response from South Shore TeamApr 7, 2021
                Dear Renee, thank you for taking the time to share your experience with us and we're sorry to hear that you had some troubles. You may reach out to our Customer Service team so we may assist you under your warranty and review your product at home. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from South Shore TeamApr 1, 2021
                Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under your warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
                • Verified Purchase
                My daughter in law loves it...
                My daughter in law loves it
                by
                Response from SouthShoreCustomerServiceApr 2, 2021
                Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
                • Verified Purchase
                This item technically functions as a dresser. It has 5...
                This item technically functions as a dresser. It has 5 drawers. They work. The problem is that it SMELLS. I've had it for 1 month and it's not getting better. I vacuumed and wiped down each piece before assembly. The paper towels had an orange residue on them. The inside of the drawers have exposed particleboard that will touch your clothes. I'm hesitant to use it for clothing. I have other dressers from other stores that are also made of particle board but they do not have this problem. This item is suitable in a garage but not a bedroom.
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                Response from SouthShoreCustomerServiceMar 13, 2021
                Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under your warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / services@southshorefurniture.com SouthShoreFurniture
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from SouthShoreCustomerServiceMar 7, 2021
                Thank you for taking the time to leave this amazing 5 stars review! SouthShoreFurniture
                • Verified Purchase
                Unit literally fell apart while being assembled. Home Depot was very helpful and refunded the ful...
                Unit literally fell apart while being assembled. Home Depot was very helpful and refunded the full amount I paid. I don't know if I just had an unusual experience or what. The unit looked great but wasn't
                by
                Response from South Shore TeamJan 29, 2021
                Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you were not satisfied with your product. You may reach out to our Customer Service team if you wish to do so and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
                I wish I can return it right now it’s all...
                I wish I can return it right now it’s all broken Fail apart as soon as it was fixed I have photos of it
                by
                Response from South Shore TeamJan 30, 2021
                Thank you very much for this review. We are deeply sorry for the damage and you have a 5 years warranty with us for replacement parts so if you want to replace a part, don't hesitate to contact us at 1-800-290-0465 and we'll be more than happy to assist you with the replacement parts. As for the refund you will need to contact Home Depot directly since they exchange of money was made with them and they are the vendor. SouthShore
                Love it. Takes some time to put together right. But...
                Love it. Takes some time to put together right. But once done, it fits the bill. Exactly what I needed, at a good price.
                by
                Response from SouthShoreCustomerServiceJan 16, 2021
                Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
                • Verified Purchase
                1 found this review helpful
                I appreciate having that much draw space...
                I appreciate having that much draw space
                by
                Response from SouthShoreCustomerServiceJan 16, 2021
                We thank you for taking the time to leave comments. Thank you for choosing South Shore and if you have any questions or requests let us know and we will be happy to help you. SouthShoreFurniture
                1 found this review helpful
                These drawers are great!...
                These drawers are great!
                by
                1 found this review helpful
                easy to assemble
                easy to assemble
                by
                • Recommended
                1 found this review helpful
                Good product and easy to assemble...
                Good product and easy to assemble
                by
                Assembly was surprisingly easy and quick. Maybe 3 hours...
                Assembly was surprisingly easy and quick. Maybe 3 hours tops. Atleast for me no parts were missing and all the drawers and components fit properly.But.. There is not alot of room in the drawers at all. It is a decent sized chest but be aware of the dimensions of the individual drawers.
                by
                Response from SouthShoreCustomerServiceMar 31, 2020
                Dear Michael, thank you so much for taking the time to share your feedback with us. We appreciate the kind words shared. Please know that drawers have minimized in size due to safety precautions and securing the unit from tipping over. Nonetheless, any of our agents are available to you by phone or email if you have any further questions/concerns. Thank you again! :) SouthShoreFurniture
                • Verified Purchase
                1 found this review helpful
                Everything is pretty decent for the price, the back as...
                Everything is pretty decent for the price, the back as most affordable furniture is just a piece of wood but it has turned out fine.
                by
                Response from SouthShoreCustomerServiceMar 6, 2020
                Hello! Thank you very much for taking the time to leave this great review. Don't hesitate to contact our customer service team at 1-800-290-0465 if you have any concerns about your new South Shore chest. :) Have a wonderful day! SouthShoreFurniture
                • Verified Purchase
                Super easy to assemble. Looks nice and Home Depot has...
                Super easy to assemble. Looks nice and Home Depot has a good price.
                by
                Response from SouthShoreCustomerServiceFeb 8, 2020
                Thank you very much for taking the time to leave this great review. It means a lot to us to know that you are enjoying your new South Shore chest. :) Have a wonderful day! SouthShoreFurniture
                • Verified Purchase
                Easy assemble...
                Easy assemble
                by
                Response from SouthShoreCustomerServiceFeb 4, 2020
                Hello, thank you for taking the time to leave this review. Have a great day :) SouthShoreFurniture
                Showing 1-30 of 64 reviews

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                Product Height (in.)

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                Product Width (in.)

                33 in

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                38 in

                Number of Drawers

                5

                5

                5

                Product Depth (in.)

                19 in

                18 in

                18 in

                Material

                Particle Board

                Wood (100%)

                Wood (100%)