Customer Reviews for MOEN Heavy Duty Retractable Clothesline in Polished Stainless Steel

Hello Bill and thank you for the feedback you posted on the Lowe’s website. We are sorry to hear that the Moen RR5506HD Heavy Duty Retractable Clothesline in Polished Stainless Steel did not meet your expectations and you decided to return the product. We hope you will give us a try again in the future. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello laundry and thank you for your interest in Moen products. We are sorry to hear about your experience with your Moen Heavy Duty Retractable Clothesline in Polished Stainless Steel. What you described is not consistent with the quality we strive to provide. We would be glad to help you and show you we stand by our products. Please contact us at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello Lizzy and thank you for the feedback you posted on the Moen website. We are sorry to hear about your experience with your MOEN Heavy Duty Retractable Clothesline in Polished Stainless Steel @ The Home Depot. The measurement is from the cord knob to the cord for the length of 10 inches. Please contact us at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello Leonardo and thank you for your feedback posted on The Home Depot website regarding Heavy Duty Retractable Clothesline in Polished Stainless-Steel model RR5506HD. We regret the clothesline is sagging. It is recommended that this product be installed with wood blocking for support. If wood blocking is not available, we suggest anchors for tile or plaster/drywall. If you need additional support or have questions please reach out to our customer service specialists. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Moen Heavy Duty Retractable Clothesline. Our Product Specialists are available for technical/warranty assistance if ever needed. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time.

Hello Grandma13 and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen Heavy Duty Retractable Clothesline in Polished Stainless Steel did not meet your expectations. The cord is 10’ long. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday.

Hello Amber and thank you for the feedback you posted on the Home Depot website regarding the Moen Heavy Duty Retractable Clothesline. We are sorry to hear that you are having issue with the installation. Our Product Specialists are available for technical/warranty assistance. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time.

Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website. We are very sorry to hear of the difficulty you experienced with your Moen Heavy Duty Retractable Clothesline in Polished Stainless Steel. As the original purchaser of the Moen Heavy Duty Retractable Clothesline in Polished Stainless Steel, you can contact Moen directly under the product one year limited warranty. Please contact us at 1-800-289-6636; we are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.

Hello Joser and thank you for your opinion and feedback. We are sorry to hear of the difficulty you experienced with installing your Moen Heavy Duty Retractable Clothesline in Polished Stainless Steel. You may contact Moen directly for assistance our Product Specialists will troubleshoot any issue you are experiencing and will work with you to find a satisfactory resolution. Please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday.

Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Moen Heavy Duty Retractable Clothesline. Our specially trained Product Specialists are available for further pre-purchase and technical/warranty assistance if ever needed in the future. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello JD and thank you for the feedback you posted on the Home Depot Website regarding the Moen Heavy Duty Retractable Clothesline in Polished Stainless Steel. This item is designed to retract seamlessly and we would like to understand why this is not the case for your product. Please call our Consumer Services Contact Center directly at 1-800-289-6636 from 8:00 am – 7:00 pm Monday through Friday Eastern Time. Our specially trained Product Consultants will be delighted to assist.