The pop up became detached and broke off after just one month. I also decided after I ordered thi...
The pop up became detached and broke off after just one month.
I also decided after I ordered this and had it installed by a plumber that it wasn't very attractive; the faucet spout is a rather ugly shape that isn't that apparent from the pictures and the porcelain handles are short and stubby compared to my old faucet of a similar type. But that's not my complaint here. My complaint is that the top of the pop up stopper appears to have broken off; it became detached after about a month without any provocation on my part. One day it just fell off its mount that it should be attached to.
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Response from AmericanStandardBrandsAug 5, 2019
OPIllinois, thank you for your review. We apologize for the inconvenience that you experienced. Please contact us directly at 800-442-1902 and reference your review so we can assist you. Sincerely, your American Standard Consumer Connections Team.
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Mar 1, 2018
Elegant design, with fragile valve and handle.
This faucet looks very good. The valve seems to be an issue. I have replaced the valve twice in three years..At the second attempt, the handle broke.
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Response from Customer ServiceMar 1, 2018
Thank you for your review as it is very important to us. We are very sorry for the negative experience with your Hampton Bathroom Faucet. We will have someone contact you directly to see if we can assist.
Sincerely, American Standard Customer Care
Customer review from American Standard
Jan 16, 2018
The faucet arrived on time and was installed in my beautiful new vanity by my contractor. It look...
The faucet arrived on time and was installed in my beautiful new vanity by my contractor. It looks sensational! I haven't moved in yet so I'm not using it but I have no doubt it will work as well as it looks!
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Verified Purchase
Recommended
Oct 4, 2017
Installed by contractor. Beautiful and works great....
Installed by contractor. Beautiful and works great.
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Verified Purchase
1 found this review helpful
Aug 23, 2017
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
May 29, 2017
We have only had it installed and used for a...
We have only had it installed and used for a little while but at this point it looks great and performs as we had expected.
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Verified Purchase
Apr 4, 2016
Best ever
We bought these faucets for our bathrooms when building our home. We had noticed them in a friends house and asked how well they kept up..they said they had them for several years and they still looked like new. We have been in our home since 04 and they still look awesome! Its nice to find a product that will stay with you thru the years..and look classically good!
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Recommended
Customer review from American Standard
Aug 27, 2015
Rock solid
Have this faucet in my bathroom and the equivalent in the shower. Never a problem one...always solid performer and I like the style of it. Have used this brand for years. Highly recommend AS.
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Recommended
Customer review from American Standard
Aug 24, 2015
Body OK, pop up and handles don't last.
I replaced a 40 year old faucet with this a few years ago. Shame. The cable for the pop up has seized up for the last time, and the handles are corroding away.
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Customer review from American Standard
Aug 30, 2013
looks great with easy install
bought this based on the look and other American Standard product I have owned. Install was easy and works perfectly
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Customer review from American Standard
May 10, 2012
I like the look.
pleased with the product but find cleaning a bit time consuming due to the small space between handles and faucet.
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Recommended
Customer review from American Standard
Nov 29, 2010
Nice fixture
I did not see any instruction to put plumbers putty on the fixture base to achieve a watertight seal with the sink.
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Verified Purchase
Recommended
Customer review from American Standard
Oct 10, 2010
Porcelin Cross handles nicest of all
30 year old American standard faucet finally was showing it's age having provided us with very reliable service but was showing it's age/use... appearance was getting shabby & chasing down parts was a nightmare. Huge issue removing the old American Standard faucet as corrosion and rust on the undersink mounting nut was darn near impossible (especially hot water side). Daily sprays of kroil, PB Blaster, and WD-40 not very pursuasive but since I already purchase this new fixture at closeout (wife already in love with prior American Standard 8-inch on center faucet on upstair bath with "cute" porcelin cross handles) I solicited help on internet forums. Best suggestion was use of deep wall socket, a basin wrench which had square shaft which I could use a adjustable wrench for added torque for removal. Removal of sink from wall was not an option but seemed inevitable...ugh! Solution was a 1-1/8 inch deep wall impact socket with 36 inch breaker bar. Once removal of old American Standard locknut was completed install of this new faucet took less than 15 minutes. American Standard ... do NOT ever use undersink locknuts the thickness of a carriage bolt washer! Recommendations for American Standard....entertain possibility of adding notes to install sheets about use of 1-1/8 inch deep wall socket, use of Rigid Basic wrench with it's unique square shaft design, include addition/use of plumbers putty to insure solid foundation on basin deck, and finally how about including a prefit neoprene gasket between fixture and basin deck so we can eliminate possibility of dirt accumulation between faucet and sink deck? I also had to call American Standard for warranty replacement on washerless ceramic cartridge as this was first time I had a drip on this new faucet. [...] Hopefully this will save other purchasers of American Standard faucets time on their home projects
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Recommended
Customer review from American Standard
Jun 8, 2009
Love the looks and feel of these faucets
Easy to replace an existing faucet. Clear directions made installation a breeze.
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Verified Purchase
Recommended
Customer review from American Standard
Apr 14, 2009
This is exactly what we wanted. It is e
I have found the products easy to install and operate. They clean up with a damp cloth.