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Customer Reviews for Hampton Bay Sevilla 36 in. Steel and Slate Propane Gas Outdoor Fireplace

Internet #204220760

Model #66595

  • Slate surround finishes the fireplace with a sophisticated accent
  • Constructed of steel for ultimate durability
  • Produces up to 50,000 BTUs of heat

Customer Reviews

  • 4.2
    out of 16 reviews
  • 80% recommend this product
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Showing 1-16 of 16 reviews
I really am enjoying my fireplace! As I am a...
I really am enjoying my fireplace! As I am a single woman I had to put it together by myself and I must say it was actually pretty easy if you just follow the instructions provided! My granddaughter and love to sit out on the patio and roast marshmallows over its flames! Highly recommend:)
by
Response from BondManufacturingOct 12, 2017
Thank you for sharing your feedback with us! Happy roasting :) BondManufacturing
  • Verified Purchase
Nice fireplace
Good looking unit and a nice value for the price. Arrived with some damage and parts did not align with the pre-drilled holes making the assembly difficult. Color varies from the image on the website. Sill waiting for the manufacturer to ship replacement log set for broken ones.
by
    • Recommended
    Easy to put together, easy to use, looks great. So much easier than making a wood fire. Throws ou...
    Easy to put together, easy to use, looks great. So much easier than making a wood fire. Throws out a lot of heat as well, will be nice in September or October.
    by
    Response from BondManufacturingJun 23, 2017
    Thank you for sharing your thoughts with us! Stay warm :) BondManufacturing
    • Verified Purchase
    • Recommended
    Delivered on time. Fairly easy to assemble. Worked immediately.
    Delivered on time. Fairly easy to assemble. Worked immediately.
    by
    Response from BondManufacturingNov 22, 2016
    Hi Jim,thanks for sharing! If you ever have any questions about this unit, please feel free to contact us directly, we're always happy to help! You may reach us at 1.866.771.2663 Monday - Friday from 8 am - 4:30 pm PST or by email at Happy2Help@Bondmfg.com. Stay warm!! BondManufacturing
    • Verified Purchase
    • Recommended
    The gas fireplace looks nice but does not generate any heat, so it is pretty much useless on fall...
    The gas fireplace looks nice but does not generate any heat, so it is pretty much useless on fall evenings.
    by
    Response from BondManufacturingOct 31, 2016
    Hi Dave, we're sorry to hear that you are not satisfied with the heat output on your unit. We would like to speak with you directly to make sure everything is connected properly so that you are getting the most out of this fire pit. We're available at 1.866.771.2663 Monday - Friday from 8 am - 4:30 pm PST, please reference CID139856. We look forward to speaking with you! BondManufacturing
    • Verified Purchase
    2 found this review helpful
    Love it!!
    Looks great! Haven't needed the heat yet but turned it on a few times to check it out and works great. The cover is pretty thin but does a good job keeping it clean. Wish it came with the propane tank cover/table that was shown in the video, but still love it.
    by
      • Recommended
      gas fireplace
      I like this fireplace. It was easy to install up in a hour. Put the tank on and fire it up can't wait for it to get cold well made.
      by
      Response from BondManufacturingOct 9, 2015
      Hello David, thank you for sharing, enjoy! BondManufacturing
        • Recommended
        good deal
        a little thin in some of the parts but works very well
        by
        Response from BondManufacturingOct 7, 2015
        Hello Grumpy, thank you for the great feedback, have a great day! BondManufacturing
        • DIY
        • Verified Purchase
        • Recommended
        Loving my outdor fireplace
        I love the look of my new fireplace, It is great outdoor feature.
        by
        Response from BondManufacturingSep 24, 2015
        Hello Creative1,

        We are pleased to know that you are enjoying your unit. It will attract many compliments for years to come! BondManufacturing
        • Verified Purchase
        • Recommended
        Returned it one day later...
        After arriving nearly two weeks after the expected delivery date, I finally received the product. The quality was extremely poor which was evident upon assembly. I returned it the following day as it was clearly not up to my quality expectations.
        by
        Response from BondManufacturingJun 30, 2015
        Hello BK77,

        We do apologize for the delay in shipment but we can assure you that this item is designed for its intended use. We stand 100% behind our product and because we do, we offer a one year manufacturing warranty against any manufacturing defects. This is our way of standing by our product and ensuring that our customers are completely satisfied with their purchase. Our customers come first!

        Please feel free to contact us with any further questions or concerns. Our phone number is 1.866.771.2663 and we are available Monday through Friday from 8am to 4:30pm PST. BondManufacturing
        • DIY
        • Verified Purchase
        another natural gas conversion
        another natural gas conversion here. after figuring out the correct fittings, i successfully converted to natural gas. bypassed the propane regulator by taking it off and hooking it directly up to the valve, the orifice (located just before the burners) was easy to take out and drill out. done deal. works great.
        by
        Response from BondManufacturingJan 12, 2015
        We're glad you successfully converted your unit to natural gas! We hope you are satisfied with your fireplace!BondManufacturing
          • Recommended
          4 found this review helpful
          Just What I Needed at a Decent Price / Converted to NG
          I bought this outdoor gas fireplace for my pool house. I says it is not convertible to natural gas but I did convert it to natural gas as I already had a natural gas line ran to my pool house. I called my gas company, they told me I had 2 PSI of gas coming into my home so I removed the orifice and drilled the hole in the orifice out to 1/8 , re-installed the orifice and then assembled the unit. Works great. Looks great. Nice blue flame with a touch of yellow at the tips. Just like natural gas is suppose to burn. So the conversion worked perfectly for me. When the the lava rocks and the "fake logs" get hot this thing puts out a lot of heat and looks great at night. If you are going to install it out in the open, it does come with a cover as well. "
          by
          Response from BondManufacturingJan 14, 2015
          I'm happy to hear that you are enjoying your fireplace! :-)BondManufacturing
          • DIY
          • Recommended
          6 found this review helpful
          Look and works great but ...
          Hello, Contrary to your advertising the metal does not appear to be 100% stainless steel, just the burners. Also it is not 360 degree view only 270 (but that's OK) Looks great, works really great, hope it will last through our northern winters!
          by
          Response from BondManufacturingMar 10, 2015
          Thank you so much for your review! I hope all is still working well with your unit! BondManufacturing
          • DIY
          • Recommended
          2 found this review helpful
          This is not the normal low quality China product, good quality and well engineered
          Installing this thing is a challenge. Lay it all out and look it for a long time before you begin. Very difficult for one person, but can be done. Took me 4 solid days to complete. Some people complain about the heat from the sun under the roof. Installed two ceiling fans, problem gone. For sure this is not a product for Florida, but excellent fir Wisconsin. The gazebo is absolut rain proof, no leaks at all.
          by
          • Pro
          • Verified Purchase
          • Recommended
          2 found this review helpful
          Gorgeous fireplace, instant gradification
          Shipped straight to my house, opened the box, hooked up to propane and ready to go. This fireplace is all about convenience. Yes, it uses quite a bit of propane but after working all day, I just want to sit on my back porch and relax next to the fire. No firewood, no cleanup, no fuss.
          by
            • Recommended
            9 found this review helpful
            Eats propane at an awful rate
            Beautiful, well made but a BRAND NEW tank of propane ($64 my cost!!) was used up in 3 evenings!! ea run ea eve lasted maybe 3 hrs. Not a good use of expensive prop. Also control knobs/lighter located in a very bad place. Very difficult to get to.
            by
            • Verified Purchase
            5 found this review helpful
            Showing 1-16 of 16 reviews