Customer Reviews for HDX FMM-1 Premium Refrigerator Water Filter Replacement Fits Whirlpool Filter 7 (2-Pack)
- Refrigerator water filter guaranteed to fit Whirlpool Filter 7
- Replace filter every 6 months to maximize contaminant reduction
- NSF certified against lead, chlorine, fluoride, iron and more
Customer Reviews
Jun 24, 2022
Perfect replacement for Maytag refrigerators
• The filter fits perfect and is easy to install. I could use some “flats” on the sides to allow it to be griped easier. Installation involves a quarter-turn and the label on the filter has arrows for the starting and stopping points. My frig keeps track of when the filter needs to be replaced, but this model comes with a date label that can be installed to indicate the month installed and the month it should be replaced. The label info states that it should be replaced every six months.
• The filter comes packaged with a protective cap over the two O-rings at the top so be sure to remove the cap before attempting to install.
• The filter is NSF tested and certified. And it is IAPMO certified under applicable sections related to the reduction of lead, cyst, VOC;s and several other contaminants.
• The filter is made in the USA.
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Response from HDXBrandJun 28, 2022
Hello Greensyn, Thank you for taking the time to review the FMM-1 replacement water filters. We are happy to hear that the FMM-1 replacement filters are meeting your expectations and that the filter was easy to install. If you ever have any questions or concerns regarding our water filters, please do not hesitate to contact us directly at 1-855-849-3589, Monday - Friday 8 am- 5 pm PST. Best Regards, Customer Service Team.
Oct 11, 2023
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Mar 1, 2023
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Jun 8, 2022
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Feb 9, 2022
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Nov 9, 2021
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Jul 24, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from HDXBrandJul 26, 2021
Hello HomeDepotCustomer, Thank you for choosing the FMM-1 replacement filters and for taking the time to leave a 5-star rating, we appreciate your feedback. If you ever have any questions or concerns regarding our water filters, please feel free to contact us directly at 855-849-3589, Monday-Friday 8am-5pm PST. Best Regards, Customer Service Team.
Jul 8, 2021
Everyone was able to help...
Everyone was able to help
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Response from HDXBrandJul 8, 2021
Hello LOIS, Thank you for choosing the FMM-1 replacement filters for your refrigerator. We appreciate the time you have taken to provide your feedback and rating. If you ever have any questions or concerns regarding our water filters, please feel free to contact us directly at 855-849-3589, Monday-Friday 8am-5pm PST. Best Regards, Customer Service Team.
Apr 21, 2021
Very easily to install have no issues or problems so...
Very easily to install have no issues or problems so far
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Response from HDXBrandApr 21, 2021
Hello HomeDepotCustomer, Thank you for taking the time to leave a review on the FMM-1 replacement water filters. We are happy to hear that the installation was an easy process for you! If you have any questions or concerns regarding our filters, please give us a call at 855-849-3589, Monday-Friday 8 am to 5 pm PST. Best regards, Customer Service Team.
Apr 21, 2021
Good product works well will buy it again...
Good product works well will buy it again
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Response from HDXBrandApr 21, 2021
Hello Honka, Thank you for choosing the FMM-1 replacement water filters for your refrigerator and taking the time to leave feedback. We are happy to hear that they are working well for you. Should you ever have any questions or concerns regarding our replacement water filters, please feel free to contact us at 855-849-3589, Monday-Friday 8 am-5 pm PST. Best Regards, Customer Service Team
Mar 6, 2021
Delivery was very good and the replacement part works perfect....
Delivery was very good and the replacement part works perfect. The service desk staff at the Florissant, MO store on New Hallsferry did a great job in assisting me in placing my order.
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Response from HDXBrandMar 8, 2021
Hello HomeDepotCustomer, Thank you for taking the time to leave a review for the FMM-1 Replacement Water Filters. We appreciate any and all feedback regarding the replacement filters. If you have questions or concerns, please reach out to our Customer Service Team at 855-843-3589, Monday-Friday 8 am-5 pm PST. Best Regards, Customer Service Team
Jan 30, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from HDXBrandFeb 3, 2021
Hello HomeDepotCustomer, Thank you for taking the time to leave a five-star review for the FMM-1 Replacement Water Filters. We appreciate any and all feedback regarding the replacement filters. If you have questions or concerns, please reach out to our Customer Service Team at 855-849-3589, Monday-Friday 8 am-5 pm PST. Best Regards, Customer Service Team.
Jan 17, 2021
Easy order and fit perfectly...
Easy order and fit perfectly
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Response from HDXBrandJan 18, 2021
Hello Judy, We are happy to hear that the FMM-1 replacement water filters fit perfectly in your refrigerator. Thank you for taking the time to leave feedback! If you have any questions or concerns regarding our filters, please call us at 855-849-3589, Monday-Friday 8 am to 5 pm PST. Best regards, Customer Service Team.
Dec 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from HDXBrandDec 28, 2020
Hello HomeDepotCustomer, Thank you for taking the time to leave a review for the FMM-1 Replacement Water Filters. If you have questions or concerns, please reach out to our Customer Service Team at 855-849-3589, Monday-Friday 8 am to 5 pm PST. Best regards, Customer Service Team.
Nov 10, 2020
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Oct 7, 2020
Did not need to spend a whole day trying to...
Did not need to spend a whole day trying to get water to run clear.
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Response from HDXBrandOct 7, 2020
Hello ALBERTHA, Thank you for taking the time to leave a review for the FMM-1 Replacement Water Filters. We appreciate any and all feedback regarding the replacement filters. If you have questions or concerns, please reach out to our Customer Service Team at 855-849-3589, Monday-Friday 8 am-5 pm PST. Best Regards, Customer Service Team.
Aug 19, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from HDXBrandAug 19, 2020
Hello HomeDepotCustomer,
Thank you for taking the time to leave a review for the FMM-1 Premium refrigerator replacement water filter. We would like to speak with you regarding your review. Please give our team a call at your earliest convenience. We can be reached at 1-855-849-3589, Monday-Friday 8am-5pm PST.
We are looking forward to your phone call.
Best regards, Customer Service Team
Thank you for taking the time to leave a review for the FMM-1 Premium refrigerator replacement water filter. We would like to speak with you regarding your review. Please give our team a call at your earliest convenience. We can be reached at 1-855-849-3589, Monday-Friday 8am-5pm PST.
We are looking forward to your phone call.
Best regards, Customer Service Team
Jan 9, 2016
Leaks
Installed filter in place of a UKF7003 OEM filter.
Took a while for the air to purge out of the filter and only then did a fair amount of carbon-blackened water come out.
Kept purging and then noticed the filter was actually leaking. Disconnected it from the fridge and it spewed water out - it looks like there was a big build up of pressure causing water to drip/leak. Tried to reinstall, same issue. I'm guessing there is something "stuck" in the filter.
I put the old filter back in, no leaks.
I'm debating if I should try the second filter in the two-pack I purchased or not.
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Response from HDXBrandJan 13, 2016
Hi FridgeMan,
Thank you for choosing the FMM-1 Refrigerator Replacement Water Filter but I apologize that you experienced a leak. Usually when you experience a leak, it is caused by improper installation or built up pressure, like you stated here. I would like to hear from you directly so I can assist you further. Please give me a call Monday - Friday 8am - 5pm PST at 855.849.3589. Thank you!
Best Regards,
Ashlee
Customer Service Representative
Thank you for choosing the FMM-1 Refrigerator Replacement Water Filter but I apologize that you experienced a leak. Usually when you experience a leak, it is caused by improper installation or built up pressure, like you stated here. I would like to hear from you directly so I can assist you further. Please give me a call Monday - Friday 8am - 5pm PST at 855.849.3589. Thank you!
Best Regards,
Ashlee
Customer Service Representative
Dec 15, 2015
Filter Fluke
Had to flush the filter with gallons of water before the filmy membrane disappeared. I would still recommend it because I've used it before without any problem and will probably try it again.
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Response from HDXBrandDec 17, 2015
Hello DonGloves,
Thank you for choosing the FMM-1 Refrigerator Replacement Water Filter. That is a normal characteristic of the water filters. Once you flush the proper amount of water through the filter and use the filter, the substance should disappear. The film was most likely from the carbon block that is inside of the filter. If you have any questions or concerns, please feel free to contact us at 855.849.3589 Monday - Friday 8am - 5pm PST.
Best Regards,
Ashlee
Customer Service Representative
Thank you for choosing the FMM-1 Refrigerator Replacement Water Filter. That is a normal characteristic of the water filters. Once you flush the proper amount of water through the filter and use the filter, the substance should disappear. The film was most likely from the carbon block that is inside of the filter. If you have any questions or concerns, please feel free to contact us at 855.849.3589 Monday - Friday 8am - 5pm PST.
Best Regards,
Ashlee
Customer Service Representative
Oct 15, 2015
Leaked all over the inside of the refrig
After cleaning up both the floor under need our fridg, drying out are crawl space, and then emptying the water from the inside of the fridg I doubt I will buy an HDX product again.
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Response from HDXBrandOct 19, 2015
Hi TDNC,
Thank you for taking the time to review. We are sorry for the inconveniences you encountered while using the HDX FMM-1 Water Filter. When leaking occurs, we recommend to 1. check to make sure that the filter has the o-ring at the top of the filter, 2. reinstall the filter multiple times to ensure a secure fit, 3. check your housing head in the refrigerator for any loose o-rings, and 4. precondition the filter- which is putting the filter in a sink full of water for an hour to displace any air that could be built up on the inside of the filter. We would like you to contact our Customer Service Team so we can obtain information from you about your concerns. Our Customer Service Team is available Monday thru Friday 8am to 5pm PST by calling 1-855-849-3589. Thank you,
Faith- Customer Service Team
Thank you for taking the time to review. We are sorry for the inconveniences you encountered while using the HDX FMM-1 Water Filter. When leaking occurs, we recommend to 1. check to make sure that the filter has the o-ring at the top of the filter, 2. reinstall the filter multiple times to ensure a secure fit, 3. check your housing head in the refrigerator for any loose o-rings, and 4. precondition the filter- which is putting the filter in a sink full of water for an hour to displace any air that could be built up on the inside of the filter. We would like you to contact our Customer Service Team so we can obtain information from you about your concerns. Our Customer Service Team is available Monday thru Friday 8am to 5pm PST by calling 1-855-849-3589. Thank you,
Faith- Customer Service Team
Sep 25, 2015
Half the price of the OEM
It may be half the price of the OEM but the OEM is made by PUR and reduces cysts, asbestos, particulates, lead, mercury this filter does not state that it does this but if all you want is a filter that filters down to 0.5 micron than this is all you need you will save money and improve the taste and the quality of your water better than straight from the tap. So if you like to change your filter every three months this is definitely the filter for you.
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Response from HDXBrandSep 28, 2015
Hi Humble,
Thank you for taking the time to review. We are tested and certified to NSF Standard 42 which concerns Chlorine, taste, and odor. Standard 53 deals with specific contaminants that are removed from the water. The filtration technology used inside the filter is the same technology as has been used in most refrigerator filters made and sold over the last ten plus years. We have over 50 years combined experience in manufacturing drinking water filters here in the USA. Because we are not the manufacturer of the refrigerator we are not able to make specific health claims for the product. Therefore, at this time, we cannot make specific claims related to the contaminants that are removed. We are however, currently in the process of getting certified for other NSF 53 certification- it is a long and extensive process. Once we receive the certifications, we will be able to make those claims. We do recommend replacing the filter every 6 months or 300 gallons depending on your water quality and usage.
Thank you,
Faith- Customer Service Team
Thank you for taking the time to review. We are tested and certified to NSF Standard 42 which concerns Chlorine, taste, and odor. Standard 53 deals with specific contaminants that are removed from the water. The filtration technology used inside the filter is the same technology as has been used in most refrigerator filters made and sold over the last ten plus years. We have over 50 years combined experience in manufacturing drinking water filters here in the USA. Because we are not the manufacturer of the refrigerator we are not able to make specific health claims for the product. Therefore, at this time, we cannot make specific claims related to the contaminants that are removed. We are however, currently in the process of getting certified for other NSF 53 certification- it is a long and extensive process. Once we receive the certifications, we will be able to make those claims. We do recommend replacing the filter every 6 months or 300 gallons depending on your water quality and usage.
Thank you,
Faith- Customer Service Team
May 18, 2015
Model for Maytag is Not recommended
At the time of purchase it looked to be a great deal, getting two filters for just a little more than the price of the OEM filter. However, neither filter in the package fit very well and each one leaked water all over my refrigerator. They both spit water on me during removal for return as if there was a pressure buildup for some reason. When I returned these to the store, I got an original filter and it went on with no problem (as usual) and hasn't leaked for days. Stick with the original filters, despite the price.
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Response from HDXBrandMay 19, 2015
Hi MitchellT,
Thank you for taking the time to review. We apologize for the inconvenience you encountered while using the HDX FMM-1 Water Filters. We urge consumers to contact our Customer Service Team when they are having concerns, such as yours, so we can assist them and possibly get their filters to work. There are a few troubleshooting ideas you could try to possibly stop the leaking and to release the built up air pressure.The first thing to do would be to make sure the filters have the black o-ring on the top of the filter, if the o-rings are there, the next thing to do would be to re-install it multiple times to 1. Let out any built up air, and 2. To reset the housing head unit in the refrigerator. If the filter still leaks after that, then you can submerse the filter in a sink full of water for an hour to thoroughly wet the filter. After the hour, take the filter out, dry it off, and re install. We hope you will consider purchasing the HDX Brand water filters again, as a chance for a better experience. If you have any questions, or concerns, our Customer Service Team is available Monday thru Friday 8am to 5pm PST by calling 1-855-849-3589. Thank you,
Faith- Customer Service Team
Thank you for taking the time to review. We apologize for the inconvenience you encountered while using the HDX FMM-1 Water Filters. We urge consumers to contact our Customer Service Team when they are having concerns, such as yours, so we can assist them and possibly get their filters to work. There are a few troubleshooting ideas you could try to possibly stop the leaking and to release the built up air pressure.The first thing to do would be to make sure the filters have the black o-ring on the top of the filter, if the o-rings are there, the next thing to do would be to re-install it multiple times to 1. Let out any built up air, and 2. To reset the housing head unit in the refrigerator. If the filter still leaks after that, then you can submerse the filter in a sink full of water for an hour to thoroughly wet the filter. After the hour, take the filter out, dry it off, and re install. We hope you will consider purchasing the HDX Brand water filters again, as a chance for a better experience. If you have any questions, or concerns, our Customer Service Team is available Monday thru Friday 8am to 5pm PST by calling 1-855-849-3589. Thank you,
Faith- Customer Service Team
Feb 3, 2015
nice to be able to find
very easy to install and the instruction very easy to follow
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Response from HDXBrandFeb 5, 2015
Hi speltzman,
Thank you for taking the time to review. We are pleased to hear you are satisfied with the quality and installation of the HDX Brand Water Filter. We hope you continue to have positive experiences with this filter. If you have any questions, or concerns, our Customer Service Team is available Monday thru Friday 8am to 5pm PST by calling 1-855-849-3589. Thank you,
Faith- Customer Service Team
Thank you for taking the time to review. We are pleased to hear you are satisfied with the quality and installation of the HDX Brand Water Filter. We hope you continue to have positive experiences with this filter. If you have any questions, or concerns, our Customer Service Team is available Monday thru Friday 8am to 5pm PST by calling 1-855-849-3589. Thank you,
Faith- Customer Service Team
Dec 30, 2014
Big value
I was very glad when I found this value pack in the store. I was used to paying a much higher per unit price with the branded filter, so it was nice to be able to save some money. I have not noticed any reduction in filtering efficiency, so I am very satisfied.
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Response from HDXBrandFeb 6, 2015
Hi Rossaff,
Thank you for taking the time to review the HDX Brand Water Filter. We are so glad to hear you are satisfied with the performance of the filter. We are pleased to be able to offer a quality filter at an economical price. If you have any questions, or need any assistance, our Customer Service Team is available Monday thru Friday 8am to 5pm PST by calling 1-855-849-3589. Thank you,
Faith- Customer Service Team
Thank you for taking the time to review the HDX Brand Water Filter. We are so glad to hear you are satisfied with the performance of the filter. We are pleased to be able to offer a quality filter at an economical price. If you have any questions, or need any assistance, our Customer Service Team is available Monday thru Friday 8am to 5pm PST by calling 1-855-849-3589. Thank you,
Faith- Customer Service Team
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